The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Rated 5 out of 5 stars
Great Cooktop!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
boils water really fast on boost mode, nice and big cook top!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast cooking
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The WIFI is a great feature since you can view in the LG smart app. You will need to purchase induction safe cookware for this cooktop . The cooktop provides quick cooking and easy cleanup.
I would recommend this to a friend
Rated 4 out of 5 stars
Would buy
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a new cooktop from LG. We like the LG brand. We don’t like the clean up or smell of gas.
I would recommend this to a friend
Rated 5 out of 5 stars
INDUCTION COOKING IS THE WAY TO GO!!!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely the best induction cooktop. Beautiful and high functioning. Great sale pricr
I would recommend this to a friend
Rated 5 out of 5 stars
Induction
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we like the layout of the cook patterns. if you have to go electric, induction is the only way
I would recommend this to a friend
Rated 1 out of 5 stars
Don't purchase especially from Bestbuy
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Within a month it began to give error codes. Reached out to Best buy and LG neither would take responsibility or assist in getting the unit repaired or replaced
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Jacob. Thank you for reaching out and sharing what happened with your LG Cooktop (CBIH3617BE) model. We understand the importance of having a new appliance operate reliably from the start. When an error code is displayed, it often indicates a specific communication or power issue. As a troubleshooting step, please attempt a power reset by turning off the circuit breaker dedicated to the range for at least 30 seconds, then turning it back on. This can often clear temporary electronic glitches and reset the control board. For more guidance, visit https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283 and https://www.lg.com/us/support/product/lg-CBIH3617BE.BBKELNA. We’d like to take a closer look at your experience with both the unit and the support process. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 5 out of 5 stars
New place new appliances
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with my purchase I am still working on my home didn’t have chance to use my stove yet soon let u know
I would recommend this to a friend
Rated 1 out of 5 stars
Stocking issues
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My issue isn’t with the item itself, but that Best automatically substituted my item with a lesser model without my approval, and it took several trips back into the store and I ended up cancelling and went with Home Depot due to Best Buy having stocking issue with LG products.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for sharing your experience with us. We understand how important your choice of the LG Cooktop (CBIH3617BE) model is, and we value that you wanted the exact model to meet your needs.
Since your issue relates to the retailer’s substitution and stocking process, we recommend confirming product availability directly through LG’s official channels to ensure you receive the correct unit. You can review specifications and product details here: https://www.lg.com/us/cooking-appliances/lg-cbih3617be-electric-cooktop. If you’d like further assistance in making sure you get the right model or support with your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy
Customer reviews from lg.com
User rating, 4.5 out of 5 stars with 4 reviews on lg.com.