Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,478 reviews
Rated 1 out of 5 stars
Frustration
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing but a headache. I have had nothing but problems from this refrigerator.
This review is from LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Platinum Silver
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Quite confusing to select model
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This model has over 16 types of fridges with few changes makers it quite confusing
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with choosing your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Rated 1 out of 5 stars
Broken on delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not working when i purchased it so i had to return.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Retisha. Thank you for sharing your feedback on your LG Refrigerator (LRSXS2706S) model. We understand how important it is to have new reliable appliances that function properly. We aim to provide high-quality products that exceed our customer's needs. Since you’ve returned the appliance, ensure that you have followed the return instructions provided by the retailer. If you need assistance with the return confirmation or any follow-up, contacting Best Buy customer service at 888-237-8289 would be the best course of action. If you have any questions or need assistance with setup, please feel free to reach out to us on social media @LGUSSupport. We're ready to assist you and work towards resolving any concerns you have. We hope your next purchase meets all your expectations. ^Juvy
Rated 1 out of 5 stars
Damaged
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The front was dented on delivery. Waiting to hear from someone about a remedy.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Rated 1 out of 5 stars
LOnG WAIT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased July 11, promised August 14.......just delayed to September
This review is from LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Smooth Black
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
LG REFRIGERATOR
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I HATE THIS REFRIGERATOR AND ITS NOT EVEN A MONTH OLD AND CAN'T EXCHANGE!
This review is from LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Smooth Black
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Rated 1 out of 5 stars
bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
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No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Noise level, Overall performance, Storage space
Rated 5 out of 5 stars
Big fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge works great. Large with lots of space. Getting used to inserted door handles. Would recommend it. A lot quieter than the GE fridge we previously had.
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 3 out of 5 stars
View before buying
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just delivered. Bought without viewing in person (not recommended, but delivery was very quick). Dislike having to lift shelf to get freezer bin to slide out (door must be fully opened). Dislike only being able to reposition top refrigerator shelf, all other shelves can be removed but not repositioned. Cannot add extra shelves! As with freezer, dislike having to lift shelf to be able to slide refrigator bins (both) out (again, door must be fully opened to slide out bins). Did not (and will not) hook up water line (local water not to our liking). Looks good, have black model, does not show finger prints. Very quite (keep in mind water/ice maker turned off). Outstanding delivery and removal service (Best Buy). Temperture stabilized in both fridge and freezer in abouy 8 hours.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
Rated 5 out of 5 stars
nice refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and very spacious with two doors. Quality is very good.
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Ice maker performance
Rated 3 out of 5 stars
Don't expect Ice
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
COUNTER DEPTH MODEL - I rarely do reviews but I had to comment on this purchase. I had this refrigerator for about 10 days. It looked absolutely gorgeous in my kitchen, very sleek and modern. No fingerprint issues. I loved the inside. I had another fridge in the garage so there was plenty of room for everything.
I had two issues, one wasn't really LG issue but you should be aware that if you have a wall on the freezer side, you can't open the door wide enough to pull out the bottom freezer bin.
Biggest problem - It produces little to no ice. There's just two of us and we were lucky to get two - four trays of ice in a 24 hour period. It NEVER filled up and the ice bin is so small that if you use the ice, it takes forever for it to start producing again.
It's a shame because I really liked it.
No, I would not recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
LG fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far i am very pleased with this LG refrigerator. It looks great has nice lines and does the job, its very roomy inside and cools everything as it should.
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
LGFrig
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice big refrigerator. So far so good. Only complaint are a couple of poor design features: 1) only top shelf is adjustable 2) to open bottom bin you must reach all way to bottom of the bin & open the frig door fully.
This review is from LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Smooth White
I would recommend this to a friend
Pros mentioned:
Storage space
Rated 5 out of 5 stars
LG refrigerator review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a long time LG product owner and this Refrigerator does not disappoint! The 27 cu ft. provides ample storage for a side by side design. It maintains its temperature even after a hefty trip to the grocery store. The lighting is more than adequate and I like the soft on feature when the doors are opened. I highly recommend this fridge, especially when Best Buy has it on sale.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
Hey there, Karen. We appreciate your review in regards to your 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice in Stainless steel. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. It means so much to us when our customer appreciate our products and hardwork. Your kind words encourage us to continue doing our best. ^Anthony
Rated 5 out of 5 stars
Great family refrigerator.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to use, large capacity, plenty of room to pass when doors are open, and gives warning if doors are not closed.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Fridge Replacement
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size and cooling. Perfect replacement appliance.
I would recommend this to a friend
Rated 5 out of 5 stars
27.2 cu-ft LG Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tremendous fridge! We bought this for a replacement LG fridge purchased in 2007. It dosen't have as many features as the previous fridge nor the quality we would expect from LG products. It will do as no domestic or Samsung box has the quality as in this unit at this price point.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
good buy and spacious
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It cools the freezer very well and has very good interior space. We are very happy with its space but it does not regulate the cold levels in the drawer area. If I had the opportunity to put a small drawer on top for cheeses and other things in the refrigerator it would be a 10. But it is very good.
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator so easy to clean, lots of space.
This review is from LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Smooth White
I would recommend this to a friend
Pros mentioned:
Overall performance, Storage space
Rated 4 out of 5 stars
Nice fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and is very spacious love the freezer and the ice maker