Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the quality of this refrigerator.
I would recommend this to a friendLG 27.2 cu ft Side by Side Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator; just wish there was a deli drawer.
I would recommend this to a friendBe careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but corners are so sharp. It almost cut my foot.
No, I would not recommend this to a friendPoor drawer configuration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The configuration of the storage drawers in the refrigerator cannot fully open without the door being open all the way. Also, you have to bend down way too low to reach the pull on the storage drawers. The configuration is poorly made.
No, I would not recommend this to a friendAmazing refrigerater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! Amazing fridge for a great price !
I would recommend this to a friendLG side by side fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery is damaged but was changed right away!
I would recommend this to a friend- Cons mentioned:Ice maker performance
Had To Return It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at this refrigerator at the store, ordered it online, and had to wait a week for it to be delivered. Hooked it up and other than the VERY SLOW ice maker it ran fine for ten days, then it completely died. No lights, no fans, no cooling...nothing. Thank goodness for Best Buy's 15 day return policy. Replaced it with a GE model and so far, so good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for taking the time to post your review. We're disheartened to hear of your experience after purchasing your 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser. Please note this is certainly not the norm and likely a manufacturing defect. We're glad to hear that you resolved your issue. Should you feel the need to, please feel free to post your feedback at the following site: https://www.lg.com/us/support/feedback. We value all feedback and will use it to increase our future customer satisfaction ratings. ^Chris
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Fridge but ultimately decided against it. The handle to open the fridge is a big awkward, but other than that seemed like a good fridge
I would recommend this to a friend- Pros mentioned:Size
Doesn’t cool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, but cooling system not good. Even at lowest setting can’t get fridge below 40 and it spikes to45 sometimes. Having tech come out to look. Hopefully they can fix.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXS2706B) model. We’re glad to hear you like the size, but we understand how concerning it is to have cooling issues. Your feedback is important, and we’re here to help.
It’s great that you have a technician coming to look at the unit. In the meantime, you might want to check that the vents inside the fridge are clear and that the door seals are tight, as these can affect cooling performance.
Please let us know how the technician visit goes, and if you have any further questions or need assistance, feel free to send us a private message on social media @LGUSSupport.We're here to support you and ensure you have a positive experience! We appreciate your patience. ^Juvy
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ghsjuyshkdjj bshdysis hsjajsggs shsiihwhs shhd
I would recommend this to a friendDented fredge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came to me dented. Had to call bestbuy and fight to get it replaced which didnt happen so i settled for 15 percent off the product
I would recommend this to a friendOk refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer side is much too slim considering the size of the unit overall.
No, I would not recommend this to a friendI was very wrong with best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, let see what happens with the second one, the first one last four days and just stop working not even power. The service and people on the store are excellent.
No, I would not recommend this to a friend- Cons mentioned:Ice maker performance
Dont Purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would Not recommend this refrigerator - 1st the shelves in freezer are glass - the shelf over pull out drawer broke (shattered) throwing pieces of glass everywhere inside. 2nd - the freezer has stopped working and without any type of warning - food inside is being transferred to my box freezer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We read your feedback, and we’re sorry our LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice, didn’t fit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ~Rita
Its OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door opens every tine we close it do not bye unless you want to be annoyi9
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with us. We appreciate your honest review of the LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless Steel (LRSXS2706S) model. We apologize for any inconvenience caused by the door opening every time it is closed. We understand how frustrating this can be, and we apologize for any annoyance it has caused you.
We strive to provide products that meet and exceed our customers' expectations, and it is disappointing to hear that the LG Refrigerator did not meet your needs in this regard. We appreciate your feedback as it helps us identify areas for improvement.
Kindly visit this link for basic troubleshooting: https://www.lg.com/sg/support/product-support/troubleshoot/help-library/cs-CT20212039-20152136491330/#:~:text=%E2%86%92%20It%20is%20perfectly%20normal,it's%20not%20a%20product%20defect.
If you find that the issue persists after following the steps and guidance, please reach out to us via private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy
Frustrated Consumer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4/2/2022. Issues: 1) ref shelf shattered in million pieces, GEEK SQUAD ordered part 2X, wrong part 2X, tech got 1 from BEST BUY STORE. Main Problem: Fridge Temp is insufficient, 54degress vegetable crisper, must be at least 45 or less, vegetables yellowing after couple days. Compressor and refrigerant replaced by LG tech, still not getting cold enough. Top shelf 40, mid shelf 47, crisper/bottom shelf 54. I want BEST BUY to take back as it is under warranty until 4/2/2025 so i can buy a better one from them. Having trouble with that because of protocols. I have been dealing with this for almost 3months now. WARNING: Do not believe brand hype, appliances are not made to last anymore, bad quality in spite of enticing aesthetics. Even service techs admit that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. Thank you for reaching out about your LG Refrigerator (LRSXS2706S) model. We understand your concern about dealing with ongoing issues, especially after multiple attempts to resolve them. We aim to deliver outstanding products and great services to ensure a smooth and seamless experience. For the temperature problem, since the compressor and refrigerant have already been replaced, and you’re still experiencing inadequate cooling, it might be useful to ensure that the door seals are functioning properly and that there are no obstructions blocking airflow inside the fridge. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371#. For more help, you can reach out to us on social media @LGUSSupport with your details and any additional information you can provide. Our team will assist you in addressing these concerns and work with you to explore possible solutions. ^Juvy
- Cons mentioned:Ice maker performance
Ice maker problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does not dispense ice. We have a technician over twice but it is still not working even after having defrosted it and restarted it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Ice maker performance
Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the ice maker. It makes ice extremely slow. Super hard when you have a family of 4. I would not recommend this refrigerator. I would have already returned the refrigerator if it wasn't so hard to get out of my house, and I had to hire someone to put it in.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Side by Side Refrigerator and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
- Pros mentioned:Overall performance
??? Yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making sound every thirthy seconds since i bought waiting for technical service otherwise looks good
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, how would you describe the sounds coming from your fridge? Please visit the following link: https://shorturl.at/ftuFQ. Once you've identified the sound coming from your fridge, then we can take the next steps toward a successful resolution. Please contact via phone support afterwards if you wouldn't mind, the details of which can be found here: https://www.lg.com/us/support/contact. ^Chris
lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design, finding things in the freezer is difficult.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your feedback with us. We understand how important it is to have an organized and accessible freezer.
To help improve the organization, consider using freezer bins or organizers to group similar items together, which can make it easier to find what you need. Additionally, adjusting the shelving or rearranging items might help with visibility and accessibility.
LG Refrigerator – How to Change the Temperature Setting - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-change-the-temperature-setting--20152285479167
If you have any further questions or need additional assistance, please send us a private message on social media @LGUSSupport. Our team is here to help and ensure you get the best experience with your LG appliance.
Thank you for your feedback and for choosing LG.
—Renzo
