Customer Ratings & Reviews
See more imagesLG - 30-in Wide Built-in Electric Induction Smart Cooktop with 4 Elements and UltraHeat 4.3kW Power Element - Black Ceramic
- Model:
- CBIH3013BE
- SKU:
- 6574919
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
VERY POWERFUL
JoanneB Posted
This is an incredible appliance. I love how powerful it is. I highly recommend this Stove top. AMAZING.
I would recommend this to a friend - Rated 5 out of 5 stars
Stove top
Joey Posted
Looks very nice and easy to use. Purchased because it was on sale
I would recommend this to a friend - Rated 5 out of 5 stars
works great
SteL Posted
It worked great so far. No issues. working as advertised.
I would recommend this to a friend - Rated 5 out of 5 stars
Great induction stovetop
PatD Posted
My induction cooktop is great. It’s so easy to use and control temperatures. I highly recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
As advertised
Antonio Posted
Purchased an open box item and it looks and works as advertised
I would recommend this to a friend - Rated 5 out of 5 stars
Life saver.
Egbuta Posted
Very efficient and saves time on my cooking. So far so good
I would recommend this to a friend - Rated 5 out of 5 stars
Cooktop
KeithW Posted
Nice cook top looks clean operation takes a bit of figuring out
I would recommend this to a friend - Rated 5 out of 5 stars
Great ElectricStoce Top
WilliamV Posted
Great product for a great price. Excellent service and easy setup.
I would recommend this to a friend - Rated 5 out of 5 stars
Solid cooktop with helpful features.
Scott Posted
So far, so good! It has worked very well. The boost and simmer features are very helpful. And the ThinQ app is helpful, especially if you have multiple LG appliances/electronicss.
I would recommend this to a friend - Rated 5 out of 5 stars
Excelente!
MarissaS Posted
Works just as expected. Top quality design. Works great.
I would recommend this to a friend - Rated 4 out of 5 stars
Nice cooktop. Easy to install
SaundraS Posted
We needed a new cooktop because ours blew out. Quick and easy purchase. Difficult to operate but we are learning
I would recommend this to a friend - Rated 5 out of 5 stars
YOU MUST READ THIS BEFORE MAKING A DECISION
AlfonsoR Posted
Why going anywhere else ?…. The BEST BUY purchase includes the combination of the best elements of a shopping experience: superb product advisory, generous financing and professional installation. Nobody beats BEST BUY!
I would recommend this to a friend - Rated 5 out of 5 stars
Stove
phone2018 Posted
I like the style in the company that makes the unit and is a good price
I would recommend this to a friend - Rated 1 out of 5 stars
Not functionning as labelled (2/4 burners broken)
TiaZ Posted
I purchased this cooktop open box with condition "Good". On Best Buy website, "Good" condition means fully functional, may have scratches/dents, no package and missing non-essential parts. I trusted Best Buy and thought they would inspect the open box products before putting them on sale. But I paid $200 to an electrician for the installation and only found that 2 out of the 4 burners are not working! If an open box product is not ganranteed and pre-inspected to be working, Best Buy should put "purchase at your own risk" on open box products. I contacted customer service but they were not able to refund the installation fee. My only option is to return the product. I am very disappointed with this experience. I bought the open box product because I trusted Best Buy. Now I wasted both time and money. Very disappointing. Would definitely not recommend buying open box products from Best Buy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Tia. Thank you for sharing your experience regarding the LG Induction Cooktop (CBIH3013BE) model. We understand your concern about the challenges you faced with your open-box purchase and the non-functional burners. We strive to provide reliable, high-quality products and exceptional customer service to ensure our customers are well informed and supported throughout their purchase journey.
We recommend working closely with Best Buy customer service at 888-237-8289 to address the product's condition. If you require further assistance from LG, please don't hesitate to reach out to our team on social media @LGUSSupport. We’re here to help in any way possible.
Thank you for bringing this to our attention, and we appreciate your feedback. ^Juvy
- Rated 5 out of 5 stars
Nice cook top
MichelleG Posted
I just love this cook top. When it's turned off, it goes off.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Cooktop
William Posted
Induction cooking is the way to go and this cooktop does it very well!!
I would recommend this to a friend - Rated 5 out of 5 stars
LG 30: Induction Cooktop
BryanC Posted
Great value for an LG induction technology quality cooktop.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome!
Joshua Posted
I love LG and have always had a great experience with their products.
I would recommend this to a friend - Rated 1 out of 5 stars
Terrible Return Experience
BenSSSS Posted
The product is fine but my return experience is terrible. The customer rep didn't return me $150 because it was attached as a gift card to the product though not used at all.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi there, Ben. Thank you for sharing your experience with us. We understand your situation, and about your return experience that didn’t go as expected. We want to ensure that you have a positive experience with both the product and service, so we recommend reaching out directly to Best Buy for assistance with the return and refund process. Their support team will be able to address the issue regarding the gift card and ensure everything is resolved. You can contact them here: Best Buy Support & Customer Service - https://www.bestbuy.com/support
If you need any further assistance or have any questions about the cooktop itself, feel free to send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience during this time and will work to resolve this for you as quickly as possible.
—Renzo
- Rated 5 out of 5 stars
Beautiful, efficient.
Reds Posted
Clear, if detailed, instructions about care and use of the cooktop. But easy after that! Quick and clean cooking.
I would recommend this to a friend