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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1478 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,478 reviews
  • Rated 5 out of 5 stars

    Expensive looking this is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking value for what you pay looks expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much room for activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every inch as I live with 4 roommates in these troubling times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cubes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the crushed or cube ice it makes. Easy to change out filter. All around nice buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost one year works very well, freezes really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lizzie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I have no regrets It’s what I wanted and more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery from hell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse experience ever. Never seen anything like this. Delivery men entered our home and walked out without leave the refrigerator bc they couldn’t touch waterline. Spoke no English and left even when my husband segmented he would disconnect it

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 5 out of 5 stars

    Lg the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes quality appliances and electronics.So when I buy a Lg I know I am getting something well made

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator overall is nice. The ice bin is small and takes 3 days to fill. The only way we can get it filled is to go out of town for the weekend. Plan on buying a secondary ice maker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble hooking up to the internet Please advise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Great delivery. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I make on buying with Best Buy..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Deeply Regret Buying This

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker stopped working after a month. I don’t know why but produce rots in the crisper drawer faster than I’ve ever seen. The design of the fridge is terrible and the bottom drawers are impossible to open. I also didn’t consider at the time that a fridge this deep means things get buried easily. The “smart feature” does not work. It’s blatantly misadvertised. I deeply regret buying this horrible fridge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 27.2 Cu. Ft. Side-by-Side Smart Refrigerator with SpacePlus Ice. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James. LG

  • Rated 5 out of 5 stars

    Excellent Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations. Very rasy to hook up water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and delivered on time and installed well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge and great space, but the bottom trays are very low for a tall guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had vegetables in there for 2 wks that are still great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator and good price , so far we are happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Enjoying the side by side feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for your service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need my new refrigeraytor, so I’m happy with the.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very easy to access………………………………………….,.. ..,

    I would recommend this to a friend
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