Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Great washing stack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ya, this washer and dryer is absolutely amazibg. Siper wfficiebt with your water. The washer can sense what you have in the bin and choose a program for you. The dryer is cery gentle to your clothes. This thing is just awesome.
I would recommend this to a friendSecond issue with best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded after the GE stackable debacle and purchased this model and was pleased at first it worked perfectly for a week then D90 error vent issues I called customer service lady was nice and gave me appointment one easter Sunday and nobody showed up or called. Make sure if pick this model you use the rigid vent kit it comes with. Throw old aluminum looking one out. The delivery guys are going to talk you into using old one but don’t. As of now I am still in limbo with half a wash tower. Oh it came damaged too.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your purchase of the LG Washer (WKE100HWA) model. We understand how important it is for our customers to have a seamless and reliable experience with our products. We aim to provide high-quality products and great customer service and ensure a smooth shopping experience. We appreciate your suggestion to use the rigid vent kit with the model. Your satisfaction is important to us; we want to make things right. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
The best upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed. Perfect addition to my bathroom remodel. Extremely happy with the color, the settings, the WiFi capable, and the alerts on my phone. Easy setup! I enjoy doing laundry now, lol.
I would recommend this to a friendReview on LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and modern for our home. Isn't loud either compared to other washers. Do love the little reminders/notifications it sends as well via app.
I would recommend this to a friendMajor upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently retired a 20 year old stackable GE washer/dryer. Purchasing the stackable LG is the best decision of the summer.
I would recommend this to a friendSo great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Only bad part was I wasn’t told I needed a 110 outlet for the washer nearby, so I had to have one installed after the installation of the washer and dryer.
No, I would not recommend this to a friendBest investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE! Easy to install me and my brother did it within an hour. Worked wonderfully! Dryer need more timing depending on the thickness/heaviness of the clothing.
I would recommend this to a friendVery nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great washer and dryer combo. It was a little hard to set up as this is our first appliance purchase.
I would recommend this to a friendLg stackable washer and dryer review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and makes my clothes clean and fresh. Love the touch screen design and how it has a spot on the bottom to drain the water for the washer. Makes it easily accessible.
I would recommend this to a friendHappy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. Got a price that cannot be beat anywhere. I love the discounts and bottom line.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never thought a washer-dryer combo could be truly aesthetically appealing. Fast , silent and very realiable…fresh washer not ot mention the dryer is pretry qucik
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your beautiful comments. We love it too! Thank you again for giving us the chance to serve you. ^Cris
finally some good washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good ,works well, and fast! Also notifies you when you download the app and keeps track of when you need to clean out the filter and electrical use! And it lights up inside when activated.
I would recommend this to a friendGreat Washer & Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer & Dryer we’ve had it for about a year now with no issues. I do wish the draining plug was easier to access but overall would purchase again.
I would recommend this to a friendLG Washer Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales and service/installation in Portland and Augusta Maine Total Tech stores/guys were excellent. The W/D is one unit, all electronic, AI, and user friendly. Very happy with LG washer dryer unit.
I would recommend this to a friendThe one washer/dryer to rule them all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. Washes. Drys. Steams, has smart capabilities. And it’s stacked. Totally fixed our laundry room layout
I would recommend this to a friendLG stackable washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, wish the doors were interchangeable considering our small laundry room.
I would recommend this to a friendLG WashTower: Overcomplicated Tech, Underwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After years of relying on Kenmore machines that were always reliable, I decided to try the LG WashTower. Unfortunately, the experience has been a major disappointment. The built-in intelligence constantly loses connectivity for no clear reason. The cycle options are frustratingly limited, and a normal load takes an hour by default, which feels excessive. You can’t adjust temperature on standard cycles, and the convenience of a favorite cycle memory is totally missing. Compared to Kenmore’s simplicity and reliability, the LG just falls short. The smart features aren’t worth the hassle, and in my opinion, they need a lot more refinement. Overall, I can’t recommend this machine—especially if you value straightforward, reliable performance over tech gimmicks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lori. We appreciate you taking the time to share your experience with the LG Wash Tower (WKEX200HBA) model. We understand your concern about the smart features and cycle limitations that haven’t met your expectations. A good first step is to perform a power reset on the unit and your home Wi-Fi router. Unplug the WashTower for 15 minutes and restart your router. This often resolves connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-the-wifi-connection--20152621442788. Flexibility in customizing your cycle is important, and we appreciate your feedback on temperature settings and favorite cycles. We'll pass your input to our product team for future updates. If you need more help, email us at lgdigitalcare@lg.sprinklrsupport.com, and our team will assist you. ^Juvy
Washer tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tower. It gets the job done fast. The only thing I don’t like is that the rubber seal around the dryer glass door is already coming apart. It happened after my first 5 cycles.
I would recommend this to a friendBrand response from LGAnswers
Posted .We're thrilled to hear you enjoyed your LG Front Load WashTower. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
my LG review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 4.5 for now but could become better after I get more familiar and start using the app. Some of the default dryer settings do not dry completely changing via a touch button every time gets a little annoying
I would recommend this to a friendClassy washer/dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washer/dryer unit, it looks so classy in my home…. Dries really fast and you just need a little of detergent to get the job done….
I would recommend this to a friend