Customer Ratings & Reviews

Love the new LG refrigerator has everything we needed space and all the features and looks and works great, had a LG refrigerator before this for 12 years it went out so I had no problems going to get another one..

This is such a nice refrigerator. It is very large. It can hold so much stuff but yet it has the necessary drawers and compartments so that you can keep things separated and you can find things in your fridge. I especially like the craft ice maker I didn’t think I needed the see-through door But now that we have it we actually love it. It’s very classy.

This refrigerator after having it for 1 month is excellent both in easy access storage capacity & temperature of all the compartments; the glass quick access door is so convenient to use, and the convertible drawer is surprisingly the most conveniently option using it for 38 degree items now. the ice balls are so effective in all drinks - keeping cold & no watered down beverages!

I recently purchased a 29.5 cu. ft. 4-door French door smart refrigerator with the in-door feature, and I absolutely love it. The spacious interior easily handles all our groceries, and the smart features add a modern touch that makes everyday use more convenient. The in-door storage is a game changer for quick access, and the sleek design looks great in our kitchen. Highly recommended for anyone looking to upgrade their fridge with both style and functionality.

Replaced our counter depth fridge with this one and so happy withbit. It doesnt feel like it takes up that much more space than pur old fridge hut there is so much room on the inside. The flex door is fantastic and we’ve leveraged it for snacks for our kids. My kids love the craft ice for their drinks and knocking on the door to see whats in the fridge. So happy with put purchase.

I love this refrigerator. It has amazing capacity, a sleek design and bersitile functionality, in particular with the middle flex drawer. The installation service was excellent, on time, and done with utmost professionalism and care for our property.

This refrigerator is a game changer. The space well, can’t ask for more. I can put about anything in it and still have enough to store large items like hams, turkeys and roasts. I have friends coming over begging to see the craft ice and always going home with a sack full. This refrigerator is an investment for sure and can be VERY costly to repair. I highly suggest purchasing the warranty in case something goes out. It’s a highly technical appliance and some home warranty companies won’t even touch them. All in all, I highly recommend the refrigerator and am happy that I chose the black stainless to go with my new kitchen. You won’t be disappointed.

Love this refrigerator! Love the look! More organization - don’t have to hunt for your stuff!

Originally ordered this model from another retailer, but was told the day before delivery that it was now on back order for 6 weeks. Found the same model at Best Buy the next day and had it delivered and installed 3 days later. Huge space inside, versatile middle drawer (go from extra freezer space to just cool enough to chill wine), and craft ice balls in the bottom freezer. No regrets on this purchase.

I love my fridge. I like the see through door and I like the light coming on when you tap the glass. I like that I can open the side door without opening the fridge door. I like the center pull out tray has the option to set different temp for deli meat or drinks or another freezer. I really like the ice maker fr the cubed ice and crushed ice and craft ice. The craft ice is neat. I like everything about it. It's a real nice fridge.

GREAT FEATURES, SPACIOUS, BEAUTIFUL DESIGN. LOVE THE CRAFT ICE FEATURE. PRINT PROOF NEEDS TO BE IMPROVED.

I am in LOVE with this frig. SO much room, and we use the door for easy access to drinks and things we regularly need. It is so helpful. The craft ice is a bonus and the fact we can switch the drawer when we need to is awesome.

The first thing you'll notice, is that this refrigerator is HUGE! When we first installed it, and moved all of our food from the old fridge to this one, it looked empty! The InstaView (or "Knock Knock" as we call it) is more useful than we initially thought. Being able to see how much milk we have when walking by has been handy. Mostly though, it just looks nice. Rather than having bare metal, you now have glass that gives the refrigerator more eye-candy. Initially, the BestBuy installers had installed the water filter incorrectly. This resulted in the water tasting like plastic for over a week. After being fed up with it, I did my own research. Turns out, they didn't screw in the filter all the way. Once I screwed it in all the way, the taste was gone IMMEDIATELY! My only gripe with it, is that the water doesn't come out even slightly cold, so your're forced to use the ice, which is annoying. Other than that, this behemoth is amazing!

Big price tag, but you get plenty of space and features with it. My first unit didn't get cold enough. I measured the temperature first thing in the morning with my heat gun, and it was off by 8 degrees. WiFi is cool for diagnostics and monitoring performance and metrics. Love the ice balls and the amount of space available. The compartments are nice and well thought out. The dynamic storage in the middle is great for drinks, cheeses, and deli stuff. My ice cream no longer suffers from freezer burn. My strawberries and fruits last longer. All in all, this is the best fridge in my budget for a family of four!

