Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the spaciousness of the refrigerator, with many mentioning that it is roomy and bright. They also appreciate the SpacePlus Ice maker, which saves space and provides easy access to ice. The price point is seen as reasonable and affordable, making it a great value for the features offered. While some customers have concerns about the adjustability of the shelves and noise, overall, the positive feedback on the design, size, and ice maker indicate that customers are generally pleased with this product.
This summary was generated by AI based on customer reviews.
Defective within hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch button for ice/water stopped working the morning after delivery. Garbage. You get what you pay for
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Side by Side Refrigerator. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist .~Tanisha
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was Nice out side but not at all practical inside
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
A big let down!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working immediately after delivery. Total Tech has done nothing to assist. It has been in need of repair for over one month now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was not cold, adjusted now food is wet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Waste of money and time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for 4 months now, and the ice maker doesnt work, and the water trickles. Good Luck getting LG to schedule service - I have been trying for 2 months now
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker takes forever to make ice technician came and performed test and mentioned that this specific model have ice maker issues
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Best buy should stand behind what they sell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.43 days after purchase the fridge stops working. Of course best buy won't help.. What a rip off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
LG refrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a lot of icicle in the freezer. My frozen veggies had ice outside the bags. Had to return it after few days of using it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driver damaged everything service sucked never will buy there again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review your recent experience with LG Refrigerator (LRSXS2706S) model. We're sorry to hear that your unit arrived in poor condition. We aim to offer great customer service and a hassle-free experience. For quick help, please call Best Buy customer service at 888-237-8289. You can also reach out to us on social media @LGUSSupport for further assistance. ^Juvy
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Stopped working after five days getting a replacement has been a nightmare. They told me six weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Lg fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Froze up after 1 day. Called and they said they would replace and then they lost the order for replacement. Now were trying to get it replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Spoiled food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of my food got spoiled. The refrigerator and freezer does not get cold enough. What do i do now?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Returned due to water/ice control dysfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because ice/water controls did not work properly, even after replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless steel. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Worst place ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the 4 delivery they finally got it right, we had to switch the door off the new one to make sure there where no dent and dings
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Awful Water From LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water and ice from fridge taste terrible. Geek Squad finally showed up and did NOTHING to help us.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Deliver sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks everything is working except from the scratch on the sides and broken panel inside
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend reporting the cosmetic damage to your local Best Buy as soon as possible so that they can facilitate the exchange for you. ^Jennifer
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water test like plastic I’m not happy. I need a new hose. Test is since a. Get the refrigerador.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but a headache. I have had nothing but problems from this refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Quite confusing to select model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has over 16 types of fridges with few changes makers it quite confusing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with choosing your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Broken on delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not working when i purchased it so i had to return.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Retisha. Thank you for sharing your feedback on your LG Refrigerator (LRSXS2706S) model.
We understand how important it is to have new reliable appliances that function properly. We aim to provide high-quality products that exceed our customer's needs. Since you’ve returned the appliance, ensure that you have followed the return instructions provided by the retailer. If you need assistance with the return confirmation or any follow-up, contacting Best Buy customer service at 888-237-8289 would be the best course of action. If you have any questions or need assistance with setup, please feel free to reach out to us on social media @LGUSSupport. We're ready to assist you and work towards resolving any concerns you have. We hope your next purchase meets all your expectations. ^Juvy