Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the spaciousness of the refrigerator, with many mentioning that it is roomy and bright. They also appreciate the SpacePlus Ice maker, which saves space and provides easy access to ice. The price point is seen as reasonable and affordable, making it a great value for the features offered. While some customers have concerns about the adjustability of the shelves and noise, overall, the positive feedback on the design, size, and ice maker indicate that customers are generally pleased with this product.
This summary was generated by AI based on customer reviews.
I was very wrong with best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, let see what happens with the second one, the first one last four days and just stop working not even power. The service and people on the store are excellent.
No, I would not recommend this to a friendSpend the extra money on better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new. Arrived with dents on 3/4 sides and some kind of spots all over freezer door that do not come off! The inside is great! Space Utilized well.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're sorry to hear about the issues you've encountered with your newly purchased LRSXS2706B refrigerator. Your satisfaction is important to us, and we want to address these concerns promptly. To resolve the dents and spots on your freezer door, as well as any other issues, please contact our customer support team. They will guide you through the necessary steps to ensure your refrigerator meets the quality standards you expect.
Please reach out to us via our customer service line at (800) 243-0000, or send us a private message on Facebook or Twitter at @LGUSSupport. We appreciate your feedback and are committed to assisting you with the issues you've mentioned. Thank you for your patience. ^Jolly
Stopped cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and looks great but unfortunately it stopped cooling out of nowhere
No, I would not recommend this to a friendNever worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, customer service has not been great
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matt. Thank you for reaching out about your LG Refrigerator (LRSXS2706S) model. We understand how important it is for your appliance to function properly, and we appreciate you taking the time to share your experience.
If the unit isn’t powering on or cooling as expected, we recommend checking that it’s securely plugged into a dedicated outlet and that the circuit breaker hasn’t tripped. If the display is on but the cooling isn’t working, try activating the Express Freeze or Refrigerator button to test compressor response. For more help, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. If you’d like us to take a closer look or assist with service options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help get things back on track. ^Juvy
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does the job. The organization of the transaction TAINTED the entire process. I had to go pick up the refrigerator after the delivery was rescheduled twice. AT THE TIME OF PURCHASE delivery date was SPECIFIED DUE TO MY WORK SCHEDULE. I Missed work and STILL had to go get the refrigerator! I’m very disappointed by this transaction.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello Barb! We appreciate you informing us about your refrigerator delivery with Best Buy. We apologize for any inconvenience this has caused you. However, we are a third party and will have to refer you back to Best Buy because they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita
lg fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a defect and nobody from LG could help me figure out the problem so I went on youtube to see other consumer problems and solutions
No, I would not recommend this to a friendFaulty Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom drawer can not be opened unless untill side door moved at 120 degree.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. So that we can improve our customer experience going forward, would you please mind filling out the following form: https://www.lg.com/us/support/feedback. We look forward to hearing from you! ^Chris
Ice/water dispenser issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using ice-maker on door, excess ice expels on outside of container. The design of the ice/water dispenser needs attention. A overflow tray would be useful
I would recommend this to a friend- Pros mentioned:Size
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size. The ice maker does not work well. The gurgling noise is constant and can be heard two rooms away. I returned this fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again. The LG REFRIGERATOR IS way too small. Not as roomy as it looks in the show room. Once you put produce in, it is really very cramped. Wish I would have returned it when I had a chance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRSXS2706S) model. We understand that having ample storage space is crucial for refrigerators, especially for storing produce. We strive to provide high-quality products that meet our customer's needs and expectations. Your feedback is invaluable as we continuously strive to improve our products and ensure customer satisfaction.
