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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), highlighting its overall OLED quality and brightness with minimal glare. Users also appreciate the TV's ease of use and setup. Some find the size ideal for use as a PC monitor, and note its smooth performance, especially during gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
  • Pros mentioned:
    Brightness, Oled quality

    Rated 5 out of 5 stars

    Great Overall TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes the best TV and this one is great. The brightness and colors is perfect in the day time sun and darkness at night. Very minimal glare during peak daytime sun. We were limited on space so the 48" was as big as we could have in our living room. Have had the TV for a month and the only issue I have is the TV does not show the volume numbers just an up or down setting. Great overall TV and will buy from this company in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    LG C5 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is next level. Beautiful picture quality wonderful features and abilities. You can't go wrong with this state-of-the-art oled, that is a TV and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    LG 48" OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! The colors are nice and bright and the picture looks very good. The sound is nice and you can adjust it to your preferences. I wish the remote had a mute button and numbers on it because that's what I'm used to. I really like the shortcuts on it. AndI like that it's nice and thin.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv in a small package.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two identical tvs in different sizes. The picture and functionality is identical. It’s very thin and great for a confined space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Here's to TV Watching Fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV, in comparison to our old one, has us feeling like we've moved out of the dark ages into Wonderland. Wow to the pure colors, 3-D, & great sound. For our small media room & the wall dimensions, it's a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this tv ever since the CX came out. Now that i have the C5 i am super happy with my purchase. The TV is beautiful. The picture quality is amazing. Primarily using the 48” model as my work monitor and let me say that having the extra real estate is nice! It’s also refreshing that after work i can simply turn on my hooked up Xbox and unwind. If you’re on the fence, just go with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worthwhile Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a little bit on the expensive side compared to some of its other competitors, this TV is a worthwhile buy based on its picture, sound quality, and sturdy setup. The remote is different from the C4 version and takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Never buying a different type of TV again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for the price you can find on the market. Problem is, now that I know how good these TVs are, everything else I own pales in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG makes the best smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've ever had the color the sharpness the way it looks is just fantastic and I love all the goodies that came with it like LG TV all that stuff is really good I spend hours watching it just enjoying what I see it is fantastic and well worth the money I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality especially for watching sports in particular can’t say enough about this tv

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG OLED SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this LG OLED TV. It’s my third LG tv and the picture quality of this model is simply dazzling

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Quality Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For The Best Picture & Best Sound Buy The LG OLED C5 From Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Picture Quality and Excellent Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 48’’ C5 OLED evo AI exceeded my expectations. The picture quality is outstanding — true blacks, vibrant colors, and incredibly sharp detail. webOS runs smoothly and navigating apps is fast and easy. Shipping was also great; the TV arrived well-packaged and protected. Overall, I’m very satisfied with both the product and the delivery. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Oled C5 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I really enjoy watching my anime shows in the Oled screen. The colors look stunning, and I got a good deal on this tv. Also the workers at Best Buy are so nice and take their time explaining the tv technology for all brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this new television!? Absolutely brilliant! Already immensely with this tv. I’ve always known LG is best technology for television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I got great help from the professional at Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG 48 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible customer service, delayed delivery and missing items

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Elizabeth. Thank you for sharing your feedback with your LG TV (OLED48C5PUA) model. We understand your experience with the delivery delays and missing items. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport. We're always here and happy to explore options with you. Take care! ^Juvy LG

  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a television for a remodeled/repurposed room. This was the largest model that would fit in the space I had. Has turned out to be more the primary television than the back-up. Outstanding picture no lag whatsoever. I was also surprised the sound quality is as good as it is. I was going to add a soundbar and probably will, but it is not a priority the sound is very good. Set up was easy, though using the LG app. Was tricky at first. So far I would highly recommend this television, I can’t speak to the other sizes this model comes in, but if you are looking for a good television and have minimal space this is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality, Picture quality

    Rated 5 out of 5 stars

    Good value. Not exactly cheap (even Open Box).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box / excellent condition. FedEx delivered the TV on time. It came like new. As for the TV itself, I couldn't go larger than 48 inches for my studio apartment wall. For this size, I think LG C5 OLED is one of the best TVs out there. Major upgrade from my 2013 43" Insignia 1080p LED. The C5 is very bright, vivid, clear and detailed. The remote takes some getting used to. Sound is mid. I have thin walls where I live, so I often use headphones for full immersion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    48in LG Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has turned out to be everything I wanted and more. The picture is vibrant, the border is very thin, and the stand is sturdy. There is plenty of customization for adjusting your picture, brightness, sound etc. Additionally, having the higher refresh rate for gaming has been fantastic too as long as you aren't into the more competitive FPS as you'd be aiming for a higher refresh rate than what this offers. The TV speakers do leave a bit to be desired, but it does come with an HDMI eARC port for your sound system, which I chose to do. I don't know if I'd recommend using the option to connect it to the internet either as I don't have any interest for LGs apps or their own channels. Beyond those two cons for me personally, I still am very happy with the purchase and quality of the TV overall.

    I would recommend this to a friend
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