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Customer Ratings & Reviews

Your price for this item is $2,159.99

Customer reviews

Rating 4.2 out of 5 stars with 347 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the convenience of the door-in-door feature and the quiet operation of the refrigerator. The counter-depth design and spacious interior are also well-received. However, some customers have expressed concerns about the water dispenser being prone to scratches and the relatively smaller size of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 347 reviews
  • Rated 4 out of 5 stars

    BUYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST ORDER WAS WRONG LADY ORDERED THE WRONG ONE SECOND ORDER WAS CORRECT AND WAS DONE WITH EASE THE LADY THAT HANDLE THIS ONE KNEW WHAT SHE WAS DOING

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge except the ice holding try is way to small specially for a family of 4 but other than that i love everything about my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but inspect on delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Makes a weird noise every so often(probably ice maker) but doesn’t bother me. HEADS UP, I noticed a ding on the front door that I missed on delivery. Didn’t notice til I cleaned it after the return period. Make sure you inspect more thoroughly than I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the look of the refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the door-in-door helps to save the cold air from the refrigerator. I am enjoying the option to only open one section of the refrigerator. I feel that the space is right for my home but it might be on the small side for someone who likes to cook for large groups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy LG again, after I had problems with the first one, but I can tell you I am very happy to try again . This is a great, reliable product, works perfect from the day was installed. Service provided by Vest Buy was outstanding, delivery was on time, installation was very profesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this refrigerator does not have more reviews and it tears. Much bigger on the inside and it seems. Actually, it holds more than my old a refrigerator that was larger and cubic feet. Definitely recommend this Refridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good frig. love the insta view.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is great. I didnt like the fact that I cant really custom it to my needs. The shelves can only be put in a limit postion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Side by Side Refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator if you don't like the more traditional freezer drawer on the bottom which we find annoying. This fridge has the freezer on the left and refrigerator on the right with a small door for the most used items! Awesome setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peek-a-boo window!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a different model and make...I wanted my lil’ “peek-a-boo” window. I won! Now that we’ve been using this for about a month or so, she likes it a lot, and I’m happy with it too. Only wish it had more room in the freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door light is great as well as the ice maker. The size is perfect and the way the shelves are positioned make great for keep an organized fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Three door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little smaller than I thought it would be. I like the outer door so we can grab drinks or small things without opening the whole fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 2 out of 5 stars

    Already Rusting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator less than a month and already seeing rust spots. Prior to this refrigerator, we had a stainless steel that never rusted. I take care of my appliance by cleaning it with the proper SS cleaner. To see rust spots is disappointing. Otherwise, the item is nice. The door in the door is a great feature.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Defective

    Rated 2 out of 5 stars

    Defects on new appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery, freezer door had bad seal and did not close correctly. Second delivery inside refrigerator compartment door would not close, affecting ability of refrigerator door closed also. Third refrigerator appears OK. Very concerned about quality of these new appliances

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    We love the door!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock twice to see what's inside. Press the handle button and open the nearest compartment. Wish they had this when my kids were younger and always seemed to have their head in the fridge. This is going to help keep the interior colder longer. Great job LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but still pretty new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features just have to have it all configured to get the maximum benefits. Only thing is that it doesn’t have a meat/deli compartment but other than that it seem to be doing good. I’m only 9 days in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty much what i expected based on reviews. the ice maker doesn't produce enough ice for us. Have no interest in the wi-fi features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wound up canceling this order . It was to long of a waiting period . We do appreciate the friendly representatives / sales people who work at the store. We will be shopping there in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-D

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator BUT the refrigerator (side) door doesn't always close. I believe it needs a slight adjustment (leveling).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, except they didn't provide a manual book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish looking refrigerator. It makes a lot of ice. Door in door feature is very handy. Due to being counter depth, it has less storage space than my previous refrigerator. Overall, it looks great in my kitchen and I feel this was a very good buy!

    I would recommend this to a friend