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Customer Ratings & Reviews

$1,899.99
Save $700
The comparable value is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1310 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,310 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy not to be handled (well, fridge handles/d)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many appliance purchases are fun. I love the see-through door that I can tap to turn on the light. On the more practical side, I am most happy with the lack of ugly handles protruding from the fridge and the water/ice dispenser in the door. All good! Not one complaint. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Research this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are researching refrigerators, check out the LG-27 Cu.Ft> Side by side with Craft ice and instaview. Ours is around 3 months old now and we really like it. The ice maker is outstanding. The door makes small squares and inside makes ice balls. The instaview door is pretty cool too. Overall it gets a thumbs up.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey! We’re just bouncing up for joy that you are now a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice and InstaView possesses! We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. We can't wait to hear more five-star feedback! Enjoy! ~Rita LG

  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 icemakers make give versatility and the the space inside is enormous Looks Fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    LG Ref with uv nano & lots of ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good design! round ice! lots of extra ice ! uv nano a bonus ! love it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Really nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace an older one. Unfortunately, the first one arrived damaged, but Best Buy was really good about getting another one out within a reasonable time. Delivery and installation of the second one went smoothly. We really enjoy all the features, especially the craft ice! Hopefully this will last us a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the see through screen knock to turn on and off feature. It has enough room to store everything my family of five need. Great refrigerator looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stylish and much needed purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how stunning this looks in my kitchen. It was a much needed purchase and our family loves the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great svc. Glad to get such a great and hopefully reliable appliance. Cant wait to use huge ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only have had about a month but love the design and the two ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, what's missing is the butter draw. Craft ice takes a long time but works nicely. Takes a bit to get used to the fact that the right side doors don't open separately lol, the glass gives that perception.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a complete upgrade form my last Refrigerator! the connect app features and craft ice are great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, works great and pretty the Ice features are amazing as well

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it's very good, it makes ball ice for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge very spacious. My only regret is getting the touch screen to see inside because we don't use it aha not having handles because of so many finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator about 2 months ago. So far so good!!! Love the stylish and sleek look of this item which has plenty of space for my refrigerator needs. The InstaView and Craft Ice Maker are my favorite features. I am overall Satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator purchase and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG Refrigerator I purchased. Delivery was on time and efficient. Delivery men hauled away old refrigerator with no problems as agreed.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the craft ice. Less of a fan of the chirping when the door is open longer than a minute - wish you could disable that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is really roomy. I love the depth and the door shelves . Freezer is great for storing big bags and long packaging. The exterior is stain free. I haven’t had to clean fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome refrigerator.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It easily connects to my home wifi and the LG app. It has lots of internal storage space yet it's compact on the outside. I definitely recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, love the see thru window. Very quiet. Great investment. A new home for all my travel magnets.

    I would recommend this to a friend