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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1510 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,510 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spacious & modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new refrigerator its very spacious and modern, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigeratornfornsingles and small families.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Research with Consumer Reports lead me to this refrigerator. It has been a perfect choice for me for in size as a single person,but still enough room for dishes when I entertain.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Disappointing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed in the quality of my LG Fridge & Stove. The configuration of the fridge interior is NOT OPTIMAL at all ... SHELVES - First thing that shocked me is the shelves are not even glass, they are plastic! They don't even have a support or bracket down the center, so they bend under the weight of anything remotely heavy such as a casserole dish etc... I feel it's just a matter of time before they snap or crack. Also, the 2 main shelves cannot hold anything taller than 10 inches, so if you're a soda drinker, you won't be fitting any 2 litter bottles. DRAWERS - I can't even use the bottom draw it's so shallow. It barely has a 3 clearance. Maybe good for flat items only, but even then you can't stack them or the drawer won't open. The other 2 drawers are fine, albeit cramped, but 2 drawers are not enough.... DOOR - Shelves on the door are just as compact, not really allowing for anything too tall. They have dividers, which would be great except they have a lip on the bottom which sucks up about 1 inch of storage space on each side! Another oddity...at the bottom of door interior, there is this very odd long, but shallow pocket. I'm not quite sure what it's for or what might fit in it. It's about 26" in width, but only 1 3/4 inch in depth. FREEZER is okay....Ice tray takes up 50% of the top drawer which is excessive. A bin 1/2 the size would have been sufficient, allowing for added storage space for more important items, like meat! NOISE - when the motor kicks on, which is frequently, it sounds like there's a car running in my kitchen. When I called customer service about it, they wanted to send out a technician to repair it. I thought "Do I want a fridge that already needs a repair within less than 2 weeks of use??". It's a good looking fridge, can't complain about that. But it only offers right-to-left opening door.... if you need it to open right-to-left, Best Buy will charge you $50 to flip it. My biggest worry at this point is that the quality of the interior is not going to be able to withstand the test of time. By the feel of the plastic, I'll be lucky if it lasts a year without breakage somewhere :((

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    I love this LG fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the bottom freezer at first, but I really like it now. The food in the fridge is at eye level so you can easily get out what you need. The ice maker works great and makes ice quick if you need it for a party or something. I like the beep alarm that goes off if you leave the door open too long. Freezer is roomy and easy to get stuff out. I like that the freezer has a bright light. This fridge seems very well made out of good material. The only thing I don't like is that the on off switch for the ice maker is very awkward to reach. Other than that, its a great product at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout for our food storage needs. It wipes down easily and no fingerprints. We keep a couple bag salads, veggies and fruit in the crisper drawers and they stay fresh for over a week. The main shelves are well positioned for stacking our Pyrex and we usually have 6 or 7 of those large glass dishes in there with plenty of extra space. The freezer section makes nice size ice cubes that don't all freeze together like our last LG. It also has a subtle chime if the door is left open for about 1 minutes. Overall, we love it after a couple months.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    Nice Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Fridge for my needs. Plenty of easily accessible refrigerator space and a good amount of freezer space below. Also, importantly, it operates fairly quietly, unlike my last unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HUGE awesome fridge perfect for family...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this fridge!!!! We've had it a little over a month now and have had no problems at all. It is much larger than I thought it was and is perfect for my family. You can store so much food and drinks in this. The only problem was that I had a plastic waterline from previous fridge and the men that came to install it said they (best buy installers) will NEVER touch a plastic line. So we have to get a plumber to install new line for us. It's not a huge deal because we don't use ice that often. We just bought a 5lb bag and put in the ice tray included. Make sure to power off the ice maker if you do the same as us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the fridge has been great. Ice maker took a couple of days to completely fill. After that, everything was good. Make sure to discard the first bin of ice. Very convenient one door to access everything.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    5 Stars for our new LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It is so much easier to have a bottom freezer model with great access to the fridge compartment. This model has a lot more interior space than our old one, with the same external dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Happy with one door on top!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator because it was a really good deal. However, there were several things that made us choose this one. Every time we buy the fridge with the French doors they are always not aligned properly. This fridge also has an energy rating that is way below the others. It doesn't have a water dispenser but we will install a reverse osmosis filter at our sink. You can tell that this fridge has an amazing seal that makes it better at staying cold. Also, because there is no big ice cube maker in the fridge there is much more room for food and drinks. One door makes for less finger prints too. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. I really wish Best Buy was able to deliver and install (we scratched it through the door) but I understand (coronavirus). This refrigerator is very spacious and easy to clean. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to decide on an LG. Glad I did I’ve only have it a couple weeks, but love it!! Very spacious and cold temperature eith the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love that it makes ice but does not have a dispensers. Very roomy. Clean lines. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG better quality than Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator runs quietly. The door seals well when closed. The shelves are easy to rearrange. The only drawback is that the door hinge can't be changed to the other side. This would cause the door to hang improperly and preventing a tight seal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for years and loving it. We had to take the door off to get it in the kitchen but that was expected because of the age of our house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Despite our very back-and-forth experience with LG stuff (total lemon of a dishwasher, excellent flatscreen) we love this fridge. It's big, being able to take out the shelves etc makes deep cleaning it a breeze, the bottom freezer holds SO much more than our old one, and the top drawer for it is awesome. Replacing the water filter is super easy; I have a Second Nature account for air filters and tried their fridge one, but wound up with the wrong size (they replaced it at no charge, and it worked perfectly). That's easier (for me) than keeping up wiht LG directly to keep in filters.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space, good value, runs very quiet, have had a month and no issues. Easy adjustment of temps, happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I bought this refrigerator. It exceeds my expectations in design and performance. One minor negative - I would prefer more versatility with shelf placement.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, huge space inside, freezer is big enough and it looks pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best first fancy fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, we’ve always had the cheap ones but this was definitely a good upgrade. Makes ice, super pretty on the inside, I love it.

    I would recommend this to a friend