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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2748 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,748 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washer and dryer for new year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine and it is quiet compared to my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Space saving

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size washer and dryer that takes up minimal space. Great color option. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stack washer/dryer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful (if a W/D can be considered as such) and sleek in design. Surprisingly large capacity and relatively quiet. Love that the controls for both units are waist high (no ladder needed for the dryer) and thats its a “smart” appliance….so i get notified through my LG phone app when a cycle is complete

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Space Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Did not solve the depth problem issues in my laundry room but overall a great footprint space saver. Easier to get laundry out of the washer than I expected. Since this is fully touch screen operated it’s taken time to start every load. So far quiet and efficient. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect stackable for short people in small houses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our wash tower for almost a month and it's exactly what we wanted it to be. We've used it almost every day with zero problems. Even the remote start that I thought was silly has come in handy. I'm glad we paid for delivery and installation because this thing is HEAVY. Installers even struggled a bit with our two back porch steps. Installation items did not include the steam kit for the dryer so I bought one the day before and the installers took care of it for me. Now I just need to figure out what kind of pantry to build into my new open space.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~ Tanisha LG

  • Rated 5 out of 5 stars

    Love this space saving unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It is compact and space saving. It washes great and dries very fast. The size is smaller than I have been used to, but I washed my comforter and dried it and it did great! I love the short 15 minute wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to conserve space, which it has. I also like that it's easy to load, because my fiancée is disabled and had trouble with top loaders. The machine itself cleans and dries effectively and has many settings to choose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reli and efficient washer and dryer tower

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer and dryer tower. I have had it several years and it works great and have had no issues at all. The look is sharp and my small laundry room looks great. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Dryer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer. We’ve had it for two years and never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Combo Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Combo set. Easy to use and vary spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing tower! It’s not only beautiful, but it is also a fantastic space saver. My clothes come out cleaner, and the spin cycle is excellent. Unlike my previous washer, my clothes don’t come out dripping. The dryer is remarkable as well. The wrinkle care cycle is terrific! My jeans come out with almost no wrinkles at all. I love this duo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Way!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went elsewhere and got burned just like my old dryer was burning clothes. I couldn’t be happier with this wash tower. The guys who delivered & installed it , upstairs, were A+! Why did I waste my time at Home Depot? Never again! Best Buy is the best place to buy major appliances! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stackable out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best stackable unit out there. We have been buying the old looking one for years in our rentals. This is now the gold standard. Tons of space, and extremely fast wash and dry cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing pair!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. So much room, energy efficient, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Love our new LG Stackable Washer & Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new LG stackable washer & dryer. Both units are super quiet and do an awesome job cleaning our laundry. They fit perfect in our small laundry / mud room and love that they don't take up alot of space. Thanks LG! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it… stop looking and buy it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful set. Don’t look any further… I love the way it lights up at night and I love that it sends a msg to your phone when the cycle is complete… it’s big and beautiful… it took me six months to pick one out and I’m so happy I took my time in doing so…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic and Space Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for a little over a year and this unit been nothing short of amazing. The only issue I do have is that I am unable to connect the app after numerous attempts, but that is not really a feature I was looking for when purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow! what a machine/dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience from the delivery to it working properly for all uses on it. Of course it is new so I can revise this once I have it a year. It is easy to use and haven't had any problems using any of the cycles. Love the added extras like steaming and wrinkle free with drying. Also so everyone knows this comes in as one piece. I haven't seen anyone mention this. The delivery guys were exceptional and out of here within an hour with everything set up and even tried it before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my washer and dryer for a little over a month. The efficiency is 10 times better than my last stackable washer and dryer. It can dry a set of towels in less than one hour and in my old dryer it would take three hours.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great unit! Love the LG wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG new wash tower. The compact size of the unit is amazing and you don’t lose the space inside. Can still wash the same size loads that I could with my side by side separate front loaders. The only con I can see to it is the washer is very low to the ground. So someone who is 6’1 you do have to get down on your knees to get the clothes out of the washer. The IQ technology to have it alert me on my phone when it is complete is a great feature! Reminds me I put laundry in since the unit is very quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Can't wait to welcome you back for your next product review! If you need more assistance with your LG Front Load Washer, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. Jolly LG

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