Customer Ratings & Reviews
- Model:
- LRMVS2806S
- SKU:
- 6452808
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 28 Cu. Ft. 4-Door French Door Smart Refrigerator with Dual Ice, particularly its craft ice feature. Many customers rave about the craft ice, while others appreciate the spacious interior and ample storage space. The refrigerator's design and black stainless steel finish also receive positive feedback.
This summary was generated by AI based on customer reviews.
Poor Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst experience ever. After spending almost $9,000 on appliances, the fridge was delivered damaged. 6hrs on hold/call/hang-ups and recalling I had to pay additional $800 for the only comparable fridge available. But delivery was a month out. Then I get an additional $1,500 charge on my card. So...another multiple hour hold/call/hang-ups and recalling to have that removed/corrected. Will never buy on-line from Best Buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
very expensive and doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door in door is not working and LG and BestBuy support are very poor
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
- Cons mentioned:Reliability
Bad experience - cooling system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two months after the 1 year warranty expired, the refrigerator stopped cooling properly. 2 months and a $1,500 repair bill later (the entire cooling system had to be replaced and LG only covered parts) it worked for about a year. Then it went down again with the same problem. Ready to throw it in the trash - the unit may look nice but LG cannot get the basic function right. I have a 20 year old refrigerator in my garage that still cools better than this technological marvel ever did.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Reliability
get warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 3yrs. The refrigerator broke down 3 times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG Refrigerator (LRMVS2806S) model. We appreciate your feedback and regret the inconvenience you have faced.
We understand how frustrating it must be to have your refrigerator break down multiple times within three years. This is certainly not the level of reliability we strive to provide with our products. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance regarding the warranty information provided with your unit. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
