Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Cheap plastic connector caused flood all over kitchen and basement below. Bestbuy has been totally unresponsive and useless, just lots of lies and indifference. It should be called “Worstbuy”.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I am truly sorry to hear about the flood caused by the cheap plastic connector of your appliance. It is understandable how frustrating and upsetting this experience must have been for you. We apologize for any inconvenience and the lack of responsiveness you have encountered from Best Buy. Your feedback is valuable to us, and we take these issues seriously. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn't stay open when looking for something. Need a handle to open on top
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Wouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser is slow. Ice making is slow and can’t keep up with our needs unlike our last refrigerator
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
- Cons mentioned:Ice maker performance
Freezer problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a really hard time getting the freezer to work properly
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Inoperable fridge delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was left with us in an inoperable state. We returned it and bought a different model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not the product the seller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever don’t by from Best Buy poor customer service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback regarding your experience with the LG Refrigerator (LRSXS2706W) model. We understand your concern about the customer service experience doesn’t match your expectations—especially when dealing with a major appliance. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
While this unit is designed for reliability with features like Door Cooling+ and spacious storage, we know the purchase experience plays a huge role in overall satisfaction. If you're currently facing any issues with the unit itself—whether it's cooling performance, temperature control, or ice making—we’d love to assist you directly.
One helpful tip for this model: If you're noticing uneven cooling or food not staying fresh, we recommend checking that the vents inside the fridge and freezer aren't blocked by food items. This ensures proper airflow throughout the unit.
Please send us a private message on social media @LGUSSupport so we can help address your concerns directly and make things right with your LG product. We’re ready to support you every step of the way. ^Juvy
Disappointed after purchase with no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we close the fridge, the freezer opens. Doesn't make enough ice . Run out daily . Ice maker is not quiet . We chose best buy because they are a local company and customer service. Now we are in need and customer service has declined 100%
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Gl fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken icemaker. Later time a new icemaker was switch by a BB technician
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Glad to see that Best Buy has already repaired your ice maker. Thank you for letting us know. ^Jennifer
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was Nice out side but not at all practical inside
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Defective within hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch button for ice/water stopped working the morning after delivery. Garbage. You get what you pay for
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Side by Side Refrigerator. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist .~Tanisha
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was not cold, adjusted now food is wet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Best buy should stand behind what they sell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.43 days after purchase the fridge stops working. Of course best buy won't help.. What a rip off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Stopped working after five days getting a replacement has been a nightmare. They told me six weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Lg fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Froze up after 1 day. Called and they said they would replace and then they lost the order for replacement. Now were trying to get it replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Spoiled food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of my food got spoiled. The refrigerator and freezer does not get cold enough. What do i do now?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driver damaged everything service sucked never will buy there again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review your recent experience with LG Refrigerator (LRSXS2706S) model. We're sorry to hear that your unit arrived in poor condition. We aim to offer great customer service and a hassle-free experience. For quick help, please call Best Buy customer service at 888-237-8289. You can also reach out to us on social media @LGUSSupport for further assistance. ^Juvy
Returned due to water/ice control dysfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because ice/water controls did not work properly, even after replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless steel. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Worst place ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the 4 delivery they finally got it right, we had to switch the door off the new one to make sure there where no dent and dings
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water test like plastic I’m not happy. I need a new hose. Test is since a. Get the refrigerador.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Deliver sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks everything is working except from the scratch on the sides and broken panel inside
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend reporting the cosmetic damage to your local Best Buy as soon as possible so that they can facilitate the exchange for you. ^Jennifer
