Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1478 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,478 reviews
  • Rated 5 out of 5 stars

    our eateing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy with all the service every one who took care of us was very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Looks nice but not functional - major design flaws

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this and expected to, however it has some major flaws. Unfortunately it spits ice everywhere when using the ice machine. And the doors have to be opened extending all the way to the sides in order to open the drawers. The doors are quite thick. So this is a problem if you have a wall on either side of the refrigerator. The way the door opens has also damaged my trim. I will be returning this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Fridge > horrible service from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. HORRIBLE time getting the fridge from Best Buy. But the fridge itself is wonderful!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product experience feedback. ^Jennifer LG

  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I’ve ever owned and I’m 77. It has glass shelves in both the refrigerator and freezer. Love this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Best Buy Technician

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose G. was one of the best technicians I've ever encountered. He explained the new mechanisms; answered questions; and was patient and polite. Give him a salary raise. Pat J.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price on what we needed . We will be using them for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. Easy set up by the geek squad. The stainless steel finish is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator beautiful, I could not have bought a better one from Best Buy definitely is worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Ice Maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker does not make enough ice and it took over 24 hours to fill to halfway. Called LG customer service twice since the problem happened since the daynof delivery and the second call was horrible. Rep pretend he couldn't hear and was very rude.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with the LG Refrigerator (LRSXS2706S) model. We understand how important it is to have a properly functioning ice maker. Please know we strive to provide reliable, high-quality products and excellent service that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. In the meantime, to obtain more details, please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice-CT10000021-1338395755982. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Rated 4 out of 5 stars

    Gary S.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is working as expected. This unit has the electronics on top between the door hinges. The protective cover adds another 1 inch to it's height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal to catch

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solidly built and budget-friendly refrigerator. Great for new home buyers like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly.On time delivery.wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first side by side and i got to say i Love this refrigerator. It has so much room great job lg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Maker is very slow to make ice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good Refrigerator. Only think is that my old Fridge and Ice Maker was much faster to produce Ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services and products.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, product quality and services are excellent. I would recommend BestBuy to anyone seeking reliable services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing product love it and the app it comes with so you can check if everything is working is amazing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, its great price for a beautiful refrigerator. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge very durable freezer keeps food nice and cold recommend purchasing one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand. Looks very nice in my new kitchen.Last drawer is too low. The price is perfect. Manager very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, friendly delivery and sales people!

    I would recommend this to a friend
Sponsored