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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1510 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,510 reviews
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, admittedly coming from a 10+ year old fridge, I guess any fridge will be comparatively great... but from fit and finish to features and space, this fridge is great. The stainless steel looks great has a solid feel. The LED lighting is a world of a difference in terms of illumination and adds to the contemporary function and form. Fridge space is abundant and has an array of height levels between the fixed position shelves to accommodate items of various height..milk cartons, 2 liters, etc. Freezer section is sizable and has two large bin type sections that fit mostly anything...(though frozen pizzas were ideal here. The drawer section with the ice cube bin is great for items suction as frozen pizzas, ice cream, and other items of rectangular shape...

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Size

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room especially vs my old side by side, and it’s even a bit smaller on the exterior.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New frig for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my mother and she loves it. It is spacious and easy to use, not overwhelming her with "smart" features and reasonably priced. It looks great in her kitchen. Sleek and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Satisfied customer once it arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my mom as a birthday present. She loves almost everything about it. The only thing that has taken some getting used to is the refrigerator door sealing (locking) after it's been opened (it seals closed like the doors in the frozen section of some supermarkets) and takes some time before it can be opened again with ease. Other than that very small complaint from her (not a deal breaker at all), it's worked out great for her. My personal complaint, however, was with the purchasing process. I ordered the refrigerator online and was given a delivery date 3 weeks out. A day or so before delivery, I received a call saying that the fridge was on backorder and it wouldn't be available for another 2 MONTHS...super frustrating. I almost canceled my order but decided against it and once it was finally delivered, mom was super happy. I'm glad we waited after all.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance, Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude to limited fridge room space in my kitchen i only had 33inches of width to work with. This fridge fit perfect and too my surprise is extremely spacious. Looks great in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the LG 25.5 Cu. Ft. Bottom-Freezer Refrigerator! It’s spacious and keeps everything organized, and the ice maker is so convenient. The stainless steel looks stunning and doesn’t show fingerprints, which is a lifesaver. If you want a fridge that’s stylish and easy to use, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At last, a roomy refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker is almost exactly what I wanted. It is very roomy inside and has the kind of adjustable shelves that I like. They are full width, so you don't lose horizontal space like you do when you have half width shelves. I like the fact that the produce drawers are easy to change for veggies or fruits; there's a little lever that you push to choose one or the other. There is a nice full-width drawer for deli items, cheese, and such. There is plenty of storage space in the doors, but the compartments aren't adjustable for height. I don't like the fact that it is hard to get at the on-off switch for the ice maker. You practically have to be a contortionist to get at it. I also prefer a freezer door that opens to the side rather than a pull out freezer. But that is a small issue for me. All in all, this appliance meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my new lg fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge 3-4 weeks now. The Best Buy delivery team did an awesome job setting it up. They were in and out within 20-30 minutes. Everything works great. I love the sleek and simple design. Ice maker works perfectly. Love the led lights and the size of the freezer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level, Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean. I’m not an LG brand consumer, normally I go with Samsung or others. Unfortunately, due to the uncommon width of my condo, I was limited with choices. I’m very happy with it. It’s very spacious, quiet and and looks very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked well for us. Just be sure that you close the doors well. A couple of times we have noticed the doors closing within only within a quarter inch. This is not common but it has happened.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A solid product, I hope it will last.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about a month and it is very nice. Coming from a two door with a lower freezer design, I like this better. I can easily fit two weeks of regular groceries (COVID shopping) in this thing for a family of three where our prior frig would struggle in part because the shelves were split half the width of the frig and the support brackets eat up space. Everything works as expected. The one door design allows the (3) interior shelves to run the entire width which makes the space much more useable. The door can also hold all those tall/bulky containers (soda, juice, milk). This unit has a large, entire width, flat drawer on the bottom for platters which may or may not be useful to you. One improvement might be to have one split shelf as there are occasions where you have one bulky item (whole turkey or a cake) and you would have to adjust one entire width shelf up to fit. You could stack items next to it, but that makes things hard to get out. The down sides are that the produce drawers are small. The door can also be difficult to pull open as there is a tight vacuum seal. I think this is a physics issue as it only happens after the door has been open for a bit and a lot of cold air has escaped. The warm replacement air pulls the door tight as it is cooled. The delivery guy also said not to expect more than 5 years of service from frigs these days. I hop he's wrong as out last unit, a kenmore (LG in disguise) lasted +15 years.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 4 out of 5 stars

    Good buy for my first refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space; love the temperature control and love the sleek looking of stainless steel. Does make some noise but not sure if it bugs me yet. Don’t know the weight capacity of the shelves so I’m trying not to push it. So far I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Refrigerator and bottom freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator It has room for a lot of food. Keeps food very cold

