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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG FRENCH DOOR COUNTER Depth Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one sharp refrigerator. Love the round ice cubes for drinks. The internet connection is good. The space was well planned and its bright lighting. A perfect fit for our new home and we know it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've ordered this for our new house....have friends with the product so we know we'll love it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!.. Love the craft Ice. The black stainless steel looks great!.. Only downside is the weight of the ice in the ice maker, makes the door slam shut when opened. Everything else is great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Performs as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Layout of refrigerator is fantastic. You can easily see all contents when you open the doors. Easy to input settings. Ice cubes are consistent size. Freezer size is ample for our needs. Very quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Magnetic chrome finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very functional. Doors are magnetic unlike alot of new chrome frigs. Unfortunately doors do not shut on their own but there is a door alarm reminding you the door is open.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great space utilization.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We really needed something counter depth but with a good amount of space and this is the perfect fit for us.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice is awesome.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. During the pandemic you couldn’t find refrigerators. So we had to spend more for this one. But it is awesome. Love the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, like the room, the ice balls are really cool and opens a conversation. The delivery men were excellent. Competent and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Has all the quality features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed to optimize the interior space. The door storage shelves provide for tall items like milk and OJ while the interior shelves provide for easier access to items that are less dense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product well designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time to make the big ice cubes and the ice maker is kind of noisy but otherwise very happy with the purchase. The fingerprint resistant surface is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, even better Best Buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best refrigerators you can buy, but you don’t need my review to tell you that there is plenty of info on consumer reports or online. What was really good about my buying experience was Best Buy’s customer service and delivery. Hands down best in class. The store associates were knowledgeable, the delivery was quick and painless, and best of all they actually behaved like I was the customer. I tried to order this fridge twice directly from LG and both times ran into the much heard about supply chain issues. Not to mention LG customer service was unhelpful.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrig, it has more room than I expected. I had a side by side so now I have to get used to the bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Top notch French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a Bosch refrigerator. The wife wanted LG. Guess who won out? LG comes highly rated from the neighbors in our gated community. So far I have been very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. With the craft ice balls, my husband would not let me buy anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value, greal look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new refrieg. love the dark stainless steel, cannot see any smudges.....................no problems at all and installation was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! Ice machine works great!! Very fast! We use a ton of ice in our house. The craft ice is also really cool! I highly recommend this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great frig and fits my kitchen perfectly. The lighting inside makes it really attractive and the design did not waste any space so it has more room than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Beautiful inside and out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Beautiful look and made in Korea. The lower ice maker has a easy to access of switch but having craft ice is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Cool again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Amazing to have two ice makers and just making sipping your favorite beverage fun. Delivery was quick and guys did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job, well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we looked at several options and idea of what we wanted to spend. After looking at all options, we decided we wanted two drawers & door dispenser. We then started to think glass window, cool interior, blah blah blah. Anyhow, we then found this one. Cool interior, cool led lighting, door dispenser, CRAFT ice, what??? Only missing couple minor things. No clear window and no extra drawer, but the price. So we went with it. Love it compared to older side by side we replaced. With busy house, the ice machine in door is touch slow, craft takes foreverrrr. Overall it’s worth the price, it checks enough of the boxes that it’s a lot for the price, compared to other choices

    I would recommend this to a friend