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Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 161 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness of the refrigerator, with many mentioning that it is a great fit for their needs. The counter-depth design is also well-received, especially for those with limited kitchen space. The ice maker and water dispenser are additional features that customers find convenient and enjoyable. However, some customers have expressed concerns about the ice dispenser not dispensing ice cubes properly and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 161 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and substantially less than similar models. I picked based on size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good aesthetics. Good storage for counter depth. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love the contemporary look yet practical and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Few Choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for people averaging 4-8 years old. Only explanation for designing and placing all of the interior drawer handles on the very bottom of the drawers. Stay away if you have any back issues and/or are 50 years old or older. Bought because there are very few options for side-by-side, water filter, counter depth refrigerators under $2000.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Side-by-Side Counter-Depth Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, looking LG refrigerator. It was the best sale at Best Buy for Black Friday. I gave it four stars because I haven’t received the product yet but once I do, I will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lg is amazing when it comes it it’s appliances

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition of a swagger fridge!!! I love the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came dented, but was scheduled immediately for repair. Great fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and will do the job well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and does the job well. Doesn’t have a deli drawer nor butter hatch or egg holder. All that stuff was broke on our old fridge. So we were happy to purchase some additional containers and done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator with one exception, it only has two drawers in the refrigerator section and I am use to three. I found that I need an extra drawer for things that I don't have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for normal items shelves are not adjustable, I wish the salesman would have told me that, I would have purchased a different model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! The salesperson went out of his way to make sure I found what I needed and the delivery team was quick, professional, and friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a couple of suggestions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish the shelves were adjustable. Have to be careful as the doors are low and will hit your feet. Delivered with a scratch and had to negotiate a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and working perfectly. Love the storage - freezer and cooler side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No flexibility and very slow ice production

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice and seems to be a good choice, until you get it home and start to use it. The shelves are not adjustable, the drawers open into the door, and the ice machine produces very little ice and takes far too long to produce more…even with the IcePlus feature turned on. I would not recommend to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser doesn’t dispense ice cubes. It’s more crushed ice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lamb

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tilts to the back, finger prints show, and can not adjust shelves. We purchased a whirlpool side by side a few years back in our previous home and that one did not have any of these issues. This is our first LG :( One positive is the ice dispenser. The ice actually goes into the glass vs. shooting out onto the floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to store food in the freezer. Had to buy bins that fit on the shelves. Was unable to locate a bin to fit on one of the shelves. The drawers on the fridge side are not large enough, and they are not "crispers".

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your feedback. We will share your thoughts with the product design team. ^Jennifer LG

  • Rated 5 out of 5 stars

    We love our frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the expert coming to our house to measure the exact size and the delivery being on time the purchase has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the installation and my refrigerator fits better.

    I would recommend this to a friend
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