Customer Ratings & Reviews
- Model:
- 43UP8000PUA
- SKU:
- 6453970
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 43” Class UP8000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the ease of setup and the inclusion of a user-friendly magic remote.
This summary was generated by AI based on customer reviews.
Disconnecting WiFi every few minutes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good except the WiFi keeps disconnecting. If you want to watch streams using your home WiFi, this is not the best TV for you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller in size than anticipated. My last 43" TV was much bigger in size.
No, I would not recommend this to a friendBad television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This particular purchase only lasted 4 days. On the 5th day when I turned it on, my picture was pizelized on all stations. We were leaving for vacation and arranged for our cable company come out and check to see if it was cable connection was bad. We arranged for the cable company the day after we returned from vacation. After several tests it was determined it was the television. We exchanged the bad television for another the same model and we’re pleased.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Very disappointed, and returned the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected to love this tv. I tried to. It was so loaded with apps that wanted me to sign up for services, it felt like navigating through land mines. It would drop offline and state different error codes. Every app and station change took between 15-30 seconds to load, really frustrating. I was streaming via internet only, no cable TV or Apple TV device. So with those the experience might have been different, BEST BUY WAS GREAT ABOUT THE RETURN, and I was happy to be rid of this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Restarts randomly. As in watching tv for an hour and all off a sudden tv goes black and then turns on to the home channel.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Lasts for just over one year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV started to cycle on-off-on recently, and now all I get is a black screen (with no audio). I have attempted the standard trouble shooting steps with no success. I guess this TV is only good for about 14 months. If you think that $330 for 14 months is good, then this is the TV for you! I hope you have better luck than I did.
No, I would not recommend this to a friendThis TV stand is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stand is horrible! Worst TV stand of all four TVs in our home. Inferior product. The two male bracket supports easily side out of the female receptor inside the TV. Sudden storm wind blew the TV over. Best Buy only covers 14 days. Their 2-year protection plan doesn’t cover. I’m calling my credit card company now to get a full refund. I hope this is not a trend with items purchased at Best Buy. My friend has a refrigerator he bought from Best Buy that’s been troubling him
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
NO AUX OUTPUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are you kidding me? I bought a $400 TV that doesn't have an aux output, how on earth can you justify not including a port that has to cost pennies at the scale LG produces TVs. Absolutely ridiculous. It looks fine, and the built-in speakers are acceptable, but that is completely irrelevant because the thing has been rendered useless for my specific use case without an aux port.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Doesn’t work for extended use of web os
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works fine except when using the web os for long periods of time. I bought the tv for church to show the calendar and pictures at the entranceway. It turns off after 4 hours, even though the sleep timer is off. Best Buy said that’s the way the tv is. No fix. So it doesn’t work for the purpose for which it was purchased.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
Not good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible screen glare in well lit room. Does not perform well against Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
YUK!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst picture quality, fuzzy and the color is terrible as well. No way this should be considered 4k. Tried going through all the settings to no avail. My fault I saw it on line and never looked at it in the store. Just glad it's not a primary TV. Save your money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don’t bother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Looked good for the one week it worked before the picture flipped to crazy psychedelic world and I had to return it. Got a Sony Bravia instead and much happier.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Horrible CS by Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV wont turn on at all after 3 months. tried a new power cable, changed batteries on remote. tries turning it on with the power button on tv and now best buy tells me i cant return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is trash worst screen ever lighting is the worst I’ve ever seen terrible buy really
No, I would not recommend this to a friendAnnoying lack of features
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no last-channel button on the remote control, which is annoying.
No, I would not recommend this to a friendLg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had tv 1 month and the picture went out on it .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
LG TV's ARE JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 43" LG tv is the BIGGEST piece of CRAP that I have ever purchased. I want to sue!!!! $450.00 dollars down the drain.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
TV stopped working, had to send to get repaired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopped working within 45 days, not sure why, very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality, Remote control
43” with magic remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd lg I owned.. the first was a 65” .. awesome tv.. great picture, and came with a magic remote.. sold it to a friend because I moved and now they love it.. I picked this one up.. and honestly had an issue with it the first month, as in there were 3 days/ times where I would turn it on, and the picture looked like a water color painting.. kinda trippy looking.. so I had to reset the tv those times and restart the entire setup.. I maybe thought it was even the internet that was causing it.. I was patient before running back to the store and returning it.. because I knew it was the newest model this year.. figured maybe that updates were coming out soon.. the problem literally resolved itself.. possibly through the updates I installed over the next 2 weeks and/or lg getting diagnostic feedback from the tv itself … Haven’t had any issues whatsoever since.. and it’s on constantly for 16 hrs a day ..
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Picture , easy set up Great Value I love it.
I would recommend this to a friend