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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,920 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG French Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator. Our family love it so much. Plenty of space for all our food and also a very good looking fridge. No issues and we love our new LG French refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great size geat price and easy open doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product by LG love the retractable shelves and the LED lighting is beautiful. doors open super easy. wine and 2 liter bottles can fit easily without laying them on their side. freezer is very spacious and the outer surface is easy to clean. I only wished I could have waited to purchase this during the labor day sale. Could have saved 500 dollars. Still, I love the refrigerator...worry free.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good option.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very good fridge works excellent very good space in the freezer and in the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge has lots of space and room for more

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. Welcome to the LG family! ^Jennifer LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new frig! Not only is it beautiful but it is so spacious! First time buying LG product. I would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. Ice is coming out fine, food is staying fresh. It’s a nice addition to our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Damaged door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator had a dent in the door. Replacement refrigerator has a dent in the door as well. Delivery guys were courteous and careful. We didn’t purchase a scratch and dent-we paid a lot of money for this refrigerator. To get another replacement is an inconvenience and a hassle.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Ice maker small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is just 1 month. So far I am satisfied. Inside the refrigerator is great. We use a lot of ice and wish the ice maker would be bigger. Coming the Summer, we will have to pay ice bags. The problem that I have is the panel light is dim and text written are small. I am still getting use the refrigerator and hope I will continue being satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good looking and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel is very nice. The double refrigerator doors make it easy to view and find things. The drawers are nice and the bottom freezer is great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! Perfect for our kids and fits perfectly in our home. Have had no issues with it and would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A really nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new LG fridge! Lots of room up top and the freezer has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with bigger room With wi Fi connection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paint chips away!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paint chips off! I also purchased a LG stove together with this refrigerator, same color and the paint on the fridge door also chips off with normal use. It started 8 or 9 months after purchase & has been progressing. Geek squad says there’s nothing they can do and that LG has no service bulletin on the issue and that the paint issue is common. Why are they still being sold with this known issue?!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a seemless delivery process. All time frames met. the two guys that did the installation were efficient and polite. I would recommend to anyone and all. Another great aspect of the delivery is that they did not need to install a new water line which was a prepaid item and as I was writing this my acct has been credited for that amount. Great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg and Chief were AWESOME. Fridge fits perfectly and has all the features I wanted

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Ben. Thank you so much for leaving us your review in regards to your french door refrigerator. We want to ensure that you are getting the best experience possible. Should you ever need assistance, feel free to let us know at anytime. Thank you. ~Anthony LG

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of things I was lookin for in a refrigerator. Great delivery and good guys. On time and well delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from our 22 cu ft refrigerator. Absolutely love the ice and water dispenser. Hate the door alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 27.9 French Door Refrigerator - Stainless ste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the stainless steel is one of the very best. Quiet refrigerator. The best I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French door refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not turned on water for ice maker but deliverer assured me that all we needed was to turn water on once pressure build up!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty ice maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great and has a ton of room. It gets a 2 star for its ice maker. In 9 months I’ve owned it I don’t think it’s ever worked correctly. Ice freezes and stacks up on the right side causing the sensor to be blocked so it stops making ice. This is a nice touch when you forget to break it up before company comes over only to supply two whole glasses of ice. I’ve had it and will be contacting LG for a fix.

    No, I would not recommend this to a friend