The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 165 reviews
Rated 3 out of 5 stars
Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice dispenser doesn’t dispense ice cubes. It’s more crushed ice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful refrigerator. Purchased a year ago. I only gave it 3 stars and not more because the glass shelves are VERY fragile. I've had to replace 2 already. Consider this before purchasing.
We appreciate your review. Thank you for mentioning the shelving in fridge model LRSXC2306S is something that we can improve upon in future generation models. Please feel free to submit your input in our official feedback site here: https://www.lg.com/us/support/feedback. We'd appreciate your submission. ^Chris
Rated 5 out of 5 stars
Excellent Salesperson
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A real person means you get real help. Knowledgeable and very professional. Experience was just a pleasure.
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Rated 5 out of 5 stars
New side by side
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good on the refrigerator. It is working out great so far. Everything about it is great. From the size to the layout. Very pleased with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure if my wife likes the refrigerator. She was thoroughly disappointed that the shelves can't be adjusted. She said if she had known she wouldn't have bought it.
Hi, Gary. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We understand how crucial adjustable shelving can be for maximizing storage space and organizing items. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences.
While some models have fixed shelves, your feedback is valuable and helps us improve future designs. If there’s anything else your wife is looking for or if you have specific needs, please let us know.
For further assistance, please send us a private message on social media @LGUSSupport. We're here to help you find a solution. Your satisfaction is important to us, and we appreciate your input. ^Juvy
Rated 1 out of 5 stars
Ice maker broke 1 year and 2 months after purchase
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice maker Broke after 1 year and 2 months (2 months out of warranty). Sucks. I should have listen to the other reviewers.
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We understand your concern about the ice maker not working after the warranty ended. We want to provide great products that meet our customer's needs. In the meantime, ensure the ice maker is on and the water supply line is connected properly. Since the issue happened just after the warranty ended, it's best to contact a local technician for help. You can also reach out to us on social media @LGUSSupport for assistance. Even though the warranty is over, we can still look into options for support or discounts on repairs. We’re here to support you and ensure that any issues are resolved to your satisfaction. ^Juvy
Rated 1 out of 5 stars
Exploding Glass. No resolution.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The glass lid to the bottom drawer exploded on my child. After many phone calls on my part and poor customer service, they haven’t made it right yet. Also, delivery was repeatedly delayed on their part.
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Rated 1 out of 5 stars
Chemical Smell
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 60 days ago, it started creating chemical type smell that permeated foods and ice. Best Buy wont do anything and good luck with LG still waiting on them. As it stands now avoid...
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We’re concerned to hear about the chemical smell affecting your food and ice, and we understand how frustrating it is to deal with this issue so soon after purchase.
It’s disappointing that you’re having difficulty with both Best Buy and LG's customer service. We recommend reaching out to LG directly for a thorough investigation into this matter, as it’s important for both your safety and satisfaction.
If you need further assistance or have any questions, please send us a private message on social media @LGUSSupport. We're here to support you and help resolve this issue as quickly as possible. Thank you for your patience, and we hope to assist you soon. ^Juvy
Rated 1 out of 5 stars
Not recieved
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not recieved but its paid for and no one is calling me back....i am really upset
Hey there, Dawn. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks.
Rated 1 out of 5 stars
frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ice maker is already not working/dispensing ice and cant remove it to see what's wrong - 2 months after installation
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Rated 1 out of 5 stars
Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t fit our space. Doors were made with strange fitting hinges, needing too much space to open.
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Handy Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator came in clutch when our old one went out. Amazing deal for an opening box. The storage capacity meets our expectations and it overall looks nice in our kitchen.