Customers consistently note the convenience of the door-in-door feature and the quiet operation of the refrigerator. The counter-depth design and spacious interior are also well-received. However, some customers have expressed concerns about the water dispenser being prone to scratches and the relatively smaller size of the freezer.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 347 reviews
Rated 5 out of 5 stars
Decent Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had the fridge for over a month and it is working fine so far.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
refrigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent product very good quality and very fast I received the happy delivery
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Love the black stainless
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love that the black stainless steel is naturally fingerprint resistant. Knock feature works great
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Debra
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my LG refrigerator holds a lot with different compartments and temperature. Very happy
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
love this frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very functional. counter size is a bit smaller than our last frig, but still more than enough room for everything.
I would recommend this to a friend
Rated 5 out of 5 stars
Everything you need accessible from the outside!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice compact unit, full of features, at a very affordable price. We love it!
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge for the price, looks modern keeps food nice and cold
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
LG refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good refrigerator. Works excellent looks good.very happy with purchase.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
LG refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value, good service, delivered on time
With great installation
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Works as expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are happy with the product. We have other LG products and that is the reason for staying with LG
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect size!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best choice!!! Very very nice... the small door is the favorite part for my two daughters.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Havent had any type of problems almost a hear with it
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Works good to me!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, feature laden and convenient. Compact and efficient
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT FRIG
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
VERY HAPPY WITH THE PRODUCT!! INSTALLERS WERE PROMPT AND VERY FREINDLY. EXPLAINED EVERYTHING THEY WERE DO AND WHY.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is awesome! Not loud. No knock screen issue. Water is fine. No finger prints. Can’t recommend enough
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome refrigerator especially how it lights up what you have on the door.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleasantly surprised with this one. It fits into our small space (depth) and does everything it is supposed to.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 1 out of 5 stars
Lots of Problems
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our fridge was delivered, and we were so excited, but the knock feature didn't work. So we had it exchanged for a new one, and this time the knock feature worked, but we've had so many issues with the ice maker. Within a couple of weeks, we realized that the ice maker was making a weird noise so LG had a technician come out and they replaced the entire ice maker unit. It's been two months, and we're having the exact same problem. We've also had the problem that others have mentioned where for some reason the ice gets all stuck in the dispenser and then you have to clear it out. We also have frost building up in our ice bucket, and because of the open-air design for the ice bucket, all of our ice tastes stale all the time. The water dispenser is extremely slow. It takes 45 seconds to fill up a 16 oz cup.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Rated 5 out of 5 stars
Love the 'mini fridge' door!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Came when they said they would. Very professional service all around.
This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Gorgeous addition for any kitchen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love thIs appliance, cools and freezes quickly, ice maker can keep up with demand