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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 529 reviews
  • Rated 4 out of 5 stars

    Beautiful Frig, dimensions off a little

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator because I wanted one that would not stick out so far from the wall. The measurement is a little deceiving which is the reason I didn't give it a 5 star rating. My space should have been perfect, but when the refrigerator was delivered, it was too wide for the space. I had to hire a carpenter to make the space larger. The refrigerator is beautiful, just make sure that you have a wider space than what the dimensions show.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 4 out of 5 stars

    Its cool, it works great, got a good price on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. The bottom had a small ding when delivered. The 2nd ice maker is a bit deceiving. It only makes 4-5 cubes per day and took 3 days to make the first one. They are bigger and look cool, but we are not big drinkers, so its ok. Make sure you know the top of the unit has a 2 inch high by 6 or 8 inch mechanism on top. We had to send it back and have our cabinets cut out to make it fit. Then the return and storage gave us a dent.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door feature

    Rated 5 out of 5 stars

    Nailed it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge !! The “door within The door” is great for keeping creamer and juice at the ready and you aren’t opening the whole fridge up to get one item. Love the crushed ice and filtered water in door too. It’s a great looking and functioning appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this fridge is beautiful! The craft ice adds an extra special touch but is not needed. Works flawlessly. This fridge is a must have!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with delivery. Nothing removed from it. Styrofoam, plastic nothing. Put in kitchen and that was it We have had other appliances delivered and never had remove all the packing material. There was also a very bad language barrier only one spoke English and that was broken and the other ones had to be talked to in their language so they would understand what they had to do. Just very disappointed with the whole drop off of all of the appliances the microwave dishwasher stove and refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The only thing that I don't care for is when I pull out the bottom freezer drawer it pulls out the top freezer drawer within and it make a clunky noise. Other than that, I am happy! I love the Craft Ice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Bestbuy's installation was quick and easy. The fridge fit perfectly and is the highlight of my new kitchen. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Smart Fridge is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has exceeded our expectations. The conversion drawer is a nice feature. We are using it for beverages which works great. Super cold! The craft ice is awesome! Takes 48 hours to get cold enough to make but once it starts it works like a charm! Highly recommend this fridge! Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before I purchased the refrigerator and the only issue that was consistent was around the ice maker. It did seem like that was going to be an issue however after several days it started making a lot of ice cubs and also ice balls. I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My LG 4 Door French Door Counter Depth Refrigerato

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! I wish it had a few more cubic feet, but it’s great! I love the extra lighting inside the refrigerator for one. My favorite thing is the 4th door option. I have a lot of cheeses and cold cuts, so that’s what I use it for. I also really love the Craft Ice function! The cubes are huge and last a long time! The left side French door, however, doesn’t really hold much at all. But all in all, I do love all of the functionality of this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is very quiet & so far keeps the temps great. There is more room inside than we expected (we downsized) which is awesome. It looks great & is easy to clean. We especially love the conversion drawer that can be freezer or refrigerator. It expands your options. The craft ice maker is fun too! It does make noise when the bigger cubes are dropped, but not that often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, middle drawer perfect for storing Soda, Bottled water etc. Ice machine has small hopper but seems to keep its self full

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love my LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. It is great having 2 icemakers. Loving the craft ice

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It brought an elegant touch to our kitchen and the extra ice maker is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple the Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect refrigerator. LOVE the middle drawer. Converted it to Freezer mode so don't have to open up the whole freezer for items we use every day. Great size. Counter depth is the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not so good....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge very high tech and fits our space perfect. it still needs to be leveled by the technician it wobbles when you close the doors, inside storage area could use some basic improvements. You cannot store long neck condiment bottles on the racks. They bang into the top gasket. Still trying to get the wi-fi to work but keep getting error message that App is no longer available...huh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before jumping the gun on a purchase. This one has everything I wanted and it's even better "in person" than in the ads for it. Was worried about it's interior seeming smaller in the store than my old one, but it's organization is so superior that it actually accommodates more. The convertible middle drawer and the see through Instaview door are absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    French Door LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge and look in option as well as door space. Larger than our former fridge and much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the craft ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice! We bought this refrigerator specifically for the craft ice and color. We did a lot of research and couldn't pass up the bezt buy deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Door-in-Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator for a few weeks, so far we really like it. The only challenge is that it does not have as much space as our old refrigerator. The extra drawer is wonderful!

    I would recommend this to a friend