Customer Ratings & Reviews
- Model:
- LSXC22396D
- SKU:
- 6078501
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the convenience of the door-in-door feature and the quiet operation of the refrigerator. The counter-depth design and spacious interior are also well-received. However, some customers have expressed concerns about the water dispenser being prone to scratches and the relatively smaller size of the freezer.
This summary was generated by AI based on customer reviews.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome i love it great product from a even better company
I would recommend this to a friendGolden!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of our favorites around the house. Perfectly made!
I would recommend this to a friendI love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same size area as old refrigerator, a lot more room inside.
I would recommend this to a friendGreat product . Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Good price . Delivered on time . Thank you.
I would recommend this to a friendGreat, attractive fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues or whatsoever. Had fridge for more than a month now.
I would recommend this to a friendGreat appearance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice looking fridge with plenty of space!
I would recommend this to a friendGreat fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you have easy access. Very nice fridge
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love it. I told my friends about it.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint is the light comes on with vibration
I would recommend this to a friendRefridg
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i would of got different kind with more storage and mor adjustsble shelfs
No, I would not recommend this to a friend- Cons mentioned:Defective
This refrigerator is junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes just 17 days after delivery It does not wrk properly leaking water temp not controlled and ice maker no working Really change with new one or other maker one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Works fine but noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fine but I can’t believe how noisy it is - it sounds like a high end dishwasher. The service guy came out and said it was the compressor and that the noise was normal. For an appliance this expensive, this is disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much space in the fridge. Freezer is small too. But I do like it. Easy to assemble.
I would recommend this to a friendReally Dislike this Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want the InstaView in the first place but it was my only option if I wanted it delivered in the foreseeable future. The door lights up at the slightest noise...even a cough! I’ve had the fridge for two months and the water is still not drinkable. It has a very bad taste. We have flushed gallons and gallons of water through it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you have had these issues with the InstaView door and the water in your refrigerator. We would be happy to look into repair options available for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
GOOD LOOK, BUT NOT WORTH IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS GOOD. BUT THE INSIDE STORAGE IS NOT DEEP NOR BIG ENOUGH FOR ALL MY FOOD. NOW THE ICE MACHINE IS NOT WORKING NOT EVEN A YEAR THAT I HAVE IT. I LIKE MY OLD FRIDGE.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Junk! Worked Less Then 3 Years Complete Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in Nov of 2018. I believed I was buying a nice refrigerator that would last for many years...Was I ever wrong. May 11 2021, after less than 3 years this stopped working completely. I mean completely! We tried all the trouble shooting that LG suggested and still no sound or cool air can be heard or felt. Just a worthless dud full of spoiled food. I am really disgusted with this massive waste of money....From my experience I suggest people avoid this attractive yet junky refrigerator...As for any warranty, nope...Only a one year warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Defective
No
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator. It did it only lasted 14 months! Multiple attempts made at repair, had to get rid of it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I wish I would have bought a Different Refrigerato
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love a side-by-side but I don’t like the set up of the ice and the water on the outside of the refrigerator water splashes everywhere every time you get it especially when you have ice in the glass So then you have water all over the refrigerator door and it’s very hard to keep it clean because of it next time I will not buy an LG because of it I love the door in the door in the Insta view but not worth the money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Freezer
Pretty but not functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spacing of the shelves is all wrong. Can’t fit anything tall. The freezer is so small you can barely fit food for a family of 4.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Size
small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small.The drinking water is on odd position and it spills.Too small for the price.You cannot put your magnet pictures
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette