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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1478 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,478 reviews
  • Rated 3 out of 5 stars

    5 years is not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You expect LG to work for a decent amount of time. After the extended warranty the pump motor broke ruined the floor and 6 months later the compressor went back. In just about 5 years it all went to waste. My previous experiences with GE and Samsung were a lot better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like the features & price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe its worth the money I paid for. Hopefully, it’ll last me several years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean look fridge. Like that is deeper inside. Make some noises on and off but is the ice maker, I believe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, excellent customer service both in store and upon delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. Did a good job and polite

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We immediately called to exchange this LG for a Frigidaire. The LG was so loud- painfully loud. We could hear it from another room. Also, the “fingerproof” stainless steel model was also not fingerproof at all. Also, after 2 days after our purchase, while we waited for our exchange, we discovered that the freezer wasn’t working and our frozen foods melted. I’ve maker never worked. I’ll never purchase an LG fridge again. Note- we do have LG washer and it’s great.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    LGF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker is not efficient. Does not make enough ice for daily usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guy worked hard for our purchase. Great people at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store,real happy buying at Bestbuy.planing ti buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge and the sales transaction at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfct!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Just what i was looking for Perfect for a family of 3

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. So far no problems! The delivery men were very nice and did a fantastic job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but missing a lot, that we didn't realize untill we got it. Water is warm in dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we wanted a reliable, basic refrigerator... this was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refregiator, for a great price. Would most definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and quality. I will buy again and I joy the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wipe down Easily still gets fingerprints/smudges freezer freeze quick that's a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased when they delivered my new refrigerator. It was covered so well and the installation was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value Good installers Would appreciate more info prior to delivery About possible install issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels cool to have you around my kitchen. yaaaay

    I would recommend this to a friend
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