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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 350 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the picture quality and sleek design of this 27" Class LED Full HD Smart webOS TV. Many appreciate its convenient size, ease of use, and the fact that it doesn't require a stand. However, some find the remote control difficult to use. The lightweight design and various color options are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 350 reviews
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Ideal Little Kitchen TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our small kitchen. Love the color (not a stark white, but not actually off white either) and the simplicity of its design. At first, I was concerned that since it doesn’t have a traditional stand, water from the sink right next to it (that naturally splashes on the counter) would seep under the base and stay there, but that hasn’t been the case. The tv is lightweight but the wraparound case is sturdy. Some reviews mentioned a tinny sound quality, which I can sometimes hear depending on the program/channel, but it’s not very noticeable. Picture is crisp, especially on native apps vs “cable” (Comcast (HDMI)). Smooth setup and interface and runs so much faster than the last kitchen tv. I did a lot of research before making this purchase and the reviews were so helpful, I knew I had to share and confirm that this is an awesome little smart tv. Also love that the remote is a matching white!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Television, One Feature Design Flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television for the kitchen. It is a larger, 27-inch screen that is designed to fit under almost any counter space. I understand it can serve well as a computer monitor according to other positive reviews. The LED picture quality is excellent---for reference, my input source is an over-the-air antenna and streaming signals which has an uncompressed quality signal, versus cable. The unit sound is more than satisfactory. Some other reviews downgrade the speaker quality but you can easily adjust the sound and video too for different types of programs in the settings. The TV is not heavy for its size. Another positive, it rests on its flat base instead of having a stand. Now for two cons depending on your set-up and desire for a TV. First, the wall plug is a large adapter wall plug which is a small obstacle depending on your A/C power access. You can always use an extension cord or other adapter between the wall outlet and TV adapter plug-in as necessary, not a real problem. Secondly and more significantly, the unit comes with a standard remote instead of a more capable 'magic' type remote found on other sets. The problem here is that the television recognizes voice but the remote does not have this feature to match the TV capability. It is a standard remote without a 'microphone' button found on more capable LG 'magic remotes.' Surprisingly, LG does not even offer another compatible, capable LG remote with voice recognition for this model set. The 'only' workaround is to download the "LQ thinQ" app to your smartphone for voice recognition to reach the television. That would be a reason to rate four stars here. It may not be a deal breaker, but definitely leaves one to question... why?

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi John, we're glad to hear your overall satisfaction with this TV's functionality. As a continuously innovating company, we're always seeking to improve customer satisfaction and you made a great point- why doesn't the included remote have voice recognition capability? So that this may one day be an option, do you mind filling out the following feedback form: https://www.lg.com/us/support/feedback. Please don't forget to include the model number. We'd use your feedback when determining whether changes need to be made to future generation models and we'd appreciate your time and effort in submitting your input. ^Chris LG

