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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,920 reviews
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Our first new fridge in 20 years...meh, okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in December. Lots of room, temps are perfect in fridge and freezer. Very quiet. We were disappointed in the ice-maker. It literally make only enough ice for about 4 cups of ice at one time. The bin itself is surprisingly small. They give you a plastic bin in the freezer so you can dump ice in it daily to accumulate more. The doors do not shut snuggly without extra attention. They knew this was a problem, so installed an alarm that lets you know it didn't shut completely. You will hear this more than you might think. There's not a lot of door storage and tall items can tip over easilly because the enclosure bins are too low profile. The wi-fi option is something we don't use so can't speak about. Otherwise, it's great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Pretty good...small annoiances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge. Very large and runs well. No really big issues, but a few minor grievances. There is no shelf that is tall enough to hold a bottle of juice (other than the door shelves) without adjusting the inside shelves and then making the the shelf below or above useless. The shelves are missing one or two additional adjustment notches. The doors don't shut particularly easy, either. There's a tone to let you know when the doors are open too long, but they should close on their own more easily. Also you have to push twice to switch from ice to water through the door, and the water doesn't get as cold as the temp the fridge is set to. It's cool, just not cold. All very minor things that keep this unit from being perfect, but overall a wonderful option and, so far, seems like a quality built appliance. Would definitely recommend, especially for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be because my last fridge died on me and it was a long road to get this one but I love this one. The ice machine is my favorite feature because I can remove the tray dump it and refill it. Perfect for parties. It is sleek much easier to wipe away fingerprints. The capacity is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Spacious and easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator! I bake professionally and there is plenty of room for chilling three tiered cakes, large containers of cookie dough and cake boxes. The only thing I would change would be to have more divided space in the freezer. It is quiet and keeps foods the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the first refrigerator that was delivered didn't work and all the food spoiled, we love the replacement refrigerator. Great design. Although this refrigerator is only slightly larger than our prior model, it is designed so well that it hold 25% more. It is easy to locate items at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig has more useable space than any we we have owned. This replaces a similar Samsung with dutch doors and and a drawer as well. The drawer was not as useful as we thought it would be. The LG has a superior icemaker and much better temperature control. Much more even throuout.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Ok fridge… but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size. Works well so far but have only had it a month. LG needs to think about it’s users. Markings to change from ice cubes to water to crushed ice are RIDICULOUSLY too small and/or not lit for visibility. Doors either slam shut - right door or is spring loaded - left door that makes you have to double check to make sure it is shut. And lastly when the doors are ajar the audible alarm can barely be heard especially by those with hearing problems. Column of alarm is not adjustable. Purchased from best but. No problem with them. Stupid engineering of product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    So far so very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for a little less than a month but are very pleased with all aspects of the operation. It makes ice very quickly and, to our delight the crushed ice works very well. We love the large pull out drawer which makes finding small things very convenient. The pullout large freezer drawer is ample with a smaller drawer above it for smaller items and Has a bin to store ice. We love the led lighting inside which is bright and makes everything very visible. No dark corners. We also laugh at the tinker bell sounds our fridge makes to remind us the Open door has been Either open too long or been forgotten. We have been amazed at the number of people who have commented on the beauty of the black stainless finish. It is gorgeous!! It has actually enhanced and updated the look of our entire kitchen. No complaints and lots of kudos for our new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    The Fridge I’ve Always Wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought a fridge on clearance but since I’m a Total Tech member and get 24 months warranty I figured why not. I don’t know what LG changed, but this older model fits all my needs and then some. I have so much space in both the fridge (considering the ice maker is in the door) and the bottom freezer. Plus the fingerprint resistance works. My brother always leaves fingerprints everywhere but this does reduce the amount seen so that means cleaning less often.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    We are very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new refrigerator is very quiet and delivers as promised. There is ample room and the various drawers with individual temp control for vegetables, fruit and meat is very nice. There is also sufficient room in the freezer compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big. When u first install it, it takes around 10 hours to get cold inside. I thought it was broken at first but just takes time. Very quiet. Only thing I would change, is maybe put a warning on fridge that it takes half a day to get at least a little cold so buyers don’t think it’s broken. Also the surface looks great but scratches if u breath on it!!!! Very mild scratches, its not the metal that scratches, Its the coating on top. the clearcoat they put on the surface is more akin to the clear coat on a car! So any thing that would mark a car with a scratch will do the same on the fridge. My previous fridge looked nearly as good and lasted w no scratches

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Spacious and wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, lots of room especially since the ice maker and storage is in the door however you can store additional ice in the freezer if you wish. Very quite refrigerator and easy to operate from entering the right temp to filling a cup with water or ice. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    GREAT REFRIGERATOR!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek with a lot of space on the inside. The door ice maker is very nice as it opens up the space on the inside and is a lot quieter than are previous one. Very pleased with LG! Installation was quick, professional, and safe!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Plenty of space; saving electricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the 27.9 cu ft french door model with freezer drawer to replace a 25 cu ft side-by-side. So much better use of space. Picked this fridge over other brands because of the layout. The in-door ice maker is perfectly placed allowing valuable shelf space to be available. We don’t use too much ice on a daily basis so the size was right. Other brands have huge ice makers that just take up too much room so keep that in mind as you compare different models. I would rather have the shelf space. Like the freezer drawers as well compared to the side by side. Easily fit what was in the old one to the new one with room to spare. Our electricity usage has dropped as well. Install was smooth - the 2 guys were quick and friendly. Called about 20 minutes before arrival and took about 15 minutes to get the old fridge out, new one in plus hook up the water line, set the temp and remove all the packing material.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Checks all the boxes except 1 small ice capacity.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the size and features is just right. Unfortunately the one main drawback seems to be the size of thy ice maker and storage there. A family of 4 using it, will run out if ice regularly. Mrs uses it for her morning water and iced coffee and it basically depletes the small amount of ice the fridge makes. If you are going to get this fridge and life lots of ice, you'll need to supplement with a bag of ice or ice trays.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s spacious and quiet. The ice cubes are little squares which really chill a beverage. This is my first bottom freezer and I was leery, but it’s easy to see everything in there. I’d buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Water filter

    Rated 4 out of 5 stars

    Great refrigerator, not so great water filter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great. I love the one shelf that you slide back so you can put taller items in without having to lay them down. The freezer is large and is easy to separate the veggies from the meat. The only bad thing is the water filter. The water tastes metallic. We got another filter but it still tastes terrible. Drinkable but doesn't taste great. Hence the missing star.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Really easy to see everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that is it really easy to see everything in the fridge. The main shelves are adjustable and one side could be higher than the other to accommodate for taller items. The lights are bright and easy to see. Only thing I miss about my side by side is the freezer. Same amount of room just that I have to dig into the drawer to get some of the bigger items out. The slide out drawer makes it a breeze to keep the smaller items organized. Ice maker is also great. For me, at first, it took a whole day to make a batch of ice but now its making ice all the time. Water dispenser also works great. The stainless steel finish is looks great and the fingerprint resistant finish stands up to everyday prints as long as your hands are dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet motor. Plenty of storage space. Ice maker and water dispenser do not drip. Nothing disappointing about this model. Left door with ice maker carries more weight than the right door and requires a more delicate touch when closing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size, Space

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and roomy refrigerator. We like the design of the ice maker. It has adequate space for all sizes of items.

    I would recommend this to a friend
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