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Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 160 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness of the refrigerator, with many mentioning that it is a great fit for their needs. The counter-depth design is also well-received, especially for those with limited kitchen space. The ice maker and water dispenser are additional features that customers find convenient and enjoyable. However, some customers have expressed concerns about the ice dispenser not dispensing ice cubes properly and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Rated 4 out of 5 stars

    Aggressive closing door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator and it performs well but the door shuts too hard. Never an issue making sure it closes but as a beer refrigerator it sounds like all the beer bottles are going to tumble with every close of the door. We hold the door back from closing on it's own to prevent it from slamming shut.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator fits perfectly with my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Shiny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brand new the fridge is shiny and beautiful but be carefull not to bump anything into the doors it dents super super easy and once you dent it it stick out like a.sore thumb because of how shiny it is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator love that is without handles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, ice maker is great, plenty of space inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and it has tons on storge in the refrigerator and frozen area so dont hesitate to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, lots of space. Easy to open and close it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, it’s spacious . Although I wish the counter dept one was slimmer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in our kitchen and has lots of space to store food in the refrigerator and freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Ice gets hung up sometimes. All fridges do that though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Classy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! You can not adjust the temp of the water being dispensed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice. The refrigerators with handles are more aesthetically pleasing and easier to open but we went with the space we had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great bang

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with the look and performance of this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and substantially less than similar models. I picked based on size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Love it. It’s spacious and perfect for our use in basement.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good aesthetics. Good storage for counter depth. Happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Few Choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for people averaging 4-8 years old. Only explanation for designing and placing all of the interior drawer handles on the very bottom of the drawers. Stay away if you have any back issues and/or are 50 years old or older. Bought because there are very few options for side-by-side, water filter, counter depth refrigerators under $2000.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Side-by-Side Counter-Depth Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, looking LG refrigerator. It was the best sale at Best Buy for Black Friday. I gave it four stars because I haven’t received the product yet but once I do, I will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition of a swagger fridge!!! I love the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came dented, but was scheduled immediately for repair. Great fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and will do the job well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and does the job well. Doesn’t have a deli drawer nor butter hatch or egg holder. All that stuff was broke on our old fridge. So we were happy to purchase some additional containers and done!

    I would recommend this to a friend
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