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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 766 reviews
  • Rated 4 out of 5 stars

    Good Except For the Craft Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG LRFXC2416S refrigerator is very good with one exception. The craft ice maker started malfunctioning about 1-2 months ago (almost 2 years old). It makes a loud clunking noise and doesn't harvest the ice almost ever without pressing the test button. Even pressing that button doesn't result in the ice dropping into the bin very often. LG really dropped the ball (and not the ice) on this feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Just 4 me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I received this refrigerator on September 3, 2021, I LOVE it! It makes the cuties ice cubes. LG makes a great product, I am amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Née LG refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking black stainless steel. Love all the features. All new kitchen appliances recently. Perfect size fit our small kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love the craft ice it makes. They fit perfectly in a water bottle. Definitely recommend this fridge!!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Excellent counter depth fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best counter depth fridge out there. I'm buying the same one again for my new house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. So quiet! One of the reasons I chose was because of it's quiet rating - there's barely a rattle even when the ice drops

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 2 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The refrigerator looks really nice. The craft ice option is cool. Cons: I have to pretty much pull everything out of my freezer to see what I have. I lost freezer space and now have to buy a chest freezer. I run out of regular ice daily. The ice maker seems like it has to wake up from a deep sleep to dispense ice. The water is not cold at all. I have to add ice in order to drink the water. The ice cubes are small and tend to melt really fast. The ice storage bucket is pretty small. I am disappointed with this purchase. The issues I listed above I did not have to deal with on my old discontinued fridge. I sacrificed a lot of what I needed for something that 'looks nice.' Tho, I thought I would be getting more of what I needed with this purchase. Instead, I have to buy another freezer. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Good Fridge- Extra perks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. Fun Craft ice maker, added benefit. WiFi is nice to have , but not necessary. All around good choice, second LG we bought. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG 23.5 cu ft French Door Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd LG fridge and I love it. The interior has better lighting and design and the craft ice feature is a fun bonus! Very happy with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    New LG counter depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG counter depth refrigerator. With 2 ice makers . Waiting on finished Kitchen for install. Will update review once we started using daily.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    We love our new Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The additional feature of cylindrical ice balls is fun and incredible, and the quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge so much, that when we moved we bought the same one we left at the old house. Craft ice is a fun bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great counter-depth refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and room in this Counter- Depth Refrigerator is excellent. LG made a great refrigerator for those who do not have alot of space in their kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best counter-depth refrigerator on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest rated Counter-Depth Refrigerator recommended by Consumer Reports. Excellent price (even better with price match with Costco).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love my fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice balls! Keeps drinks cold longer! It dings when the door is open to long. That can be a little annoying. Overall very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive in the end but a decent fridge. Has plenty of space in top. Freezer could be a little larger or have a different set up.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Love the large round ice cubes. Freezer holds more that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Craft ice is great. Settings and app are useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craft ice is great. Settings and app are useful. Energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice refrigerator! It has plenty of space, and easy to clean. The only down side is it takes the craft ice a long time to complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving Our New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice contemporary design. Really love the chime when doors left open. Freezer trays very helpful for organizing.

    I would recommend this to a friend