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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 766 reviews
  • Rated 3 out of 5 stars

    Change is not always good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reduced the fruit and vegetable trays from 3 to 2 trays and you open them from the bottom instead of the top. Craft ice bin was designed poorly. The cutout in the back for the icemaker is much too large and the large balls of ice will fall out the back behind the freezer drawers and block the freezer door from closing completely. You will need to remove the 2 top drawers to remove the ice. I made a small 1" x 7" cutout in the front of the bin and turned it around. The freezer door seems a bit flimsy. It will rock back & forth. They moved the control board from the rear to the top front which could cause the frig to stick out an additional 2.5" if you are installing it under a 24" wall cabinet. Electrical cord comes out the top front behind the control board instead of the rear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use and maintain and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we’ve had to put a new refrigerator in a defined space. We did our homework but still were worried. Best Buy immediately put us at ease as they looked at the space. The new refrigerator was brought in and did not even have to take the doors off. The features were explained well and all our questions were answered

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    wonderful all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space utilization, good looking, good price. Very glad I purchased this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design looks beautiful great addition!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new refrigerator! Ice marker is in great location

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dispenses cold clear water, the craft ice balls are great. Easy installation and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge with one small problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing and roomy, and has a bright interior which I love. It is so much easier for me to fit and organize in this fridge compared to my old one. The only problem I have is that the ice maker in the freezer is not making full circles, which is disappointing. Other than that I would say it is a great fridge because, it is easy to organize, big and roomy, and looks good from the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    New appliances.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size, appearance, functions and features.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Ice Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craft ice maker is my best feature on my new fridge, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer Report Tested and Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer Report recommend this fridge and I am very happy with its performance. Very quiet and the app feature is neat but besides notifying you that you need to change a filter it’s pretty pointless. Very happy with Purchase but keep in mind it is a smaller size fridge so not as much space as others, but I needed that for my smaller space in the new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! The style, design inside and features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a couple of weeks. Pretty roomy for the refrigerator part for a counterdepth. The freezer space seems a bit tight and if your using the bin to make the craft ice, even less space. As compared to my old one, things are nice and cold. So it’s a toss up less space for a counterdepth vs. a standard size. Also not totally smudge proof as advertised. I do wish I had more trays for taller items.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Not print proof as advertised. It does work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator does show fingerprints. The second ice cube trays is a great novelty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to Chill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit makes good use of the space it takes up. It is smaller than our previous fridge but it uses it's space well and items are well displayed and easy to find. The freezer has a nifty pull out drawer for thinner items that I like. The craft ice is a fun bonus We are pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you would want. And it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small family. Counter-depth will limit storage capability.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, supper product. Love it. Holds lots and lots of beer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    We love it! We’re ballers now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this fridge is awesome. We love the craft ice especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly wonderful product, and we are hoping that we will get many years of trouble free service from it. Purchase was in store & very easy, and delivery contractors were also very adept at what they were doing & very accommodating. All in all, we are very satisfied, and always shop around when making large appliance purchases, but always end up at BestBuy.

    I would recommend this to a friend