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    The Perfect Tv for your Kitchen countertop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG 27in Smart TV is the perfect sized TV for your kitchen counter top. After 15 years, my 25in 720p tv decided it didn't want to work any more. So, went on the search for a suitable upgrade and ran into some snags trying to find a TV that could fit on the counter top and under the cabinets. I thought I was going to have to go with a smart computer monitor, but luckily found this LG tv. The size and lack of a stand is ideal for my setup, because its able to fit under the cabinets and is is able to sit stable without a stand. Even though its only 1080p, it does come with HDR so that does help improve the picture quality and is a huge improvement over my old 720p tv. The UI is like all the other LG TVs and I have two of their OLED TVs, so it was easy to navigate the smart apps. Personally I wish it cam with LG magic remote, so I could navigate the apps like a Wii controller, but I understand why LG would include it, in a niche budget TV. The sound of the speakers on this tv wasn't the greatest nor the worst, And I saw a YouTube video about how you can use apple home pods as stereo speakers, so I hooked up a an Apple TV and added two Apple home pods, to get some quality minimal speakers that don't take up too much space, while providing better sound quality. Overall if you want a nice compact Smart TV for a Kitchen countertop, you can not go wrong with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    This is the small and sweet impact for my camper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the rarest tv size especially for the limited space I have to place it in my camper. The 24 inch was too small and the 32 inch was too big. I was looking for something in between, so ideally I was looking for a made up size I did not think would have existed. I was looking for the small, but yet looking for the explosive impact as I would have in a 55+ or higher grade tv. This design is sleek, sharp, and unique tv size I was looking for in my limited space in my camper. LG for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful frame, beautiful picture! Best TV ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this TV!!! The countertop design is fabulous and allows me to see the full screen while I work at my desk! The white matches perfectly in my office. The picture on EVERY channel is beautiful! Even the network channels that I use an antenna for. So easy to use....seamless changing of channels, streaming, apps, - very user friendly. Best TV I've ever bought! Thanks LG!!! Great job!! LOVE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy! Hard to find white TVs these days, so happy I found this. Wonderful picture & sound quality. Extremely easy to set up, took just a few minutes. Nice, clean white color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this "little" TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an outdated tablet for my nightly ‘emotional support bedtime TV’—and it’s been fantastic. The picture and audio quality have far exceeded my expectations, making late-night streaming a real treat. It handles content from my NAS, other network PCs, and major streaming platforms with ease. While it doesn’t support as many file formats as VLC or Samsung devices (like .avi), it covers everything I typically use. I also love that it stands securely on a nightstand—no mounting or extra stand needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I bought it for my girlfriends place (specifically for room). Its a perfect fit for the space she has available. I was sort of worry that the TV being white would be to loud or a color, but it blends in very well with her decor. People were saying that its not a white white but actually beige, this is not true at all. Its very, trust me, but very nice especially with white walls and lively colored decor. Picture quality is fantastic for an FHD display. I think it might be a TN panel but not 100% sure. Viewing angles are subpar but honestly we're never going to be watching it from a weird angle other then right in font of it. OS is silky smooth, and much faster then Samsung. I've been fan of Samsung for a long time but honestly the OS alone might change that. Response from the remote is great too. The IR on the remote is fantastic. It almost feels like its connected via Bluetooth (This: meaning that don't have to directly point the remote directly to the TV) . So yeah, its great. My only gripe with this TV though is that the speakers are very underwhelming. They're tinny and lack any kind of bass. I understand why it was designed that way though. It was made for a kitchen that could potentially get very loud and not going to be used for a space where bass would be lost in translation sort of speak. So LG opted for speakers that would pump out out only high frequencies very loudly. LOL, if you enable Clear Voice, you'll know what I mean. Just cover your ears though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this LG TV! The picture quality is stunning—bright, clear, and super sharp. Watching movies and shows feels like a whole new experience. The sound is also surprisingly good, even without a soundbar. It’s easy to set up, and the smart features (like Netflix, YouTube, etc.) work smoothly. I also like the remote—it’s simple and intuitive. Honestly, I couldn’t be happier with this purchase. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect compliment to my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a television that matched the decor of my updated kitchen and this TV more than fits the bill. I like the white curved styling of it—it is very sleek and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC SMALL TV FOR OUR KITCHEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV, which we have in our kitchen. We hired someone to install it for us because we couldn't do it ourselves. It works perfectly. The picture has great color and clarity and the sound is terrific. We rate it WONDERFUL!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Looks great, remote no so much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv to sit on the furniture, but the remote kinda sucks and LGs webtv options are a bit limited compared to Samsung, for instance. I love it for the athletics and the picture quality, I didn’t have to mount it on the wall so there’s that. Overall solid just a challenging remote mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts, but fit perfectly on my countertop below the cabinets. Great product and doesn’t hurt that its white and matches my kitchen seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    27 inch LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really Like this 27 inch TV with countertop design and I use streaming services like YouTube tv or others too Watch TV and like the LG Channels like Ion thanks Best Buy for having This.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG Countertop TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sized TV for under kitchen cabinets. Very portable - we've also used it on patio and at tailgates. Sleek design that looks better in kitchen than a standard black tv with feet. Sound is a little tinty, but that's to be expected on a small tv. That's the only reason I didn't give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic small smart tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something small for a bedroom I converted into a relaxation/office. I searched on the best buy app first then went to the store. I picked this one up thinking it was a different LG went to check out and the price was different. When I searched on the app I saw this particular one and was like wait… where is this one?? The guy said oh that’s the one you picked up. I told him I was fine with paying a little more! Set it up and it’s beautiful. The white color matches everything in the room, the matte screen is gorgeous, color is great, apps are plentiful, and sound was crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for a little tabletop television. Very sturdy base, very clean look and easy to set up. I did adjust brightness and color down to my satisfaction though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Table top Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to use inder our dart board. Like the no legs. It just sits on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little smart tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost impossible to find quality small tv sets. Needed to replace an old small kitchen Samsung LCD. This $200 tv runs rings around the $600 tv it replaced. Looks great in kitchen with solid base - no cheap little legs. Great resolution. Only negative is poor sound.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    27” inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. I bought it for my daughter room and she loves it. I thought I need it to buy a fire stick or something to be able to watch other apps but it has YouTube, Netflix and other apps install in the tv. So is perfect any room!

    I would recommend this to a friend
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