Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 6532722
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Angel Rodriguez review of LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consumer Reports Magazine provided an excellent review of this product. My experience so far is great and it is meeting my expectations per Consumer Reports
I would recommend this to a friend- Pros mentioned:Capacity
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weve had this refrigerator approximately 3 weeks and we love it. So well lit and so much room. I wouldn't settle for anything but LG and so glad that I didn't..
I would recommend this to a friend - Cons mentioned:Ice maker
Bad ice maker design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad ice maker. The ice machine cavatates and you have to remove it to break up the ice. Im disabled and this was too much for me.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LRFS28XBS) model ice maker work smoothly. One helpful step you can try is checking the freezer temperature setting. If the compartment is set too low, ice can fuse and cause the ice maker to cavitate or jam. Adjusting the freezer to around 0°F and giving the ice bin a few hours to cycle can help reduce clumping. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-dispenses-crushed-ice-when-set-to-cubed--1337887676806. We’d like to take a closer look at your experience. Please send us an email at [email protected] so our team can assist further. ^Juvy
- Pros mentioned:Noise level
Very Pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love how quite our new LG refrigerator is. We've only had it for a few months, but we are very pleased with our purchase.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Home delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery gays was very polite and professional
I would recommend this to a friendNice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New and highly functional with a phone app as well. Ice maker works great and a lot easier to load and unload items.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge arrived earlier than expected everything worked as expected
I would recommend this to a friend - Pros mentioned:Noise level
Best choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet excellent space and what’s best about is the ice maker is hidden inside the door so it won’t take a room not like other fridges
I would recommend this to a friend Lg fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Lots of space ice maker a little small. But the storage bin Is a great idea.
I would recommend this to a friendWell Designed and Roomy Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the switch from Samsung to LG and so far everything has been working just fine. There is plenty of space for the groceries and milk gallon containers in the door. The external water and ice dispenser is quick and efficient
I would recommend this to a friend- Pros mentioned:Overall performance
French Door Smart Refrigerator and installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good French door smart Refrigerator. I don't use the Smart feature. The delivery people know what they were doing. Very good job.
I would recommend this to a friend Lied too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. But sales lady not so much. I told her exactly what I wanted. Which I got. But no ice maker in bottom. It has a place for one but no ice maker. Being lied to I won’t be back
I would recommend this to a friendLots of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and features including ice maker, cold water dispenser and crushed ice. Only negative is easy to spill crushed ice just using a cup
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this fridge! It seems so much bigger than my last fridge because the layout is so much better.
I would recommend this to a friend- Pros mentioned:Overall performance
On promo, great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works as expected, no fingerprints as advertised. Always purchase geek squad warranty with it! Now they have cool promo too if you buy one!
I would recommend this to a friend - Pros mentioned:Capacity
Family Friendly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and options. User friendly for the whole family. Only downside is that you need to have both doors open to pull out the lower drawer. Other than that, a great item.
I would recommend this to a friend - Pros mentioned:Capacity
Double fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item enough capacity on both fridge and freezer
I would recommend this to a friend Open Box works for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect! I like the ice and water features in the door. Even though it was an Open Box deal I was able to purchase an extended warranty.
I would recommend this to a friend- Pros mentioned:Design
Love this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and bright. Had the previous model that lasted 13+ years and absolutely love the improvements they've made since then.
I would recommend this to a friend Mr. Thomas E. Kippenberg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employee was very knowledgeable about the Refrigerator we bought. However, where do I get my $170.00 redemption I am supposed to receive. Do I check at the store.
I would recommend this to a friend