Customer Ratings & Reviews

I love, love my new refrigerator! First time owning an LG. It has great reviews, so decided to give it a try, not disappointed. Keeps items nice and cold, I love the 2 ice dispensers, so handy. Plenty of storage space . Definitely would recommend

LG refrigerator is very quiet and stylish. No fingerprints are shown. Most valuable thing buying form bestbuy is the top class customer service. I received dented refrigerator and best buy was quick in replacing it without any hassle

"I recently purchased an LG refrigerator from Best Buy, and I couldn't be happier with my experience. The staff was knowledgeable and helped me find the perfect model that fits my needs and kitchen space. The fridge itself is fantastic — sleek, spacious, and energy-efficient, with smart features that make everyday use a breeze. Delivery was smooth and on time, and the setup process was quick and hassle-free. I highly recommend both LG refrigerators and Best Buy for anyone looking for top-notch products and service!"

We had to quickly replace a 12 yr old LG that we loved. Well fortunately we found exactly what we wanted. This is as good as our last LG but with some added perks. Extra ice maker in the freezer and the door. Bravo! The sleek front with the controls inside. The drawers and shelves are huge but fit in our compact place. The freezer didn't change, and there was no need to do so. Love this choice.

Quiet, even temperatures inside. Good looking. Roomy freezer and main compartment.

When I was searching for a new refrigerator, I initially wanted to stay away from Counter-Depth models because you often lose so much storage space. However, that is not the case with this refrigerator. I am completely surprised by how much space there is and how well thought-out the layout is. Other things I love about this fridge: - Door cooling helps keep everything throughout the fridge nice and chilled -Dual ice makers (fridge door and bucket in freezer) -Tons of space in freezer The only thing that can be improved would be a higher quality deli/cheese drawer (located in the bottom of the fridge). The plastic feel flimsy but the overall design is okay. Overall, this is a great fridge that I am really happy with.

We've owned this fridge for a couple months or so at this point, or close to that. I can't comment on long-term reliability yet, but I will say this much, this fridge feels pretty solid and well-built on the inside. The doors are a smidge lightweight but don't feel especially weak so that's fine, the finish is high quality too and doesn't attract smudges like our old GE did. The water/ice selector isn't quite as intuitive as you'd expect but it still works fine. Crisper drawer performance is pretty good, but where this fridge really excels is noise, especially considering the cooling capacity. It's dead silent unless the ice maker is doing its thing. I can't hear it, even sitting on the couch 10 feet away with the TV off and no one else home.

First I made the HUGE mistake of getting a GE Profile French door refrigerator from Lowe’s. It did not work (compressor had to be replaced the first month) and Lowe’s was no help at all, After 2 months of not having a refrigerator that cooled and using ice trays, GE refunded my money, THEN I got smart and bought the LG. Has worked like a dream since the day I got it. After having the GE, there are SO many things I like more about the LG (besides the fact that it actually keeps food cold). The door shelves are roomier and the overall storage space is more efficient. The vegetable bins are deeper and roomier— we eat a lot of produce so that’s important. The doors open and close much more easily and stay open—we were always fighting with the GE doors. I love having the two icemakers, top and bottom, and the top one does not spit ice all over the floor like the GE did. This is a great refrigerator! You won’t regret getting it!

The refrigerator fits fine in the space I have. It works great so far. I had trouble initially getting the correct size and the worker sent to measure was no help. Finding a knowledgable salesperson was time consuming and I finally found the right size with the salesperson in Cedar Park.

We have had this refrigerator for 10 months and we love it. We replaced a full-size French door, with this counter-depth and we don't feel like we lost any interior space at all. We do not use the "smart" features. It took us a while to figure out how to stop the freezer drawer from making ice. (You have touch/un-light the Ice Plus on the panel. ) The freezer is the same size as old LG 2-drawer. Very bright interior lights and we love that all the drawers are see-thru. Outside cleans up nicely and front and sides hold magnets. The back is flat but the top does have "caps" over the door hinges. The caps are 1" high; from front face of door to back of cap is ~ 12" , so plan for that if you are slipping under upper- cabinets. Worked fine for our 18-inchers. Best Buy was easy to work with from purchase to delivery. Great customer service.

Very good working Nice looking Do a lot of ice It fit perfectly in the space. Had for it

Works excellent, Nice design, Spacious and easy to clean. The outside water and ice dispenser takes a bit of getting used to - in terms of changing from ice to water- BUT is incredibly effective

I had an LG just like this, then we moved about 5 years ago and someone convinced me to get a Samsung. Let me tell you one of the most exciting things about moving again recently was that I’d be able to get an LG back!!! I love this fridge!! Even though it’s counter depth, our family of 5 has PLENTY of space in this fridge. Its dual ice maker comes in handy very often with friends over etc. and the ice maker in the fridge door doesn’t take up space like others. Seriously, get this fridge. You will be so pleased.

So far this is the best refrigerator I’ve had after returning multiple Samsung fridges due to lots of problems. The size of the LG fridge is very nice and also the capacity is good for a family of four. It’s very quiet, and the lighting inside is very nice. The freezer is big, and the drawers open and close smoothly. You can have dairy products on the door shelves due to the cooling system that makes everything cold. It’s fingerprints resistant and easy to clean. I love it so much, and I am enjoying it every time I open the fridge even when it’s beeping to close it as soon as I should. I like to mention that Best Buy employees were very helpful in finding the best fridge for me. Definitely recommend!!

Really enjoying my LG refrigerator! Besides it being so beautiful, sleek & quiet, it holds so many items, & I like having the ice in 2 areas! Glad it has 2 filters & they can be purchased at Best Buy! Also, Dwayne, the wonderful salesman, explained the pluses of this refrigerator. Thank you so much, Dwayne!

So far this is a great refrigerator. Much quieter than our last one. Having the two ice machines is great. A lot of room inside for a counter-depth refrigerator. The customer service rep who helped us in the store was great.

I love the features of my new Lg refrigerator, its design, storage capacity, good temperature and cooling power. I would definitely recommend this LG refrigerator for my friends and relatives to buy.

We an LG fridge at our previous house so when we moved we knew we wanted the same one…But the same one wouldn’t fit at our new place. So we basically got what we thought was a smaller, counter depth version. The ice maker on the exterior is different, the selection button is odd and a little slow to react… I’m not a fan of it but it does the job. Other than that it’s pretty much the same as our old one. We like that the ice maker is ibuilt into the door and doesn’t take up valuable space inside. Overall we are happy with the fridge

This is a very sleek, functional and large counter depth refrigerator. It’s very quiet and the side is nicely trimmed.

Been using it for 1 month. Very roomy. Well designed for efficient storage. Ice and water dispenser work well. Quite except for the occasional ice cube drop. We love it.