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my new fridge works perfect! Lots of space and keeps things nice and cool. Also like the dinging noise it make it the fridge or freezer is not closed all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level
    Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    LG Bottom Freezer Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Solid appliance. Good Capacity. Looks nice. Ice Maker can be a little louder than one may expect but that only happens when replenishing. Has not happened while sleeping. Fridge door seals so tight it can be hard to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge gave us what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature of freezer doesn’t make ice cream too hard to scoop, which was problem with our Samsung. Drawers open smoothly and show off contents. Adjustable shelves give adequate flexibility for various sized containers. Door storage is generous, but could use more dividers. Water filter is easy to change and readily available in appliance departments. We did not want water dispenser, but this LG makes plenty of ice as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    RochesterNY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not owned long enough to provide a review on longevity. Installation is easy. Pay special attention to the measurements as the hinges are really big. I ended up needed to remove an above cabinet in order to fit the fridge because I didn’t take into consideration hinges. Also, I would check for flaws if you have the fridge surrounded by walls. My house is not perfectly square and it did pose a little bit of a problem/tight squeeze to get it in. All in all I love the fridge. It has a ton of space. Love the bottom drawer and the little rack on the bottom of the door. Separators for the bins are great. The freezer is awesome on the bottom. Only thing is I need to remind my kids not to put weight on the drawer. I purchased the extended warranty and would suggest that you budget for it. New appliances do not last the way the older ones do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale to replace a 27 year old bottom freezer Amana refrigerator (which still worked but was pretty beat up). The pull-out bottom freezer allows for much more convenient access than the swing-open door of the older refrigerator. I considered French door models, which tend to be more expensive. They require more overall gasket length due to the center split (which IMO is a potential maintenance and energy efficiency issue). Plus, the double doors apparently can have alignment and leveling issues. I considered a Maytag bottom-freezer model but it was not available when I wanted it. All things being equal (or nearly so) I'd have preferred to buy an appliance made (mostly) in USA. I'm not sure where the LGs and their parts are sourced/assembled. Korea? Installation: Due to Covid-19 concerns, I instructed the delivery crew to let me remove the protective tape and plastic film. I did not realize what I was in for. It took about an hour to peel it all off. Plastic clips (or something like that) would have made things easier. I did not opt for automatic ice maker hook-up. I use ice cube trays (to save space, reduce noise, and eliminate the chance of a leaky water supply). The installers did not level it. Following instructions taped to the door, I tried turning the leveling legs with a flat blade screwdriver. However, the slotted leveling knobs are plastic, so a screwdriver easily bends the slots. More detailed instructions call for an open end wrench, but for that you may need an inexpensive custom LG wrench (or something equally slim). I've ordered one from Amazon. Really, it should have been included. Meanwhile, until properly leveled, the doors won't swing shut automatically. Interior Shelving: It seems sturdy enough and is supposed to be "spill proof". The adjustability is fairly limited. Most shelves are full width, so you cannot stagger them at different levels to accommodate items of different heights. Single, full width shelves may be a little easier to wipe down inside, but will be harder to remove and fit in a sink for thorough cleaning. For some families, a half width deli drawer may be more desirable than the full width deli drawer at the bottom. A smaller deli drawer, placed higher up, might have allowed for deeper fruit and vegetable bins (which are not all that big for a refrigerator of this size). Exterior: The stainless steel really does seem to resist finger prints. Fridge magnets do stick both to the sides and the front. Yay! The doors are easy enough to open and shut (they don't require a firm yank as some new refrigerators do). There is no removable dust cover/grill at the very bottom. Good, because it allows for easier access to vacuum. Bad, because it will let in more dust (along with cat toys, fridge magnets, etc.) Cooling: After about 18 hours, the refrigerator still has not reached a consistent 37 degree set point. A review of a similar model (on CNET I think) notes that cooling performance is not as good as similar models in prior years. Maybe it will hit the recommended 37 after adding more food and cranking it down to, say, 35. Noise: Consumer Reports gave a similar model an Excellent score for noise. So far, it does not seem to be quieter than the 27 year old unit it replaced. It is not really louder overall, but has a higher pitched hum that is a little more annoying up close. Bottom line: This seems to be one of the better options among bottom freezer models at this size and price point. Could be better though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Solid choice, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars: Overall very pleased with the purchase (and the discount price we received on a floor model.) Plenty of storage space in door and crisper drawers, but, if using all the available shelves, only the top shelf can be adjusted to accommodate taller items. Organization of the freezer space also makes space more limited. Stainless steel is not as fingerprint/smudge resistant as described, but easy enough to wipe clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great. LED light inside is awesome. Ice maker works great and we never run out of ice now

    I would recommend this to a friend