Customer Ratings & Reviews

I like all the features associated with this machine. One take away is the odor build up from the drum. It sours quickly and requires a clean cycle run or a cleaning tab weekly.

Another great deal I got on my LG washer. Love the features this has, and does a great job washing everything I throw at it.

It's very good, I'm satisfied. You can buy it with confidence, it washes well and has good quality.

So far so good! We have been using it about a month and have no issues. Works as expected.

I bought this LG washer because I like its smart features: remote start, user-adjusted cycle, remote monitoring, etc. The washer is big enough to wash once a week for the family of 4. Also I like the newest update which allows to change the end-of-cycle melody :)

No big noise during wash! Clean very well! Like it

I love my choice of the washer and dryer that I bought two weeks ago. They work great so far and they’re easy to use.

The product is awesome it has a WiFi control from your mobile phone. Performance was excellent quiet and does the job as intended and exceeded our expectations we should have bought this a long time.

Is the floor model, still in great shape and works perfect

Love the washer! Have had for about one month. Only reason I gave it 4 stars instead of 5 is that the start button doesn't always start on the first try. Have to push it multiple times to get it going.

Such a spacious washer! I love the different settings on the machine and the smart sense feature it has to decide how much time is needed to wash your clothes!

Great looking washer and dryer! Very easy to use. I could do without the wifi capabilities.

Really like this washer. Has a larger capacity, offers more wash cycle choices and with the pedestal it is so much easier for me to load and unload. So glad I purchased this washer.

Washer has so far performed acceptably. The good news is that it *can* be operated satisfactorily, but in a less than full option mode - unless one opts to hook up to an internet connection (I’m avoiding that, just in case the power company somehow gains remote control to limit its use during peak hours). While “steam” is mentioned as a feature, mention of its use in the tub cleaning cycle is all that is mentioned in both the paper and online manual, so it is of limited use without further explanation. Custom cycles are also promised for “app” users, which I have also declined. Would have much preferred a “non-connected” washer at a reduced price. Proper washer operation is complicated, so plan to spend several hours reviewing the incomplete manual, and multiple loads to play with the many variable setting options. It will eventually become more clear, but the learning curve is pretty steep. Or just use the default “normal” setting for everything. All this complexity is likely to result in expensive future repair bills - if it is indeed repairable vs disposable. But it definitely does a better job than the S@msung it replaced.

EXCELLENT-- very user friendly, cleans clothes fantastic

Bad product its going to start giving problems after the first year

I’m getting used to it and learning some things. Best Buy sales told me several things that I needed to know and am using them. Also tech installer told me about the way I should use the washer. Thanks for all the info.

I chose this washer because it was highly rated by professionals and I couldn't be happier with my choice. AND it's beautiful!

New washer bought in combination with dryer were put to use right away. Very easy to use, options for wash cycle should cover everything you need to clean.

I am very pleased with my LG washing machine. I love the many features and would recommend to anyone purchasing a washing machine.