I had the 3 door version of the refrigerator for that I had purchased almost 5 years ago. Unfortunately, it developed a coolant leak behind the refrigerator compartment that wasn't repairable. Thank goodness I had an extended warranty so Best Buy credited my purchase price back to replace it. Unfortunately, the 3 door model was unavailable as were any of the larger capacity units in stainless. I chose this refrigerator but had to get it in black stainless. Thank goodness my countertops are black as well as the top of my stove and the windows on my stove and microwave. That, coupled with it not being right next to the other appliances helps to make it look not so out of place. It is beautiful though. The cord doesn't come off the back of the unit. It comes off the top, right behind the left refrigerator door. Though it is the same capacity as my old unit, this one is about 2 inches deeper and 1.5 inches taller. It fits under my cabinet but doesn't leave enough room to run the cord over the top. Thankfully, I was able to hook it over the back corner of the refrigerator. I'm short but you can see the cord over the top when you stand back. It is suoer quiet when it runs too. The water pressure on this unit is much stronger than on any if my previous models. This is nice because your glass will fill up faster. The control panel offers the ability to preset the amount of water you want dispensed: 4, 8,16 or 32 ounces. The opening for the dispenser is nice and wide so it is easy to fit your cup or a pitcher. You can lock the dispenser and the on/off for the open door alarm and Wi-Fi connection are on the panel as well. There is not a removable drip tray but I'm ok with that. The removable tray would get stuck with the buildup of calcium from the water. You can just wipe this clean. You have the option of crushed or cubed ice. It makes up to 3.8 lbs of ice oer day. You can choose the Ice Plus option, which drops the freezer temperature so the ice being made freezes faster. This is helpful when you have a lot of people that use ice and they use it all. The Craft Ice is a neat feature. It makes golf ball sized round ice, which melts slower in your drinks. The default is set to make 3 balls oer day but there is an option to increase that to 6 balls. You can do this through the app and also on the control panel. The other thing to remember is that the bin for the Craft Ice takes up space in your freezer. You can remove it if you need the space. There are only 2 drawers for storage in the freezer; the main drawers and a smaller upper drawer (where the Craft Ice is dispensed). My old unit had 3 drawers but things always seemed to get stuck in the middle drawer so we won't miss that. Ther is a movable divider in the main drawer so you can divide the drawer for organizing your frozen foods. The meat drawer that used to be inside the refrigerator is now a separate door. You can also choose the temperature you want it at using a control panel inside the refrigerator. There are several different refrigerator temperature options for different foods or drinks. But a big plus is that you can drop the temperature to make it a freezer drawer. There are also movable dividers to help you organize your food. The refrigerator is layed out different from my older model. They have gotten rid of the 3 "produce" drawers and made it be 2 drawers. The 3 drawers resulted in the smallest one being too small for most produce and the other 2 were on the small side as well. The 2 drawers in this unit are nice and roomy. I think they are taller too. There are three levels of shelves. They are adjustable but the positions you can move them to make the middle shelf basically unusable, except for something flat. My other refrigerator had way more shelf room. This one has very little considering this is a super capacity unit. One of the shelves does have a front section that slides back for taller items but that means you lose the storage of the front if the shelf above it. I think part of the reason there is less shelf height may be that the "produce" drawers might be taller. But there is more room on the bottom of the refrigerator section to set things when you have to remove them to get to other things. In mynokd fridge, there wasn't that much room and I had things fall off and break. The storage in the left door is not as deep as my previous refrigerator. You can put condiment bottles in the middle shelf but the top and bottom shelf aren't deep enough. I was able to put a small bottle of Real Lemon and a small, tall and narrow relish jar in them. The storage in right door is about the same as my old refrigerator. The middle shelf height is now adjustable, which is a great feature. And the interior door that is on the back/inside of the shelves is now magnetic instead of a push in to release mechanism. This is much better. Before, if it hit something on a shelf in the main section, it would pop open. If you didn't realize it and went to shut the door, you could have broken it off. The water filter is in the lefthand door, behind the bottom shelf. In the older models, the filter was in the top of the unit. It not only took uo space and prevented you from putting tall items there, but it was hard for my 5'4" self to reach it to change the filter. The Wi-Fi connection for the app is greatly improved. The app allows you to enable Ice Plus, increase the production of Craft Ice and run diagnostics on the refrigerator. There are also several other features. All in all, this is a beautiful refrigerator. The shelving layout causes some issues but they are workable.

Very spacious and functional. Freezers have sections that can be used for various purposes and have enough capacity. Fancy ice maker and see through refrigerator door is a plus.

Absolutely love this fridge so far. Its a great design with every feature you could want. The small window is a great convenience and the craft ice is a cool feature I didn't even know I wanted until I had it. The compact ice maker on the left door also allows for so much room in this fridge. We moved everything from our old side by side fridge and then some and still have plenty of room.

So I have a big family and I always felt I was at the grocery store picking something up because I didn’t have enough room in my refrigerator to do a full grocery. This refrigerator is huge!! I love that you can look in the refrigerator without opening it, there is playoff space in the refrigerator and the freezer and the craft ice is pretty cool too!! I’m super happy with my purchase.

We are very impressed with this unit so far. It is bigger on the inside than it looks just like the TARDIS. The craft ice is super handy for entertaining, and the flex drawer has plenty of space making it super convenient for those daily use items. The unit itself is so quiet I can't even tell it is running

Review is more about Best Buy customer service than the product, but I do love the design and features. Purchased from the outlet store. Was still in new packaging, perfect condition. When it was delivered, it had 5 dents on two of the four doors. Best Buy replaced the two doors, no questions. The delivery was also exceptional. It was too big to fit through our entry door. They had to remove all the doors to make it fit. They were very patient and gracious. Good job Best Buy.