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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator, Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG is pretty awesome. My favorite feature is the craft ice (the reason I chose this model).

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Dual Ice Maker is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. The door icemaker creates more ice then I expected. The craft ice is swanky.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft Ice Maker Rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator! Also, the craft ice cube maker is great to have as a second ice maker. Everyone I show absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the look & function of the fridge in general. Interior shelves are not adjustable enough to allow a wine bottle or half gallon of milk to stand upright forcing you to use the door. Very quiet running except for when the ice tray fills. Sounds like a flood. When the freezer has just been shut it cannot be reopened until it finishes its locking procedure. Just quirks to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It fit perfectly in my new home and gives a polished look. The craft ice is especially nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice interior set up with adequate versatility for storing refrigerated items. I like the fact that it doesn’t fingerprint easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Craft Ice Machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only problem i have is the craft ice machine stopped working and that is the main reason i bought it. it would stop working then work again but not it officially went out. pretty sad about it. :(

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Small in door ice maker keeps up for our family of 3. Craft ice isn't totally a sphere but still awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't Wait to Cool My Food

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's going to be real nice once they deliver and install it on August 30th. I bought a previous LG frig 3 1/2 years ago and had a 5 year warranty on it. That one was from Lowe's. It self destructed at 3.5 years. It was such a hassle to invoke the warranty that I said, no more Lowe's, I am going with Best Buy. I have previously liked Best Buys products and service. Stars in this review are mostly guesses.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. I am amazed how well it keeps things fresh. It’s relatively quiet and so far has been working out perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Perfectly designed refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly designed refrigerator, water dispenser pours great and stays clean from dripping, craft ice balls are perfect for cocktails.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    David Loves It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge…at least so far is great! Love the ice and how quickly it replenishes itself.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Craft ice stands out. The adjustable shelf is very handy. The milk shelf is very helpful. Very nice looking and elegant.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. A little expensive but it’s worth it not having a Samsung anymore

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Expensive But Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love all of the internal space and the large round ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 23.5 Cu. Ft. French Door Counter-Depth Refrigerator with Craft Ice - PrintProof Stainless Steel Frig has more room than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 3 out of 5 stars

    Big balls fantastic!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big balls are fantastic....but the icemaker is problematic as I have had it replaced two times. I never want to be without the large balls again but make sure to get protection for the icemaker!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome. I love the craft ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Fits perfect in counter depth cabinets. The best thing i love of this fridge is the craft ice an how slow it melts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is more than we expected. Looks good, holds a lot of food, and the freezer is just the right size, counter-depth.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge and the craft ice feature. The ice balls still aren’t producing full balls but they met slow and are great for cocktails.

    I would recommend this to a friend