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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 478 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the 24" Front Control Built-In Stainless Steel Tub Dishwasher's cleaning performance and its quiet operation. Users appreciate its ease of use, capacity, and the quality of the stainless steel tub. Criticisms include concerns about the rack design, control panel issues, long cycle times, and overly sensitive buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 478 reviews
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a good price for a stain steal drum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dishwasher! So glad I decided to get it. My old kitchen aid was done and I could only wash a half load in it so I pretty much quit using it. Got this one a few weeks ago and no more hand washing!! It has some really long cycles too which is good for bigger loads. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Good quality….i wuould buy it again…

    I would recommend this to a friend
  • Cons mentioned:
    Rack design

    Rated 1 out of 5 stars

    Cheap Plastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for two days when a wheel on the top rack broke. The majority of the rack is made from cheap plastic. When I tried to get service from LG, the chat agent was great until I asked for a better built rack then said my replies weren't showing and disconnected. Now I will uninstall and return to Best Buy. I am terribly disappointed in the quality and service from LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Customer satisfaction is very important to us, and we're sorry to hear that your LG Front Control Dishwasher has been such a source of frustration, especially after two days after purchase. We would be happy to make things right for you, so please contact our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport including the case number. We'll take care of the rest! ~Rita LG

  • Rated 3 out of 5 stars

    To rinse or not to rinse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher does not complete the cycle unless the rinse liquid is added. Other dishwashers don’t need the rinse. It gives an error message (be) if rinse not added to the machine. Not impressed with this product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We understand your not completely satisfied with the wash cycle in your dishwasher. Please note that our dishwashers are designed to be used with rinse aid to help completely dry the dishes and to help eliminate any water spots. Should you need further support for issue you've described, don't hesitate to reach out to us on our social media sites (Our handle for both Twitter and Facebook is @LGUSSupport). It would be our pleasure to answer any further questions you may have about this issue. ^Chris LG

  • Rated 5 out of 5 stars

    Installation lg dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and his team did a great job installing our dishwasher and taking the old one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good dishwasher. The price is nice. Has many cycle options. Cleaning is ok. Drying is not so great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I never had a dishwasher before so we shall see how long this one lasts and if I ever have any problems with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it was cheaper than normal, because it was an open box deal or a return. It works extremely well. No leaks and functions properly. I couldn't have found a great deal anywhere else.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trying to get out the glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as easy as my old one was. Everything is so technical. And it doesnt do a, dry only, setting. Runs for nearly 3 hours with a medium load, and everything was very wet, clean but soaking wet. Also coyld use a better user manual. Its pretty tho!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with your LG Dishwasher (LDFC2423B) model. We understand the disappointment and the inconvenience caused by the unit's drying performance. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Unfortunately, we have fallen short of your case. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the instructions of the provided link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Control panel, Rack design

    Rated 4 out of 5 stars

    OK, not great. A good value though.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses - it's quiet and the dishes come out clean. Minuses - flimsy, no quick rinse cycle, racks are very thin, hard to change upper rack height, controls are sensitive and flimsy. Items in the top rack fall over unless you pull open and push close carefully. The manual does not include most of the options. For that you need to go to an online manual. That online manual has mistakes - for example, it shows the wrong key sequence to turn the chimes on and off. The racks are made of very thin rubber-coated wire. I don't imagine these will last long once they receive the inevitable nick. The machine is very very light and the door feels flimsy. The stainless steel on the interior is very thin. There is no quick wash or quick rinse cycle. The upper rack is height adjustable but has no lever or button like many other machines. You have to slide the rack all the way out of one track and put it into another. The controls can be activated just by brushing up near the machine. I find I have to set the Ctrl-Lock both when it's running and when it's off to avoid stopping or starting it by accident. Some people have complained about the flatware rack being in the back. Had they read the manual they would have seen that the rack was placed there for shipping only - it should be removed and relocated to the right-hand side for use. I paid $450 for this dishwasher including shipping. I think it's a good value for that money but if I had to do it again I'd spend a little buy a higher-quality machine. Overall I give it an 'OK'. I do not expect this machine to come close to the 18 years my outgoing Whirlpool lasted but am hoping to be surprised. Of course, I spent about the same amount of money on that machine 18 years ago as this one costs today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Button sensitivity, Rack design

    Rated 4 out of 5 stars

    simple and gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: very easy to use, sleek design, quiet while washing cons: can accidentally hit the buttons due to the buttons' location and their sensitivity (not a huge problem), personally not a big fan of the utensil holder because the cover falls frequently and the size of it can limit the storage of the racks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Control panel, Cycle time

    Rated 5 out of 5 stars

    Great dishwaster

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sleek and modern design Quiet operation at 52 dBA SenseClean technology for optimal cleaning Energy Star certified for energy efficiency Flexible and adjustable racks Cons: The front control panel might be less appealing to those who prefer hidden controls Some users might find the cycle times slightly longer than other models Overall: A reliable, efficient, and stylish dishwasher that delivers excellent cleaning performance and energy efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Silent wash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and clean awesome dries very good love my LG dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced a four year old GE unit that was progressively worse at washing dishes, until it finally started triggering the shut off of the entire electrical wall it was plugged into. Before getting an electrician out there, we wanted to try replacing the dishwasher first. We picked this model due to the stainless steel and the quiet dBA. So far so good! No more tripping the breaker and shutting down the kitchen walls power. The dishes are clean. The only complaint is it does not wash a fast as my old now. A standard wash and dry is over 3 hours. Even the fastest option is over 2. However, for clean dishes, I will take that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG dishwasher review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the LG dishwasher. The stainless steel tub is nice and the racks are easy to load. Very spacious. The dishes are cleaned well and the dishwasher is very quiet. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 4 out of 5 stars

    Replace old with new dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, easy to use, quiet, and it cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Good dishwasher with a small flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the dishwasher since the purchase around 8 times, but 2 of them interrupt the cycle and mark an error (bE) so have to start over again. Is not noisy and it takes 2.29 hr to complete one cycle, the others take longer. However has a pretty good capacity and clean everything pretty well. We are going to get a new one in these days hoping we dont have any more incidents. Other than that very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Tub material

    Rated 5 out of 5 stars

    A combination of style and functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 24" Front Control Built-In Dishwasher with SenseClean and 52 dBA in Stainless Steel Look is a sleek addition to any kitchen. The stainless steel tub not only enhances durability but also adds a touch of modern elegance. The SenseClean technology ensures efficient and tailored cleaning, adapting to the load's needs. With a low noise level of 52 dBA, it operates quietly, allowing for a peaceful kitchen environment. The front controls offer easy access, and the overall design blends seamlessly with contemporary kitchen aesthetics. However, keep in mind that personal preferences on noise levels may vary. Overall, a reliable choice for those seeking a combination of style and functionality in a dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sparkling clean dishes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Never had one with stainless steel tub so it's the "classiest". I"m impressed that it cleans dishes that have been in microwave with cooked on food - no pre-soaking or pre-scrubbing required - and that's on the 'Normal' cycle. Haven't had to use any other cycle yet because 'Normal' is doing a great job. It seems quieter than the 10-yo dishwasher it replaced altho that never really was an issue because the kitchen is well away from where we are when it's running. As a TotalTech member, I was able to get free delivery & installation plus haul-away for the old one. The installers were very courteous & worked quickly. I was very pleased with their service. I highly recommend the TotalTech service. It's worth every penny & has saved us hundreds of $ already this year. Highly recommend this dishwasher if you're looking for one that not the least expensive or the most expensive. For me, it's the most bang for the buck.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher with SenseClean and 52 dBA - White, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG