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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • "Get laundry appliances you can count on - LG is one of the most reliable lines of home appliances according to Consumer Reports. CR Consumer Reports RECOMMENDED LG WM5500HWA. After extensive testing and research, Consumer Reports determined this product to be reliable, energy efficient, and a top performer in their washing machine tests. Our testing included over 182 hours of machine operation, and we evaluated various factors such as washing performance, energy efficiency, and overall reliability. Based on our findings, we recommend this product for its excellent performance and reliability."
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • The image features a large stainless steel washing machine, which is a part of LG's line of appliances. The machine is designed with a large drum and a door, making it a reliable and efficient appliance. The washing machine is also recognized as America's most reliable line of appliances, as it has been awarded the 2023 Good Housekeeping Seal.
  • The image features a washing machine with a digital display that shows the word "Normal" on it. The machine is designed to handle mixed loads and cotton or linen fabrics, and it uses built-in intelligence to automatically select the appropriate cycle for the user. The machine also has built-in sensors that detect fabric type and soil level, allowing it to choose the best wash setting for the user.
  • The image showcases a modern washing machine with a sleek design and digital dial controls. The machine is equipped with various features such as Normal, Mixed loads, and cotton or linen fabrics. It also has a spin cycle, soil sensing, steam cleaning, and fresh care options. The machine has a temperature control and a delay start feature, making it convenient and user-friendly. The design of the washing machine is streamlined and flat-front, giving it a contemporary and stylish appearance.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top. The towels are neatly folded and stacked, creating an appealing display. The advertisement suggests that the mega capacity of the towels and pillows allows for more room to do laundry in fewer loads, making it more convenient and efficient.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 10 LG o - ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • LG ThinQ LC - 4.5 CU. FT. 100o O IX Mega Capacity Modern Design & Digital Dial Control Built-In Intelligence ThinQ App & ThinQ Care
  • The image features a large LG washing machine with a smartphone in front of it. The smartphone is displaying a ThinQ Care app, which is designed to help users monitor and maintain their appliances. The app provides smart alerts and usage reports to ensure that the appliances run efficiently and smoothly. The app is available for download on eligible LG models.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 31. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 32. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 33. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 34. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 35. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 36. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM5500H_A 4.5 cf Front Load Washer Product Features Video video 1 minutes 11 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

Model:
WM5500HVA
SKU:
11403664
$1,084.00
Save $365.99
Comp. Value: $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 553 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 553 reviews

  • Terrible app destroys value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer performs well, but you must use a clumsy and intrusive LG app to access all the features.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    No, I would not recommend this to a friend

  • Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had these a little over a month. We love this washer & the matching dryer. LG is the best out there. Love the smart technology built in.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! It seems to clean in a much shorter time than my old machine. The touch controls seems very sensitive maybe a bit too sensitive but I love everything else about it.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Nice product. Lacking customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far! Unfortunately the original delivery was a damaged washer. We had to wait another week before it was delivered. No offer to give a price reduction for the inconvenience.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery of your LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer and the subsequent wait for a replacement. Your feedback is important, and we'd like to assist you further. We understand the importance of a smooth delivery process and appreciate your patience while the unit was being exchanged.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/JJ8VPZRYKJ
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • FL Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave it a four is because it takes longer to go through a wash cycle. My clothes do look cleaner. I just got it so I'm still deciding how much I like it. I also bought it because of the reviews. I hope it last as long as they say.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great. We love the Bluetooth feature

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature of this is the AI dry setting. It senses the type of clothes in the washer and adjusts the time and settings accordingly. Makes for much faster and efficient wash cycles when you’re washing smaller cycles.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, the AI autosense function is great. It figures out the load size/type and adjust settings accordingly.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Dryer washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer dryer work very well. There was an issue with the installation, we called Best Buy and they were extremely proactive about the situAtion. They sent their team to resolve in a timely manner. Thank you B!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Lg Waher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this washer it does a amazing job and the wash cycles are so much quicker than my last washer and the smart app works amazing as well

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Wonderful new LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this washer so far. Love the AI wash feature. Run times are much faster than my old machine. Docked it a star as it can be a little loud at times but love it otherwise. Can handle a pretty big load for a 4.5 washer. Have a laundry pedastel under it which makes it easy to use from a reach standpoint.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. The digital menu is easy to use. Quiet operation. Very water efficient. The machine looks great. I bought the pedestals to make loading and unloading easier.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • LG washer works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficiency design works great, large size is excellent with the combination of the small washer underneath

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, efficiently, and in shorter time than I am used to.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean and can fit pretty big loads of laundry

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer WM5500HVA works very well comparing to previous wash machine. But not satisfy the service, as I am waiting for more than month to replace the broken dryer DLEX5500V.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Bad customer service from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine are excellent but the services was horrible but horrible installation took 3 weeks since the day of purchase the representative treat me very bad

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • SO FAR SO GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. I LOVE THE SPEED AND VARIETY OF SETTING. VERY EFFICIENT. ONLY HAD IT ONE MONTH WE SHALL SEE

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend

  • Ai tech feature that works + a cool app.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it has this Ai feature that takes the files work out of find laundry. It senses the garments and chooses the best method of washing. So far it did a great job at it.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features; delivered on time; local PW district gave me $300 rebate due to HE almost cutting pice in half

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

    I would recommend this to a friend
Page 21, Showing 401-420 of 553 reviews
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