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Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 160 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness of the refrigerator, with many mentioning that it is a great fit for their needs. The counter-depth design is also well-received, especially for those with limited kitchen space. The ice maker and water dispenser are additional features that customers find convenient and enjoyable. However, some customers have expressed concerns about the ice dispenser not dispensing ice cubes properly and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 160 reviews
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    New side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like our new fridge! It's very spacious, makes great filtered ice and and water. Delivery, installation and haul away was great and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Sleek Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The temperature seems to be just right. The exterior is sleek and the doors open from the center. When you open the doors, the light is so good and one can see all the contents immediately. One complaint I have is that it is so low to the ground that if i weren't wearing shoes, the doors would hit the top of my feet.The other is that it came without a meat keeper, but I solved that with a clear plastic storage tub that I had lying around the house. All in all, a super refrigerator. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Not the LG That I Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG fridge and I was expecting a lot since they are highly rated and I have other LG appliances, like their Washer/Dryer... which are great! Unfortunately, I consider this refrigerator just barely adequate. The interior seems like it was designed by a firm that never made a fridge before? The "crisper" drawers have no seal, so nothing is going to stop fresh food from going bad quickly. No butter tray. The interior shelves in general are very cheaply made, with thin plastic on the edges. It's not designed for removing the shelves. I gashed the door cubby plastic just by removing the packing materials from the shelves because the doors don't open wide enough for easy shelf removal... and the shelves have exposed sharp glass edges. Also, no catch tray on the dispenser? Is that really a cost savings that was needed? Other reviewers have pointed out that the interior draws have the handles on the wrong side (vertically), and this is an accurate criticism. Seems that nobody at LG reviewed the design or changed the interior drawer location to the bottom of the cabinet without changing the handles. The build quality is also marginal. The outer doors came badly misaligned. I know how to align them, but I had to push one door almost past the stop while the other door was at the other stop to get them aligned (discarding a lock washer saved the day). That isn't normal, and I did check that the cabinet is level. No excuse for that. There also is a bow on the freezer side door (only at the bottom?), so it sticks out a bit. It still seals okay when closed, though. I'm guessing this fridge is the "low end" LG from a completely different division? I thought the pricing was enough to have a good appliance... maybe you need to go over $2500 for a decent LG fridge? Good points are that it is quiet and looks nice in a kitchen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dispenser, Drain

    Rated 4 out of 5 stars

    Nice, but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but....could have a butter storage, and Ice dispenser and water all in one, and it is not slick. And there is no drain for water on dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    Love this LG fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a counter dept fridge and this is such a cool looking refrigerator, love how it looks. Very big from the inside too. It is perfect for what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator especially if you have a narrow space. Plenty of space inside. Ice and water is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really make a good choice , I love my new LG , is what I specked , fits perfect in my kitchen , inside is very specious , thanks

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator!! The counter depth size is perfect for our house and it looks extremely slick. A lot of space to fit our entire family!

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser

    Rated 4 out of 5 stars

    LG frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are satisfied. Ice maker bin is a bit small & dispenser tends to spit ice chips out on the floor. Online description said shelves were adjustable, but they are not. Be careful measuring height for fit & depth as the top hinges are long & may not go as far back in the cabinet as you might want. No handles takes getting used to. It is nice looking, runs quiet & so far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Dispenser

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of usable space. Makes ice quickly. Ghe gandkez take a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great Value Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior is outstanding. Perfect depth and spacing of shelving, big freezer given it's counter depth etc. Only negatives are the water dispenser is slow and the water isn't very cold (still needs ice). Ice dispenser is also a little slow but the 1st one I've had where ice doesn't end up on the floor every time I get ice - a nice plus!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Side by Side with top/bottom look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice modern design without the added expense. Plenty of room and draw space.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great refridgerator for the price!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Plenty of room for 2 people. Ice machine works well and set up was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge, bad delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the delivery experience was awful, the fridge itself is amazing. The water/ice maker in the freezer doesn't take up as much room as I feared, and the counter-depth is just right for our space. If I had to quibble about something, it's that there is no meat/cheese drawer and you can't open the lowest crisper/vegetable drawer unless the door is ALL the way open. But, those are small things - we're quite happy with this appliance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Sleek and Modern Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek, modern look of this refrigerator and I love the organization of the side-by-side versus the French door with the bottom freezer, which I hated. It runs quietly, too, which makes me happy. The only time I hear it is when new ice drops down followed by the sound of water for about 10 seconds, so no big deal. I do wish the shelves were moveable, but there is plenty of room, so that's minor. Overall, I'm very pleased with my purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator is a great choice for those seeking a stylish, functional, and smart appliance. Its advanced cooling, ample storage, and sleek design make it a strong contender in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Space

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The counter depth & smooth surface looks great in our 1950’s kitchen. Plenty of space & efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great for small kitchens and old folks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth fits tight kitchens with limited space. With the side-by-side design, you can place frequently accessed items in both fridge and freezer sections at an easy to reach height.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect and Inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit for my condo. Spacious. The no handle feature is great. The ice maker is a treat.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    The perfect counter depth fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fridge! I can see everything in the fridge and freezer sections. It is very quiet and fingerprints just wipe off with ease. The lighting is perfect and the temperature seems to be very consistent. The water and ice dispensers work perfectly. The doors hold an excellent quantity of tall items like milk and large soda bottles.

    I would recommend this to a friend
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