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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG makes life good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG ( life is good) refrigerator is both attractive and high te,ch. We spelcifically love the craft ice made in the lower freezer. My wife really likes the ergonomic shelving and front ice/ water dispenser. So much better than our old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Solid performer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains temperature well. Like the dual ice makers. Bins are large. Bottom racks/trays in doors are too small and not really useful. Need to make sure doors close as occasionally one door will not fully close even though it has been adjusted properly.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great and we love the craft ice. The ice balls are 2 inches and fit in my water bottles and are excellent for adult beverages. Fridge and freezer stay very close to the set temps and are much more consistent than the 10 year old Frigidaire it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was so nice and professional. Very helpful and knowledgeable I love my fridge. ❤️ i love how beautiful and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge, both ice makers work well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this fridge. The ice maker in the door works great, and the craft ice is awesome. The only improvement that could be made would be to add a fridge drawer above the freezer, like some fridges have.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Elegant and practical with luxury touch--craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the upgrade to our kitchen that this fridge has brought. Interior is well-lit. Adjustable shelves allow customizing to items we store. The model is a little pricey, but the big round craft ice cubes produced in the freezer keep cocktails cold and look great too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a house currently occupied by a family other than us. The occupants live the fact that the ice maker consumes little refrigerator space and their kids love the slow melt ice cubes from the bottom. They put them in drinks from mason jars so they can be seen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I've only had this fridge for two weeks. So far, so good. The layout inside the fridge is perfect for our needs. I like the slide-out drawer at the bottom to store raw meat. The ice and water dispensers work well. Delivery and installation went very smoothly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our new home. The craft ice is what sold us. The ice lasts for a longer period of time. It’s the size of a golf ball and it keeps your drink and didn’t melt for a long time. I like the shelving available for the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller ice cubes as well as the craft ice! Having the regular ice maker in the door keeps it from dripping all the time (like my previous refrigerator did) and frees up a lot of space in the refrigerator compartment. The real bonus is that the print proof finish really is!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the craft ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took delivery on this new LG counterdepth refrigerator about a month ago. We are enjoying the organizational features and spaciousness of this model. Love the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge/Washer/Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t at the house when our appliances were installed but my wife was. She spoke highly of the crew who hooked up everything. She stated they were very polite and knowledgeable about each piece. The fridge has worked flawless since.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! Makes craft ice it does take a while but it works amazing! & the water and ice maker on the fridge door is great! Amazing amount of storage. Glad we bought this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new frig. I've heard some horror stories about the craft ice maker but so far ours is working just fine. Fingers crossed. But I love the layout of the frig and everything seems to be working great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator at an exceptional price. Whiskey ice is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge... very good craft ice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for temperature and space. The craft ice is decent but not perfectly clear and round. It has a flat spot and tends to always have a bubble or cloud. Non the less it is excellent ice. The beauty and quietness of this fridge make it worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    New house new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. Water dripped from dispenser for a few days but has now stopped. The craft ice is a perfect addition. Appreciate being able to control it with the on off switch...if only it was a little easier to get to.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    FINALLY A GREAT COUNTER DEPTH SOLUTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the second Samsung and decided to try this LG. What an upgrade. The indoor ice-maker leaves a ton of space in the fridge. No matter how much we pack in, it seems empty. The craft ice is pretty cool too (no pun intended). Absolutely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Not a Samsung!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this fridge for about 3 weeks. It makes the large circle ice cubes as well as the smaller size that is dispensed through the door. Our family uses an absurd amount of ice and it is doing well with keeping up with us.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best Fridge Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When better refrigerators are made, LG will make them! In my opinion, it's a better product than either Sub Zero or Viking which are out of most people's financial reach. The craft ice cube maker is incredible! Best bang for the buck!!

    I would recommend this to a friend