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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Looks great, plenty of room, and it makes round ice cubes for my bourbon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lotsa space.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and is easy to use. The bottom freezer makes access easy. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding delivery team, Eric and Fredo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team, Eric and Fredo, were absolutely outstanding. Very customer focused and helpful. They ensured the refrigerator line was installed properly and were very careful not to bump into anything in our house while carrying in the large refrigerator. Very happy w/ refrigerator too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Its all about the balls!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with dual ice makers and the bottom ice makeer produces crystal clear balls. Perfect for parties!

    I would recommend this to a friend
  • Cons mentioned:
    Door closing

    Rated 4 out of 5 stars

    Hold the door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is great but the door has a tendency to slam when it closes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and stylish. Perfect fit for my size kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator very roomy and nice features. Would purchase again. .

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Not used to counter depth but looks great

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the craft ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this about a month. It’s so easy too keep organized. The craft ice has been a huge hit.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Makes whiskey ice balls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes awesome ice balls-shaped cubes! No more ice ball form mess in the freezer! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG fridges. Love the craft ice. Always does me right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water filtration sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a water analysis using a tds meter to measure water purity of this fridge. The result was the water coming out of the fridge was about equal to tap water. The filter is not very effective. It was a 155 on the meter out of the fridge same as tap. My reverse osmosis filter gets it down to a 15. My advice to LG is to make more effective filtration systems in your refrigerators. The images are of water calcification as the ice melts. If the filter was better it could reduce this issue and give cleaner water.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, quiet, like shelving, freezer drawer opens easily, inside lighting is bright, easy to move

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great LG product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price paid. Love the craft ice!! Looks nice in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very functional refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with easy to use controls. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely like this counter depth refrigerator, it has plenty of room. It fits great in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, space and looks - I'm extremely happy with all aspects of the unit

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG-Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Lots of space and cools great. Pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge!!!! Have little ones, so the door alarm is a must!!!! I love the ice maker too!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Bm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge.. lights up nice.. has 2 ice makers..

    I would recommend this to a friend