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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted and the craft and door ice shapes are much better than the standard half moon. I do wish the drawer above the veggie and fruit drawers was segmented. That way you only have to open 1 door to get in.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Love LG!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just mived into our new home - This is my family’s 2nd LG Fridge - IMO, far and away the best on the market! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    So far so good - great service from BestBuy too

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Worked out of the box and came as depicted. Delivery service was seamless and prompt. It's only been a few days but we are enjoying so far.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Happy Az Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this selection on my LG Refrigerator. Fits perfectly and looks wonderful. Love all the detailed features. The team that delivered was absolutely terrific, polite, clean, careful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Switched out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched this one out for the other LG model that had the See Thru door and the Flex Drawer. The Flex drawer gave us more space to work with since we were going down to a counter depth style.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward set up. The counter depth sits beautifully flush with my kitchen counter. The ball ice is fascinating, hope the ice starts ‘clearing’ up as we progress.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Externally, this is the same size as our old fridge, but there seems to be a whole lot more space inside. Easy to access food. Like the little ice cubes. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LOVE THIS FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! I like the round ice cubes and the regular ones too! The water flows nicely and the shelves inside look good too! I would buy this again …. I’m happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG to the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, finish and smaller footprint on this vs our previous fridge. The Whiskey Craft Ice isnt bad either. Makes for a great poker night!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! This refrigerator runs smoothly. It is very spacious and is energy efficient. There is a sound that let us know when the refrigerator or freezer is open!! The craft ice is super cool!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Counter Depth French Door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. There was an issue with the ice/water dispenser but this has been replaced and is working now. Having 2 types of ice is very handy and the counter depth makes my kitchen look better.

    I would recommend this to a friend
  • Cons mentioned:
    Door closing

    Rated 5 out of 5 stars

    Fine, but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to previous refrigerators, this one seems a little light. Unless you guide the doors to shut, they slam and everything rattles. A little disturbing in an appliance at this cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer compartments cooled to temperature quickly upon set up. Indoor ice maker saves a lot of space in this counter depth unit. The craft ice balls aren't perfect but they do reduce drink dilution.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Pretty cool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cool fridge. Not a lot of storage due to it being counter depth. The whiskey ice marker is awesome. I didn’t care for it at first but now my cocktails are never watery. Keeps all drinks cold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So far, so good LG French Door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is early, but we really like everything about it. Grandkids get a kick out of the big balls of ice. And love the no-print finish. Delivery and installation went perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Looks great in my kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator. The french doors make access very easy. Thanks to the water filter, the water and ice taste great. I especially like the second ice maker. It makes large clear balls of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft Ice is A Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to upgrade your old side by side, this is a great option. The craft ice balls take a little while to make, but they’re a great addition to the feature set.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great purchase- great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our needs. Love that it keeps foods consistently at the correct temperature. Fits perfectly in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Refrigerator with LG Craft Ice maker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of my new refrigerator by LG! I has dual ice makers for tons of ice. One is the Craft Ice maker. Great for entertaining and this will also be great for family functions. Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Large capacity for counter depth refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern good design refrigerator with plenty of storage space. Water reservoir small and cold water not always dispensed. We use a lot of ice and sometimes run out. Pouring extra ice into inside storage bin helps.

    I would recommend this to a friend