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Customer Ratings & Reviews

Your price for this item is $516.99
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The comparable value price is $1,721.99

Customer reviews

Rating 4.5 out of 5 stars with 1477 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,477 reviews
  • Rated 4 out of 5 stars

    Noisier than Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge for the money, but noisier than I expected. The doors also need plenty of clearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I have this for 3 yrs now and never had a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator and found this one. It is a nice upgrade from our 10 year old one we had. The ice maker does not produce as fast as the old GE but overall still a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Best Buy delivered on time and set up with out a menu hassel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Product for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No real issues. Design is fair but lacks basics like adjustable shelves and humidity. Controlled drawers. Overall a reasonable unit for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great Small ice cube capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge and washing machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great service and the products I purchased were easy to install. I would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never been an lg fan. but this fridge changed my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge works great. Got it after Best Buy awesomely let me swap out my faulty Samsung refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, but the icemaker could be better. It does not make ice fast enough. Maybe there is a setting that causes it to make more ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I really enjoy it the ice the water that comes from it my kids love it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very pleased. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 27.2 Cu. Ft. Side-by-Side Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. I bought it for my mother since she lives in the mother in law suites. She never stops talking about how much she likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our eateing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy with all the service every one who took care of us was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge but too slow in making ice! Have the refrigerator for four months. I hope it will last without giving us problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had it for 2 years so far. it has been great no issues at all. i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge ...will be better with the ice maker working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for CE purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied on Bestbuy service and product quality. I would like to recommend both combination to other customers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and install service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage fridge and install team. This was the second one that was installed because the first one was not working. Ice maker stopped making ice, tried a few different troubleshoot steps just to find out weeks later it was not installed correctly and now there is water damage on the floor, wall and below cabinets.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, it is unfortunate to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook and X @LGUSSupport and include your Phone number associated with your account, and complete name. To speak with an agent via phone, you can call (800) 243-0000. Our dedicated team will be more than happy to provide you with the necessary support and explore potential solutions. We appreciate your understanding and we look forward to resolving this matter for you. ^Hanz LG

  • Rated 5 out of 5 stars

    Nana Kay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and beautiful, I will definitely encourage

    I would recommend this to a friend
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