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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 766 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product, but change the water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product. Plenty of space for all our needs. One thing I would recommend is, use a different brand water filter. The LG provided filter leaves the water tasting like plastic! Other than that a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, like everything, tough freezer is a little smaller than i thought, like the craft ice a lot for all kinds of drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    LG counter depth, perfect fit, plenty of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. We almost bought the bigger size, but are very happy we chose counter depth. Plenty of room for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    " Priceless "

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful machine. The longer we have it the more we love it. It saves us room, but its configuration allows us to have plenty of room for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! So easy to see everything inside, and the ice makers work great!! We really don’t use the large round ice, but it will be handy for coolers in the summer, or pitchers of lemonade. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the ice balls perfect for entertaining

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a counter depth fridge this one has a lot of space. I love the ThinQ capabilities from the app too. The door and inside shelving is designed great, and I only have 90 degrees door opening on one door but all the shelves and drawers still open fully.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Happy with Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for a Jenn Air. Freezer very spacious and good design. Good space layout in fridge. The water and ice work well however some of the door space shelfs are very small on that water side. Overall I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    LG craft ice refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator that has plenty of storage and function. We only wish it produced more craft ice on a daily bases. It only produces 2-3 craft ice balls a day. LG needs to work on doubling or tripling that number.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG-French Door Smart Refrigerator w/Craft Ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice makers. I like the freezer. The only thing I am not thrilled with is that in order to get into deli drawer you must open up both doors.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with this refrigerator. The craft ice is really cool and the layout is so much better than our side by side. It's a bit smaller than our last refrigerator but seems so much larger.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator for being counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good love the water and ice in the door and the craft ice that is in the freezer compartment even though it takes longer to make the craft ice which are big with a flat Side so you can stack them in your glass. In is quite running !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very Nice, Craft Ice is Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking appliance. Definitely love the craft ice to use with room temperature soda, cools it right down. This is a slimmer refrigerator so be ready for a lost of space if use to a normal depth.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gota say the craft ice is great! Fits perfectly into the space. Love the look. Storage space may be small for a large family but it works for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The icemaker is a bit noisy, not uncommon for indoor units. Makes plenty of ice. Inside is efficiently designed, which allows for excellent storage capacity for a counter depth unit. Overall, a gpood refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth is really nice and it still has plenty of space inside. The only thing I don't like is the White powdery deposit underneath the ice dispenser. I have to keep wiping it as the fridge is black and it shown.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Replacement Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and functional refrigerator. The ice making - both standard cubes and craft balls - are excellent. It replaced a Samsung that was very problematic, especially the ice making.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG with Craft ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator and the LG ThinQ app. The craft ice is great for my son’s water bottle.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It does not take up a lot of space despite the many functions it has. Pairs with LG ThinQ app too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome refrigerator. Add to it the great service and delivery from Best buy and it's something that cannot be.

    I would recommend this to a friend