Customer Ratings & Reviews
- Model:
- 32UL500-W
- SKU:
- 6419390
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, HDR capabilities, and built-in speakers of this 32” UHD monitor. Many appreciate the vibrant colors and find the monitor to be a good value for its price. However, some customers are negative about the 60Hz refresh rate and the lack of height adjustment on the stand. The stand itself also received some criticism.
This summary was generated by AI based on customer reviews.
Low quality junk.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. It began to fail after just four months. Getting any level of support was a nightmare. It failed completely at just 14 months, almost immediately after the warranty expired. I can't believe the enormous number of high reviews on this unit. It's the 2nd new LG monitor I've had that failed in less than 18 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Small burn in after only a few weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG 32UL500-W monitor after Christmas 2020. After less than a few weeks a portion of the screen already has some burn in. I have only used the monitor with my laptop and have not watched any TV on it. The burn is a portion of an app running on my laptop. If it doesn't fade / go away I will return try to return the monitor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit is seemingly defective. Please contact LG Customer Support so
that we can better investigate and quickly assist you with a resolution. You can contact our Customer Support at 800.243.0000.^Venette
not my first choice so did not go well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did have good experience with this monitor. It would not fit my area
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dead in 60 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 2 months my monitor is dead. Missed the return window so now I'll probably get a refurbished replacement. Very disappointed. First LG purchase, probably last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Lg quality lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor wasn’t good. I bought it just for it now to turn on! Seemed like the led wanted to turn on but nothing happened. Went with a Samsung one instead and works great!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still use this monitor at work today. I has developed a line in the middle of the screen. I do not recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this tv very much. It had many problems and had to be returned.
No, I would not recommend this to a friend- Pros mentioned:Color, Hdr
Great Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this monitor for 3 years now and I still love it. The vibrant colors and the 4K resolution coupled with HDR and FreeSync make every game and TV show look great. Very pleased with the purchase and great price
I would recommend this to a friend - Cons mentioned:Stand
Great for software engineer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a software engineer on a Mac. It's great! Only thing to watch out for is if you're using display port, you need to turn off HDR in System Preferences > Displays (It's under the rotation drop down). If you don't turn it off the colors are awful and not usable. Also recommend calibrating the colors. The stand that comes with it is not the best as it can't really move much, so I got a monitor arm to mount it to my desk which allows for much more movement, as well as rotation.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Stand
Good / fast / cheap.... this is cheap.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG disappoints with low end VA screen that reviewers speculate wasn't made by them. Spend $20 more for height adjustable mount with 550 model. No tilt. Or spend $100 more for UN650 IPS technology (Aug 2020 new model) for brighter screen and accurate color rendition for photography and video editing. I tried the 550 for a few weeks. HDMI-1 would never reliably reconnect to PC after sleep or power restart. Only HDMI-2 worked properly. Returned thankfully.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette