Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the spaciousness of the refrigerator, with many mentioning that it is roomy and bright. They also appreciate the SpacePlus Ice maker, which saves space and provides easy access to ice. The price point is seen as reasonable and affordable, making it a great value for the features offered. While some customers have concerns about the adjustability of the shelves and noise, overall, the positive feedback on the design, size, and ice maker indicate that customers are generally pleased with this product.
This summary was generated by AI based on customer reviews.
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't got it yet. eagerly awaiting. second try
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Craig. Thank you for taking the time to review the LG Refrigerator (LRSXS2706S) model. We understand how important it is to receive your new refrigerator promptly. We strive to provide all our customers with a smooth, efficient, and seamless delivery experience. We recommend contacting Best Buy customer service with your order details at 888-237-8289 for immediate assistance. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Dont Purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would Not recommend this refrigerator - 1st the shelves in freezer are glass - the shelf over pull out drawer broke (shattered) throwing pieces of glass everywhere inside. 2nd - the freezer has stopped working and without any type of warning - food inside is being transferred to my box freezer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We read your feedback, and we’re sorry our LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice, didn’t fit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ~Rita
Worst Horrible Experience with BestBUY appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE experience with BestBUY appliances poor customer service and support weeks months still without a fridge. Wasted 3 days of work waiting all day for no one to show up. Best buy appliances don't order
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRSXS2706S) model. We understand the importance of prompt and reliable service and regret to hear that you have been left without a resolution for a long time. Your feedback is crucial to us, and we want to assure you that we take it very seriously. We are committed to understanding the details of your situation and working to find a solution that meets your needs. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to providing the support and service you deserve. ^Juvy
Ice maker problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does not dispense ice. We have a technician over twice but it is still not working even after having defrosted it and restarted it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Open box item made loud noises
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box refrigerator made loud popping noises, Best Buy couldn’t help repair. Was able to exchange
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for reaching out. Hopefully you were able to exchange your LG - 27.2 cu ft Side by Side Refrigerator with SpacePlus Ice - Smooth Black and is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the ice maker. It makes ice extremely slow. Super hard when you have a family of 4. I would not recommend this refrigerator. I would have already returned the refrigerator if it wasn't so hard to get out of my house, and I had to hire someone to put it in.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Side by Side Refrigerator and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
LG refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really made a BAD purchase buying this fridge. The design is terrible. The bottom crisper the glass sticks out so it got broken a few months after we bought it. We called LG and nothing was done. The doors don't have a lot of storage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
??? Yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making sound every thirthy seconds since i bought waiting for technical service otherwise looks good
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, how would you describe the sounds coming from your fridge? Please visit the following link: https://shorturl.at/ftuFQ. Once you've identified the sound coming from your fridge, then we can take the next steps toward a successful resolution. Please contact via phone support afterwards if you wouldn't mind, the details of which can be found here: https://www.lg.com/us/support/contact. ^Chris
Open box purchase, Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase. The refrigerator did not cool, the freezer only got to 30 degrees and the refrigerator 50. Since it was picked up the refrigerator I had to return it. Good refrigerator if it would have worked. Found same refrigerator elsewhere.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MichaelB. Thank you for taking the time to share your experience with us regarding the LG Refrigerator (LRFLC2706S) model. We understand how frustrating it can be to receive a refrigerator that does not cool properly, especially after making a purchase. We sincerely apologize for the inconvenience this has caused you. To obtain more details on the issue you are facing, please visit this link: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. We sincerely apologize for the inconvenience of having to return the refrigerator.
If there"s anything we can do to assist you further or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to help and ensure your satisfaction with our products. ^Juvy
Not the product the seller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever don’t by from Best Buy poor customer service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback regarding your experience with the LG Refrigerator (LRSXS2706W) model. We understand your concern about the customer service experience doesn’t match your expectations—especially when dealing with a major appliance. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
While this unit is designed for reliability with features like Door Cooling+ and spacious storage, we know the purchase experience plays a huge role in overall satisfaction. If you're currently facing any issues with the unit itself—whether it's cooling performance, temperature control, or ice making—we’d love to assist you directly.
One helpful tip for this model: If you're noticing uneven cooling or food not staying fresh, we recommend checking that the vents inside the fridge and freezer aren't blocked by food items. This ensures proper airflow throughout the unit.
Please send us a private message on social media @LGUSSupport so we can help address your concerns directly and make things right with your LG product. We’re ready to support you every step of the way. ^Juvy
Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Cheap plastic connector caused flood all over kitchen and basement below. Bestbuy has been totally unresponsive and useless, just lots of lies and indifference. It should be called “Worstbuy”.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I am truly sorry to hear about the flood caused by the cheap plastic connector of your appliance. It is understandable how frustrating and upsetting this experience must have been for you. We apologize for any inconvenience and the lack of responsiveness you have encountered from Best Buy. Your feedback is valuable to us, and we take these issues seriously. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. The salesperson it's a minus five oh, because he didn't know a thing about refrigerators.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for the feedback. ^Jennifer
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn't stay open when looking for something. Need a handle to open on top
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
stop working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the refrigerator for 5 months and quit working ice maker sucks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .At LG, We take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly at 800-243-0000 or Email: https://www.lg.com/us/support/email-appointment so we can discuss the matter further. ~Tanisha
Helen Trowsdale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker puts out very little ice. We had to purchase a counter top ice maker which defeats the main reason we purchased this fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Helen. We appreciate you leaving us your review regarding your LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless Steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. This will be considered for our continuous improvement. ~Anthony
Wouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser is slow. Ice making is slow and can’t keep up with our needs unlike our last refrigerator
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
Inoperable fridge delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was left with us in an inoperable state. We returned it and bought a different model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Disappointed after purchase with no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we close the fridge, the freezer opens. Doesn't make enough ice . Run out daily . Ice maker is not quiet . We chose best buy because they are a local company and customer service. Now we are in need and customer service has declined 100%
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice dispenser stopped working less than 2 month and BestBuy is giving me run around. Do not buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for contacting us regarding your concerns with the LG Side-by-Side Refrigerator's ice maker. It would be our pleasure to delve deeper into this issue you are facing and what steps we can take, but we must switch to a different platform in order to have back-and-forth conversations, so please direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the TV. It will be our pleasure to assist you further! ~Rita
Gl fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken icemaker. Later time a new icemaker was switch by a BB technician
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Glad to see that Best Buy has already repaired your ice maker. Thank you for letting us know. ^Jennifer