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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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  • Quality

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the cleaning performance, quiet operation, and ease of use of this washing machine. Many appreciate its large capacity and effective spin cycle, resulting in clothes that are very clean and require less drying time. Positive feedback also highlights the machine's energy efficiency and reasonable price. However, some customers noted concerns about the size and occasional reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 488 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    What a wonderful addition to our home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so pleased with our purchase! The washer and dryer are just wonderful. We have saved a great amount of time and money on this purchase, through water and energy savings, and utilizing the full-capacity of the units to wash more per load. Everyone should really consider making this upgrade! ...the unites make a lovely tune after the load has completed. Much better than the old "ERRRRR" that startled me with our last washer and dryers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be any better!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first machine that I have ever owned but due to apartment/condo living far from the first machine I have every used. For someone that has pets, children this machine is magic for what it can do and the piece of mind you get when stick rather undesirably soiled items. I have used the sanitizing cycles for wash and dry for almost every kind of pet item including toys, rugs, clothes, carrier interiors etc. Even items that say only wash cold etc., (not an option for me) I want to ensure they are clean and not harmful to me or anyone in my home before I put it back including my pups. It is amazing how little soap/bleach/softener you use compared to traditional washers and how much more clean the clothes look and feel. What a true savings for hand wash items, no more ridiculously high dry cleaning bills. Pricing was a bit steep for initial cost, but savings over time is a great return on the investment!!!! Maching unit dryer is equally as amazing, can't say enough about this product. LOVE IT!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Large capacity and great cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Our first experience with a front load, HE washer, and we keep the door open in between uses to keep from having odor issues others have faced. Cleans great, but figuring out all the options and abilities is a bit confusing at first. Once you know what you want out of it-and it'll do almost anything you need-it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this washer, the price not so much. But this really is one of the best washers on the market. I'd rather pay for long term quality then short term junk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was good while it lasted...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over thousand dollars on a new LG washer and dryer stackable combo. I also purchased a 5-YEAR PROTECTION PLAN, and had to use the plan just 3 years in as the washer failed. I called in and told Best Buy the situation and after over an hour on the phone, was able to get the soonest appointment almost 3 weeks later. I told them that the washer and dryer were stack-able and that it would be a two-person job, as the washer is on the bottom. After waiting weeks and spending close to $40 bucks at the local laundry mat in the weeks waiting, the guy shows up at the last minute on Saturday ALONE?!?! I listen as he calls in to tell Best Buy he needs another guy, which is what I told them three weeks prior. LESSON, I never had this trouble with Sears, they would come out in under a week and be prepared. This is incredibly inconvenient as it is the middle of the summer and my family has NO WASHER. So, now we have to wait until they come back next week. I will not make a major purchase from Best Buy again, and will definitely not buy any Geek Squad warranty, what a waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and quick installation. The machines are very quiet and do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Solid, flexible washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this washing machine to accompany an LG dryer. It is easy to load, has plenty of settings which provide enough control, has great capacity, gets your clothes very dry with the spin cycle, provides an accurate estimate of time to complete, and looks great next to the dryer. The pedestal is a must, otherwise it will be too low for comfort. Best Buy does a good job honoring price matches.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I LOVE my new washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer. It has a wide variety of cycle options, does a GREAT job of cleaning clothes, is NOT hard on my clothes and the hand washables cycle is very gentle. The turbo wash feature cuts the cycle time way down and the clothes are still clean! I have not tried the turbo wash with VERY dirty clothes yet though. I love all of the features on this machine. LG is a GREAT product.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    MY FAMILIES CLOTHES HAVE NEVER BEEN CLEANER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my LG on clearance due to a previous customer returning it due to its size. (Too wide or something ) So I got an amazing deal and I absolutely love it! I wish I had the dryer to match, yet luckily the clothes come out almost dry anyways,,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet with alot of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washer with great features. It is very efficient and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, efficient and wash to use. Quiet, can barely hear it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good but expensive and hard to stabilize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer for very reduced price since it was a floor model, otherwise the price is very high. Only had this and dryer for a week or two and we like the cleaning abilities and shorter cycles compared to our previous washer. Our clothes had odors and stains that old washer could not remove or rather, would cause . This washer cleans our clothes and leaves them smelling great. Only complaint so far is that the spin cycle will cause a period of great vibration when passing a range of rpm on the way up and then when it slows down. Washer shakes and it seems level as I can get it. Don't know if this is amplified by the fact it's on a pedestal. We will see about longevity as time goes on..I bought a 5 year warranty through best buy so I don't have to worry about it for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes really clean and has a lot of space. Great for large loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer - the LG - 4.0 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer (Graphite Steel) - has been the best washer I've bought and used thus far. It uses half the water and takes half the time to do laundry compared to a similar front-loading Whirpool washer I bought 7 years ago. Needless to say - I'm very happy I purchased this LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry almost fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after 20 years with. Maytag. It had simply reached its end of life. We bought the LG upon the recommendation of friends and online reviews. We couldn't be happier with our new machine. Loads are washed more quickly, thoroughly, and economically saving water and power. Love it! If you're looking for an amazing machine, look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean looking and controls easy to navigate. Runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is as efficient as it is beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks as well as the the way it cleans. It is extremely easy to use.I actually enjoy washing clothes now! I get no vibration from either thewasher or the dryer which is important because I live on the second floor in a condo. I replaced the worthless 1 peice w/d that came with the condo and now have these full size stackable beauties.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set with the dryer & pedestals really takes up much more space than my old combo - fills the laundry room up. On the plus side: washer is extremely quiet. I'm just not sure the rinsing is adequate without adding an extra rinse cycle on items like towels. Have to do a few more trial loads to figure that out. Overall satisfied at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good washer. Awesome features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to buy. Quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG continue to give me the best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is my second LG washer, It perform great like the one at my house. My first one is still working strong after 7 years

    I would recommend this to a friend