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Customer Ratings & Reviews

$2,699.99
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The comparable value is $4,199.99

Customer reviews

Rating 4.6 out of 5 stars with 430 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX refrigerator highly, especially praising its ice quality, spacious capacity, and overall performance. The refrigerator's design and size are also well-received, along with its bright LED lighting. A minor drawback mentioned by some customers is the noise level of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 430 reviews
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Love my new LG refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the craft ice options and ThinQ app is so cool. Highly recommend this. Thought we wouldn’t like the handle-less design but so far love it. So sleek without the handles. Purchased at Best Buy Outlet. Sales person was waaaaaay helpful. Great buying experience. Outlet is the way to go for huuuuuuge savings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Big Ice Making Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! We love all of the different types of ice. Very cool. It is also very roomy for a counter depth refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines and wonderful lightingvin this fridge. It's so quiet! Makes great ice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge fits perfectly with my counter. Even though it is a more shallow depth, the fridge is still spacious enough for our family. The freezer is a little smaller than I had anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Sleek and Spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge does what it is supposed to do and looks good in the kitchen doing it. We purchased the counter depth max version for a more flush look, which turned out to have plenty of space for us.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 4 out of 5 stars

    It's big for counter depth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, very nice looking, pretty craft ice balls and the LED lighting is bright. The only "issue" is the counter depth is still deeper than my counters, so measure your space to make sure this fridge isn't too big.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Large for counter depth. Love the craft ice. Unfortunately the top of the pantry drawer is scratched and still waiting to hear from Best Buy to replace it

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 4 out of 5 stars

    Great refrigerator, well designed and beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counter depth refrigerator, looks super nice. What is really good is that you still have a lot of space inside. The interior design: the water/ice distributor mechanism and the filter are well designed to take a minimum of space. The fancy 4 kind of ice if actually great. Be careful this model does not door handles. That looks nicer but it is less convenient. Although it is sold as a counter depth, it is actually a bit too deep and stand out by a couple of inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive Look without the expensive price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Kitchenaid that wasn’t counter depth & purchased the new LG counter depth with 4 different ice choices ; the counter depth size creates a new look in our kitchen & the LG has wonderful features in side & out ! Has a light that turns on as you approach the fridge which is vey helpful at night! The French door insides are stunning & the freezer compartment accommodates all that we need ! Would recommend to anyone looking at counter depth refrigerators!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production, Overall performance

    Rated 5 out of 5 stars

    Love this fridge replacing an old Kitchenaid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three icemakers are incredible - we always have ice to serve the family of 5 and guests. Very roomy frige. Total game changer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production, Overall performance

    Rated 4 out of 5 stars

    I’m pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, love the look. The ice maker is great! The only downside side is I’m used to door handles and have to constantly remind myself and family to open from bottom groove to prevent smudging.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleek design and the adjustable shelving inside the unit—it makes organizing so much easier. The large drawer is perfect for lunch meats, cheeses, and other quick-grab items. The two additional drawers are great for fruits and vegetables, keeping them visible and accessible instead of buried at the bottom. The ice maker works well, though it doesn’t seem to completely fill up. The freezer is thoughtfully designed with three drawer levels, which makes it easy to keep everything organized and within reach.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit for our counter depth needs. Refrigerator has lots of room. Love the extra craft ice maker. Even cooling throughout the refrigerator. Highly recommend. Owned several LG refrigerators and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the 4 different kinds of ice. Fit space perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, counter depth but with the size of standard- we love the refer- love the craft ice. Recommend Highly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 4 out of 5 stars

    French door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have Zero Clearance doors. Round ice cubes were almost totally clear and are great for keeping your drinks cold for long periods. Large cabinet depth capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    improvement in organizing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels more roomy but same size as previous refrigerator. I like the ice balls in addition to crushed ice. We took out the other ice bin (and turned off that side) so we have more room in the flat freezer drawer. We are learning new muscle memory for the different layout and the only thing that is harder to adjust to is opening both doors to open the flat frig drawers...but I like those. So easy to see everything except the bottom large freezer bin.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LeeM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new refrigerator. Percell Anderson helped arrange the sale and delivery. His knowledge of the products and his help navigating the system were most helpful. The LG refrigerator is well organized, spacious, sleek and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, looks great, lack of door handles took some getting used to but turns out to be a good feature. 3 compartments in the freezer allow for separation and added visibility of frozen items. Much more room and storage in the refrigerator area than I expected and fits nicely into my limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love this LG Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all LG products and this one is no different. Counter depth, but the cubic feet of 25.5 is bigger than my previous large fridge. The dispenser in the door great with a touch feature to change what is dispensed is nice. Easy access to the water filter makes changing it every 6 months a breeze. Large freezer with multiple compartments provides options for storing frozen foods. We love the variety of ice options, our favorite being the craft ice. Drinks don’t get watered down as the craft ice is slow to melt. Overall, no regrets on purchasing this LG fridge!

    I would recommend this to a friend