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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 766 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, great function. Love the style. Love the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious my new refrigerator is! It looks great, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG French Door Refigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator a few days, but it is stylish, has a lot of nice features and using the features is pretty straight forward. It did, however, arrive with 3 dents and will have to be replaced. The dispensed water is not very cold, much less so than our old refrigerator. But overall, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space and craft ice is great for me time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and professional delivery! The huge 7am-1pm delivery window was a minor inconvenience since I was not living at the location at the time due to renovations. However, Best Buy called ahead and came on the earlier end of the window. All the tape was removed, filter and waterline installed, and it was ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and friendly.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to get a refrigerator. And make Low monthly payments.. All the workers along the process were awesome. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator evaluation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to have a refrigerator….. like the LG. Samsung has major problems with all the ice makers. Nothing is problem free but you like a few problems with a major appliance as possible. 2 friends have an LG refrigerator and are pleased with it and me too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who needs craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, until it was discovered the power cord ran from the top of the refrigerator; this added another inch. The sales team helped and a replacement was found, though it lacked the craft ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator, so far, is delivering as promised. Craft ice is cute, but a bit unnecessary. Delivery was timely, but had to be delayed since shut off valve for water was not in the desired location. Response for return visit and installation was excellent, and old refrigerator was moved to the garage, unfortunately with the doors on crooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, the best one I had I've called the service once during my warranty period and they came the following day of my call Im buying other LG products for my kitchen and I have LG washer and dryer for many years working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great counter depth choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily view everything in the refrigerator. Great size.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our LG refrigerator, especially being counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and Delivery Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge because of immediate availability, ice options and free delivery. The delivery service provided was fantastic. The gentlemen were very careful bringing the unit into my new home being careful not to scratch my wood floors. I am very pleased with the appliance and delivery. Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. The shelves are huge and hold more condiments than my full size fridge. I really like the two ice makers and the speed that it makes ice. The only reason for four stars is that sometimes the water dispenser does not dispense and the ice maker is loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Frig, Craft Ice is Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. My only quirk is that it takes about 1 month of emptying out the water discharge in the front for the water to be drinkable and not have any weird plastic flavor. We probably dumped over 10+ gallons worth (this also affects ice) to flush. Finally it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious and 2 ice makers! Stays on wheels! air filter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like my new refrigerator. I love the golfball size ice cubes. My only problem was finding a good way of adjusting the shelfs to fit the size jars etc. that I have. Still working on this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a loner while we decided what to do about our LG which had blown two compressors in a little over a year.It cooled down very quickly when initially plugged in. Loved the size of the crushed ice. The craft ice is a great idea but it would take forever to make enough to use for a party, even a small party. The in door water/ice dispenser constantly leaked water on the floor. Similar problem we had with the Samsung. Attention had to be made to the refrigerator doors as they did not close easily. I would not recommend this unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG counter depth refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has more useable space than I expected. It is well lit and well designed. My only negative is that the left front door does not stay opened when I need it to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design and craft ice maker malfunctions

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator but the only reason we bought this refrigerator was that it was the only model that would fit into our cut out space and we wanted a black stainless steel refrigerator to match our other appliances. We have had a LOT of issues with the craft ice maker and the control panel on the refrigerator door. You can't turn off this refrigerator without unplugging it. There is no turn off switch. The controls to reset the craft icemaker are also very hard to get to. There are also multiple trays in the freezer that make the freezer space very inefficient. I would not buy this product again if I had it to do over again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewed by "handball".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful, efficient, and works perfectly. It has the highest interior volume of any French door counter depth refrigerator that I know about. I love the fact that the temperature controls are on the door, easy to see and to change. I would buy it again.

    I would recommend this to a friend