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Customer Ratings & Reviews

Your price for this item is $1,399.99
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Customer reviews

Rating 4.5 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the spaciousness of the refrigerator, with many mentioning that it is roomy and bright. They also appreciate the SpacePlus Ice maker, which saves space and provides easy access to ice. The price point is seen as reasonable and affordable, making it a great value for the features offered. While some customers have concerns about the adjustability of the shelves and noise, overall, the positive feedback on the design, size, and ice maker indicate that customers are generally pleased with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,476 reviews
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front was dented on delivery. Waiting to hear from someone about a remedy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG

  • Rated 1 out of 5 stars

    LOnG WAIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 11, promised August 14.......just delayed to September

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE THIS REFRIGERATOR AND ITS NOT EVEN A MONTH OLD AND CAN'T EXCHANGE!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG

  • Rated 1 out of 5 stars

    Freezer problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really hard time getting the freezer to work properly

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    bad

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    nice refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very spacious with two doors. Quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am very pleased with this LG refrigerator. It looks great has nice lines and does the job, its very roomy inside and cools everything as it should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LGFrig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice big refrigerator. So far so good. Only complaint are a couple of poor design features: 1) only top shelf is adjustable 2) to open bottom bin you must reach all way to bottom of the bin & open the frig door fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, tons of space in the freezer and refrigerator sections. Sleek look and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Plenty of space on both sides of appliance. Love the sleek design. Love the no handles look.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and spacious. I made the right choice. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG refrigerator review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time LG product owner and this Refrigerator does not disappoint! The 27 cu ft. provides ample storage for a side by side design. It maintains its temperature even after a hefty trip to the grocery store. The lighting is more than adequate and I like the soft on feature when the doors are opened. I highly recommend this fridge, especially when Best Buy has it on sale.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Karen. We appreciate your review in regards to your 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice in Stainless steel. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. It means so much to us when our customer appreciate our products and hardwork. Your kind words encourage us to continue doing our best. ^Anthony LG

  • Rated 5 out of 5 stars

    27.2 cu-ft LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous fridge! We bought this for a replacement LG fridge purchased in 2007. It dosen't have as many features as the previous fridge nor the quality we would expect from LG products. It will do as no domestic or Samsung box has the quality as in this unit at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and cooling. Perfect replacement appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family refrigerator.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, large capacity, plenty of room to pass when doors are open, and gives warning if doors are not closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator so easy to clean, lots of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Drawers and drawer pulls are too low.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    View before buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered. Bought without viewing in person (not recommended, but delivery was very quick). Dislike having to lift shelf to get freezer bin to slide out (door must be fully opened). Dislike only being able to reposition top refrigerator shelf, all other shelves can be removed but not repositioned. Cannot add extra shelves! As with freezer, dislike having to lift shelf to be able to slide refrigator bins (both) out (again, door must be fully opened to slide out bins). Did not (and will not) hook up water line (local water not to our liking). Looks good, have black model, does not show finger prints. Very quite (keep in mind water/ice maker turned off). Outstanding delivery and removal service (Best Buy). Temperture stabilized in both fridge and freezer in abouy 8 hours.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    A step above Refrigerators

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. I love the large and roomy space for my large drinks and door space for all of the Condiments and Dressings i use. The freezer space is great also. Love the ice selections too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Don't expect Ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COUNTER DEPTH MODEL - I rarely do reviews but I had to comment on this purchase. I had this refrigerator for about 10 days. It looked absolutely gorgeous in my kitchen, very sleek and modern. No fingerprint issues. I loved the inside. I had another fridge in the garage so there was plenty of room for everything. I had two issues, one wasn't really LG issue but you should be aware that if you have a wall on the freezer side, you can't open the door wide enough to pull out the bottom freezer bin. Biggest problem - It produces little to no ice. There's just two of us and we were lucky to get two - four trays of ice in a 24 hour period. It NEVER filled up and the ice bin is so small that if you use the ice, it takes forever for it to start producing again. It's a shame because I really liked it.

    No, I would not recommend this to a friend