Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
28LM400B-PU
SKU:
6337625
Your price for this item is $143.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 28" Class LED HD TV for its exceptional picture quality and crispness, making it a perfect choice for those seeking an immersive viewing experience. The TV's ideal size and user-friendly setup process are also highly appreciated. While some customers have expressed concerns about the lack of smart TV features and the volume level, the overall positive feedback suggests that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,403 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV is so much clearer and was installed in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!! It is perfect for what I needed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kitchen and it fits perfectly. Great image and clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great RV TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv to replace the aging pile that was in my RV. only wish it had audio output jacks, the AC in the camper is louder than the TV at full volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic tv great price not a smart tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake photos - No optical audio out

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images for this product show a digital audio out on the side. Imagine my disappointment when I went to connect a bluetooth transmitter to my mom's tv only to find there is no optical audio port there at all. Just solid plastic. We have the exact same model named.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Great small TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV for a small space and this one was perfect. Lightweight, easy to physically set up and program. It has excellent picture quality, easy to use controls and cute voice prompting when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Perfect TV for bedroom!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TV is ideal for the bedroom. It's small frame and light weight are great. I wish there had been a center pedestal instead of four legs. I had to purchase an additional stand so it could rest on top of furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Very nice TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV for the size and price. I replaced a Vizio 21 inch set with this LG 28 inch in my kitchen. The picture is much brighter and has darker darks (does that make sense). The sound is much better too. I mounted it on the wall, no problems. Note, one reviewer posted they couldn't turn the audio prompts off. Just go into Setup, Accessibility and turn off Audio Guidance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice size bedroom TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for some time for a TV that was smaller than 32" but larger than a 24" modela and this just fit the bill. It also had specific features that many other TV's do not offer. It has a timed on and off feature that I use for an alarm in the morning. It is very light weight. The only thing I didn't care for too much was the layout of the remote control buttons, but I can learn to live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    Great Replacement TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement TV for my wall unit and this fit the space excellently. I am satisfied with the ease of installment to my cable system. It is a simple plug- in and after installing the legs I was up and running in less than 20 minutes. The color, definition, and brilliance are exceptional. I previously owned an LG TV and was surprised on the upgrades to their product. Overall I would recommend this to anyone. An excellent buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    My first LG product, and a winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 28" set takes up less space than the 26" set it replaced. That was important to me, as it is in the kitchen area. It is crystal clear and was simple to set up and install my Roku adapter. This set is such a plus that I am considering LG for replacing other ageing sets in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    Wonderful TV for smaller spaces!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller entertainment center that would only accommodate a 28" TV. My Vizio stopped working after 15 years. Not wanting or needing to get a bigger entertainment, I found this LG on Best Buys website, which they shipped to me within days. I am so pleased with the beautiful crisp picture and the ease to set up and use. Best Buy made the whole process easy, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great size (28") TV for small bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG 28" TV for the bedroom. I didn't want a large TV for the small bedroom because lack of wall space to hang it on the wall. It 's a great small TV with excellent color! I stream movies from the computer, and the movies play with good quality from the TV. The TV sits on an entertainment center shelf instead of being mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great little TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bedroom TV ... Excellent picture and easy to follow on screen instructions for functions. The only drawback is that except for 'off and on' control, there are no other control buttons on the TV. That means that all control MUST be done using the remote. While that is frequently convenient, some times it can be a drawback with another LG TV in the house close enough to respond to the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    LG 28 in tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv to fit a corner cabinet I built. I wanted a smart Tv but could not find one for this size(28 in). I had topurchas a roko to go along with tis tv.The LG tv has a great pictureand was easy to hook up,even for an old guy. II'm happy with the tv,woud buy another one,if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great value and works as intended.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to replace four month old TV in our RV that was a 28". We didn't see any on line but we're surprised when we went to Best Buy that this 28" was among all the choices. We purchased it and it works great; good picture, user friendly and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this television to fit into a small space in a guest bedroom. Didn't expect much, but it has performed well. Easy set up. Good picture quality and sound. Good value if you need a set this small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Perfect size the space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a good while to find a tv to fit in my bedroom cabinet- that has a maximum clearance of 18” in height. I had a 24” Vizio that decided it would turn out when it was ready, so I started looking around for a replacement. Wanted something a little bigger, but every 32” was too tall- if only by an inch or two. Best Buy email ad had this one day and I snapped up the last one at my local BB. Glad I did. It has enough smart features that work for a bedroom tv and the picture is pretty decent (I have a LG C9 as my reference TV) and large enough for bedroom watching. Easy to set up and has been trouble free since opening. Would recommend as a fine set for a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great 28" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a 27" TV for my granddaughter. Not that many 27" TV's available so this 28" seemed the best fit. She connected it to her desktop computer and is currently using it as a computer monitor since she Is not connected to over the air broadcasts or cable TV at the present time. This was actually less expensive than a 27" computer monitor and with this HDTV she retains the option of adding broadcast or cable TV in the future. She has indicated the size is perfect for her small bedroom and that the picture quality is excellent. She has it connected to external speakers so can't comment on the quality of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    top rated for low price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wasn't really looking but the price caught my attention so i said WHY NOT! got it home, hooked it up very easily, it sounds and looks fantastic in my kitchen. the price was too good to pass up.

    I would recommend this to a friend