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Customer Ratings & Reviews

Your price for this item is $974.99
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The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 766 reviews
  • Rated 5 out of 5 stars

    Great addition to our kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the refrigerator that we were looking for. It did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice unit...craft ice a bonus...but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 24 hours to produce 3-4 craft cubes... Very easy to access the filter another plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf layout makes tall items difficult but over all a great set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is cold, quiet and easy to clean. Plenty of storage and great lighting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy this one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the way it looked in the store; however, try putting 2 bottles of wine and 2 half-gallons of milk in the the push-back shelf where you recommend putting things to keep colder; it's way too short. Did anyone designing this even measure ANY bottles, whether wine, many sauces, etc.-most are too tall, some by even just an inch. What were you guys thinking? If I could have, I'd have returned it. The other shelves are all the same size-if I wanted to adjust them, one would be way to short for anything more than a few inches high.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Very good product in Quality and Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and the delivery of the item is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller then imagined, wish it was a little bigger. Besides size it is OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator we have ever owned. Love the special craft ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator. I really like the organization and the water features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 23.5 cu ft French door counter depth refrigerat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and timing I will recommend Best Buy store to my friends and relatives

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge filter is so bad the smell still remains after 3 weeks and we are constantly calling for support and Best Buy sends someone who came for the wrong job. Disappointed with the whole experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the two months, this product worked very well. Very good space distribution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and is quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge. Looks great and has all the bells and whistles. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, easy delivery, very happy with the service from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase experience and price are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it delivered yet so will will give a performance review at a later date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't moved in to start using it yet. Still remodeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the craft ice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a French door style. Love the up graded finishes inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerators grade works excellent. I will recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator would buy again we love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my old one moves and replaced it with the new version

    I would recommend this to a friend