If there's anything we can do to assist you further or explore alternative options, please reach out to us on social media @LGUSSupport. ^Juvy
Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker does not make enough ice and it took over 24 hours to fill to halfway. Called LG customer service twice since the problem happened since the daynof delivery and the second call was horrible. Rep pretend he couldn't hear and was very rude.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Refrigerator (LRSXS2706S) model. We understand how important it is to have a properly functioning ice maker. Please know we strive to provide reliable, high-quality products and excellent service that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. In the meantime, to obtain more details, please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice-CT10000021-1338395755982. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Looks nice but not functional - major design flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this and expected to, however it has some major flaws. Unfortunately it spits ice everywhere when using the ice machine. And the doors have to be opened extending all the way to the sides in order to open the drawers. The doors are quite thick. So this is a problem if you have a wall on either side of the refrigerator. The way the door opens has also damaged my trim. I will be returning this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Iceless - but lots of space.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker hasnt worked since delivery. The service man has been out twice. I need ice for surgery. I am disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with us. We understand how important it is to have your LG Refrigerator (LRSXS2706W) model, refrigerator's ice maker working, especially with surgery coming up. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Since the ice maker has not been working despite the service visits, we recommend checking the water supply to ensure it is properly connected and flowing. Additionally, sometimes the ice maker itself may need a reset. You can try turning off the ice maker for 10 seconds, then turning it back on to see if it starts working. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the issue persists, please reach out to us directly via social media @LGUSSupport, and we’ll escalate the issue to ensure you receive the proper assistance as quickly as possible. Your satisfaction is important to us, and we want to make sure you’re taken care of before your surgery. ^Juvy
Don’t like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s makes noises louder than my Tv and I can hear it upstairs at night
No, I would not recommend this to a friendSmall ice maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker to small. Cubes to small holding basket for ice to small. Shoots ice everywhere.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water tastes like rubber. Otherwise the fridge is cutesy
No, I would not recommend this to a friendIt’s been 8 days since I got that fridge and it’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 12:38 PM (January 8, 2025) & I’m still waiting for the delivery after 8 days with the fridge I brought that is not working at all & after almost 15 days or more since I made the 1st purchase… They said the delivery should be between 8:00 AM to 12:00 PM. That’s not fair BestBuy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG Refrigerator (LRSXS2706S) model. We understand your concern about waiting for a replacement refrigerator, especially when it’s essential for your household. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
To minimize disruption, while you wait for the delivery, one step to consider is checking if any temporary cooling solutions, like a portable cooler, can assist in preserving perishables. If you have further concerns about your unit’s functionality after delivery, we're here to help.
Please send us a private message on social media @LGUSSupport so we can assist with troubleshooting or any post-delivery concerns. We’re committed to turning this around for you. ^Juvy
Poor service and merchandise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was AWFUL!!!!!!! I purchased a refrigerator, open box it was supposed to be delivered on Dec4, they never showed up came on Dec12. The refrigerator wasn’t at house for 18 hours stopped working. They’re suppose to have it serviced but I got refund do not want to deal with Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pamela. Thank you for sharing your experience with us. We understand your concern about an appliance delivery and setup don’t go as planned, especially when it results in a non-functioning refrigerator like your LG Refrigerator (LRSXS2706S) model. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
We recommend reaching out directly to our team on social media @LGUSSupport so we can assist you in getting things resolved with the service or warranty, and help you avoid further delays. We’ll make sure to look into the issue thoroughly and work toward a solution that benefits you.
We value your business and want to make sure you’re completely satisfied with your LG products moving forward. Let’s work together to get this resolved. ^Juvy
Dented LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to leave a negative review, but this thing dents with the tiniest of bump. My brother has a similar model GE and is 6 months old with zero dents. If you barely touch this LG it creates damage. Fridge and freezer working well. I suppose time will tells. Wish I knew how weak the stainless was before purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
BettyONeal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a nightmare never ever ever ever will I mess with the LG again five refrigerators later and still same issues the glass burst out in the freezer the ice maker has a terrible odor and it will not keep my food cool in the refrigerator part everything sours before the date runs out never statement Mark never statement Mark I should be giving my money back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Betty. Thank you for taking the time to share your experience with the LG Refrigerator (LRSXS2706S) model. We're sorry to hear about the multiple issues you've encountered with our product. We aim to provide high-quality products that meet our customers needs and satisfaction. Please visit these links: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042# and https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy