Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,747 reviews
  • Rated 5 out of 5 stars

    So quiet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most quiet and best looking washer and dryer I’ve ever had. The first one came bent by the dryer part but a replacement came a week later. So far it has been functioning beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 3 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for limited spaces and where you want to have a good looking of your laundry in your place. It also gives you a perfectly clean and dry cloths.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SEXY!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS MACHINE! Its so sleek & gorgeous. Still trying to figure out a lot of the cycles & all. A little frustrated with the whole damp/dry automatic setting, but I’m sure I will figure it all out. For now… I just switch it to timed dry.. ESPECIALLY on TOWELS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green! Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Got it in green loving it. Simple and the color is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery. Quick Installation. Awesome.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time. Quick installation. I am very happy with the performance and purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG satkanle

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses less energy and water. So we are good. We like the stakable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far so good. This works really well. I love the LED lighted insides of the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and it gave me room for a pantry. Also no shaking or vibration.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Deceving Damage Product with Tape Over

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Star for LG. 4 Stars for BestBuy. The delivery & installation process were great. They even did a quick test to make sure everything is running ok before they leave. BUT, after they left when I removed the tape to the door that I see there's crack damage but was concealed in metallic tape to hide the damage. Terrible act by LG factory. Shame on you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the first year. After that you start getting an unbalanced error. We have taken it apart and tried everything. It sucks now and takes hours to wash a load stopping and needing half the load removed to complete the wash. Its a waste of money.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White. We understand your inquiry and we understand the concerns you have regarding the unbalanced errors you are encountering during your laundry cycles. We appreciate your feedback and the effort you have already put into managing the unit. To help the machine distribute the load effectively and prevent these errors, we recommend ensuring that the unit is perfectly level on a flat, solid floor and avoiding the mixing of very heavy items with very light items in a single load, as this helps the drum maintain a consistent balance during the high-speed spin. We are committed to assisting you in returning your WashTower to its optimal performance so that you can enjoy the efficiency and intelligence this model is designed to offer. Our team is ready to look into this further with you to provide a more permanent solution for your laundry needs.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 5 out of 5 stars

    Dreams come true

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and so far a great product! The wife wanted a washer and dryer put in our hall closet and thats what she got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Only negative is a little loud during spin cycle, but othrr thsn that perfect for our condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new helpers !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I was going to like it, but I’m so happy with my washer and my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient having all controls in the center instead of up way high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 4.5Cu.Ft. Smart Washer & 7.4Cu.Ft Dryer Tower

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG front load washer and dryer is amazing, starting from the assistance at the store all the way to doing my first wash load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tower

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washing machine great product Highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House goods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing and dryer machines. Work great and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a remarkable machine , I can control it from my phone. Fit perfect in my condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great product. Runs smooth and no noise at any time…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up washer/ dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it is so wonderful not having to deal with laundry matts

    I would recommend this to a friend